Personio outage history

We are currently experiencing some issues with the Recruiting App. The following features are affected: - Inbound applicant messages may not be received due to a technical issue with our partner Mailjet Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

Mailjet has resolved the issue on their end. New inbound applicant messages should be received again. We are continuing to investigate the messages which were not received during the impact period.

The fix implemented by Mailjet is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

We are currently experiencing some issues with Personio Payroll. The following features are affected: - Changes to employee data may not be reflected in Personio Payroll - Changes to time off data may not be reflected in Personio Payroll - Changes to salaries may not be reflected in Personio Payroll Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

We are currently experiencing a full service disruption. Our engineering team is already investigating the cause and we will keep you posted. We apologize for any inconvenience caused!

The system is stable again. We apologize for any inconvenience caused!

We are currently experiencing some issues with our documents management. The following features are affected: - For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document. [If the request is urgent] We advise to delete the document and restart the whole process. [If the request is not urgent] We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

The issue has been identified. A fix is being currently implemented.

The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

We are currently experiencing some issues with Payroll. The following features are affected: - Personio Payroll and Preliminary payroll may show outdated data - Approving the payroll in Personio Payroll is currently not possible Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

A fix has been implemented and we are monitoring the results.

The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

We are currently experiencing some issues with our documents management. The following features are affected: - For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document. [If the request is urgent] We advise to delete the document and restart the whole process. [If the request is not urgent] We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

The issue has been identified and a fix is being implemented.

We are continuing to work on a fix for this issue.

This incident has been resolved.

We are continuing to experience issues with eAU for DATEV customers: - eAUs might be displayed as failed or not received, even though they are present Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are currently still waiting for DATEV to address the issue on their end. We will keep you posted with the latest information on this page and apologize for the inconveniences.

We are continuing to wait for DATEV to address the issue.

We are still waiting for DATEV to address the issue on their end.

We continue to wait for DATEV to address the issue.

DATEV has not addressed the issue, yet. We are monitoring the situation and are still waiting for DATEV's fix. An in-app banner will keep you informed about the progression of this issue.

We are currently experiencing some issues with the approval module. Currently, approval requests with multiple approval steps may get stuck between steps. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently experiencing some issues with the audit-log module [module XY]. Currently, it is not possible to export audit-logs Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently experiencing some issues across multiple areas/modules. The following modules are affected: - Analytics - Performance & Development - Time Management - Workflows & Automations Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

This incident has been resolved.

We are currently experiencing some recurring issues with the reminders module. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

We are continuing to monitor for any further issues.

This incident has been resolved.

We are currently experiencing some issues with the reminders module. The reminders tab is currently unavailable Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently experiencing some issues with Personio Payroll. The following features are affected: - Approving the payroll may not be possible Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

Currently the Payroll feature is not loading and not accessible. Our Engineering team is already investigating and working on resolving this issue as quickly as possible.

This incident has been resolved, the Payroll is operational again. We apologize for any inconvenience caused!

We are currently experiencing some issues with the Recruiting app. The following features are affected: - Sending recruiting emails via our Microsoft and Google integrations Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

The issue has been identified. A fix is being currently implemented.

A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

We are currently experiencing some issues with the Recruiting module. The following features are affected: - replying to applicant messages Please be aware that the remaining system is stable and running according to expectations. The issue has been identified. A fix is being currently implemented.

The implemented fix is working as expected and the issue is fully resolved.

We are currently experiencing some issues with Personio Recruiting. The following features are affected: - It is not possible to schedule interviews in Recruiting when using scheduling links or smart scheduling Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

The issue has been identified. A fix is being currently implemented.

A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

We are currently experiencing some issues with the Time Off module. The following features are affected: - eAUs might be marked as failed and not retrieved although certificates present in DATEV Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

eAUs may be displayed as failed or not received due to a service disruption at DATEV. We are currently waiting for DATEV to address the issue.

We are still waiting for DATEV to address the issue.

We are continuing to wait for DATEV to address the issue.

We are still continuing to wait for DATEV to address the issue.

We see the situation improve and eAUs seem to work as expected again. We apologize for any inconvenience this may have caused and thank for your understanding!

We are currently experiencing some issues with the payroll module. The following features are affected: - Approvals might be blocked - The Payroll module might not load Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

The issue has been identified. Salary-related product areas, like the employee profile salary tab or salary reports might also not load. A fix is being currently implemented.

Deleting employees might also not be possible. We are continuing to work on a fix.

A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

We are currently experiencing some issues with the module payroll. All payroll related apps, including the salary tab, are affected. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

We are continuing to work on a fix for this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.