67 recorded Payfast incidents since August 2025, with official updates, affected components, duration and resolution information.
We've investigated and picked up an issue with Mobicred. We are currently trying to resolve with the Mobicred team
Issue started at 09:20am today.
Issue was resolved on serive providers end.
Dear Merchant, We are currently experiencing intermittent transaction processing issues affecting certain bank connections through our Gateway platform. Start Time: 23:24 Current Status: Investigation Ongoing The issue is impacting transactions routed to the following banks: ABSA Nedbank Standard Bank Our technical and infrastructure teams are actively investigating the root cause and working to restore full service. We apologise for the inconvenience and will provide further updates as soon as additional information becomes available.
This incident has been resolved.
The Aggregation website is currently unavailable. We are engaged with our external partners and are actively investigating the issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing connectivity issues with Nedbank Acquiring, which may result in failed or delayed transaction processing for customers using Nedbank card payment services. Our technical teams are actively engaged with Nedbank to restore connectivity as quickly as possible. We apologize for any inconvenience caused and will provide further updates as soon as more information becomes available. Thank you for your patience and understanding.
We are continuing to investigate this issue.
This incident has been resolved.
A problem with Nedbank Payments on both Gateway SiD and Aggregation Instant EFT has been identified. We are in contact with External Partners on the problem
We are currently investigating processing issues for cards
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Issues identified on our 3D processing. We swung to alternative provider which restored processing
We moved back to primary 3D processer and confirm stability since reverting
Immediate Payouts have been disabled for the moment on Aggregation. We are in contact with External Partners on the matter. In the meantime, please go ahead with the normal payouts.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
An issue with Immediate Payouts processing on Aggregation has been identified. We are in contact with External partners on the matter. For the moment, kindly use the other payout method if needed on the Aggregation Platform.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
A problem with FnB Payments on both Gateway SiD and Aggregation Instant EFT has been identified. We are in contact with External Partners on the problem
This incident has been resolved.
A problem with FnB Payments on both Gateway SiD and Aggregation Instant EFT has been identified. We are in contact with External Partners on the problem.
This incident has been resolved.
An issue with Immediate Payouts processing on Aggregation has been identified. We are in contact with External partners on the matter. For the moment, kindly use the other payout method if needed on the Aggregation Platform.
This incident has been resolved.
A problem with card payments for FNB buyers has been identified on both the Aggregation and Gateway Platforms. We are in contact with External Providers and the Bank to resolve the matter.
This problem for FNB card payments has been resovled.
A problem with Store-card payments on the Gateway system has been identified. We are in conteact with External Providers to resolve the issue.
This problem has been resolved for Gateway Store card payments.
An issue with Immediate Payouts processing on Aggregation has been identified. We are in contact with External partners on the matter. For the moment, kindly use the other payout method if needed on the Aggregation Platform.
This problem for Immediate Payouts has been resolved.
A problem during the 3D Secure leg of card transactions has been identified; Specifically Mastercard issued credit cards are failing authentication currently. This is impacting card processing on both the Aggregation and Gateway platforms. We are in contact with External Providers on the issue.
This incident has been resolved.
A problem with Capitec Pay transactions on both the Aggregation and Gateway Platforms has been identified. We are in contact with External Partners on the problem.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The Aggregation testing platform (Sandbox) is currently down. Users may experience intermittent issues with their tests for the moment.
This incident has been resolved.
A problem with RCS (Store cards) processing via the Gateway Platform has been identified. Teams are currently attending to the problem.
This problem for RCS transactions on the Gateway Platform has been resolved.
A problem with the Mobile/Cellphone App and Payout requests has been identified. For those that do encounter the issue, please use your Merchant dashboard (not the App) for both scheduled and Immediate Payout requests.
This issue has been resolved on the App.
