Payfast outage history

A problem with FnB Payments on both Gateway SiD and Aggregation Instant EFT has been identified. We are in contact with External Partners on the problem

This incident has been resolved.

A problem with FnB Payments on both Gateway SiD and Aggregation Instant EFT has been identified. We are in contact with External Partners on the problem.

This incident has been resolved.

An issue with Immediate Payouts processing on Aggregation has been identified. We are in contact with External partners on the matter. For the moment, kindly use the other payout method if needed on the Aggregation Platform.

This incident has been resolved.

A problem with card payments for FNB buyers has been identified on both the Aggregation and Gateway Platforms. We are in contact with External Providers and the Bank to resolve the matter.

This problem for FNB card payments has been resovled.

A problem with Store-card payments on the Gateway system has been identified. We are in conteact with External Providers to resolve the issue.

This problem has been resolved for Gateway Store card payments.

An issue with Immediate Payouts processing on Aggregation has been identified. We are in contact with External partners on the matter. For the moment, kindly use the other payout method if needed on the Aggregation Platform.

This problem for Immediate Payouts has been resolved.

A problem during the 3D Secure leg of card transactions has been identified; Specifically Mastercard issued credit cards are failing authentication currently. This is impacting card processing on both the Aggregation and Gateway platforms. We are in contact with External Providers on the issue.

This incident has been resolved.

A problem with Capitec Pay transactions on both the Aggregation and Gateway Platforms has been identified. We are in contact with External Partners on the problem.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

The Aggregation testing platform (Sandbox) is currently down. Users may experience intermittent issues with their tests for the moment.

This incident has been resolved.

A problem with RCS (Store cards) processing via the Gateway Platform has been identified. Teams are currently attending to the problem.

This problem for RCS transactions on the Gateway Platform has been resolved.

A problem with the Mobile/Cellphone App and Payout requests has been identified. For those that do encounter the issue, please use your Merchant dashboard (not the App) for both scheduled and Immediate Payout requests.

This issue has been resolved on the App.

A problem with POS Transactions has been identified. We are urgently in contact with External Partners on the matter.

This problem for POS processing has been resolved.

A problem with processing via Gateway platform has been identified. Teams are urgently attending to the issue.

This incident has been resolved.

Immediate Payouts have been disabled for the moment on Aggregation. We are in contact with External Partners on the matter. In the meantime, please go ahead with the normal payouts.

This incident has been resolved.

Mobicred is currently experiencing processing problems on both the Aggregation and Gateway Platforms. We are in contact with External Partners on the matter.

This problem has been resolved. Mobicred transactions are completing again on both the Aggregation and Gateway platforms.

A problem with Capitec Pay transactions on both the Aggregation and Gateway Platforms has been identified. We are in contact with External Partners on the problem.

This problem affecting Capitec Pay transactions has been resolved.

An issue with Point-of-Sale (POS) transactions has been identified. Team are in contact with External Partners on the matter.

This problem affecting POS transactions has been resolved with full functionality restored to the service on both the Aggregation and Gateway platforms.

A problem with Absa Pay transactions on the Aggregation and Gateway platforms has been identified. We are in contact with External Partners on the matter.

Absa Pay is currently disabled as the problem is being attended to.

Absa Pay problems have been resolved on both the Aggregation and Gateway platforms.

We’re aware of a fraudulent email currently being sent to consumers, requesting confirmation of card details and urging recipients to click a link. This email is not from Payfast. It is a phishing scam and should be deleted immediately. This matter has been escalated to our internal security teams and reported to the relevant authorities. To learn more about how to spot suspicious emails and keep your account safe, read this article: https://support.payfast.help/portal/en/kb/articles/suspicious-emails-phishing-scams

This post is being taken down. For more information on phishing, please visit: https://support.payfast.help/portal/en/kb/articles/suspicious-emails-phishing-scams

A problem with Aggregation processing has been identified. Buyers will experience intermittent issues with processing. Teams are urgently attending to the issue.

This problem has been resolved for Aggregation processing. We are continuing to keep close eyes on the system.