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    Personio outage history

    57 recorded Personio incidents since January 2026, with official updates, affected components, duration and resolution information.

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    Changes delayed in Payroll

    Started September 14, 2026 at 8:17 AM UTC · 44m

    OutageMajor incident
    Affected components
    Personio Payroll DE
    1. September 14, 2026 at 8:17 AM UTCinvestigating

      We are currently investigating a delay in data changes. Premium manual and automatic generations might be delayed for Personio Payroll.

    2. September 14, 2026 at 8:46 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. September 14, 2026 at 9:02 AM UTCresolved

      This incident has been resolved and the system is stable.

    Employee Creation & Schedule Management Disruption

    Started August 27, 2026 at 11:13 AM UTC · 44m

    IssuesMinor incident
    Affected components
    Company Configuration
    1. August 27, 2026 at 11:13 AM UTCinvestigating

      We are currently investigating an issue affecting the following areas: - Employee creation - Schedule assignment - Schedule list (settings) - Employee schedule assignments view. Some customers may experience errors or delays when using these features. Our team is actively working on identifying the root cause. We will provide an update as soon as more information is available.

    2. August 27, 2026 at 11:33 AM UTCidentified

      We have identified the root cause of the issue affecting employee creation, schedule assignment, schedule list (settings), and the employee schedule assignments view. Our team is now working on implementing a fix. We will provide a further update once resolved.

    3. August 27, 2026 at 11:46 AM UTCmonitoring

      A fix has been implemented and the impact appears to be resolved. We are continuing to monitor the situation closely to confirm full stability before marking this incident as resolved. We will provide a final update shortly.

    4. August 27, 2026 at 11:57 AM UTCresolved

      This incident has been resolved.

    Login not working for some users

    Started August 4, 2026 at 10:12 AM UTC · 3h 29m

    OutageMajor incident
    Affected components
    Login & Authentication
    1. August 4, 2026 at 10:12 AM UTCinvestigating

      The login is not working correctly for some users, they see an "invalid hostname" error. We are investigating the issue.

    2. August 4, 2026 at 1:04 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. August 4, 2026 at 1:26 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. August 4, 2026 at 1:41 PM UTCresolved

      This incident has been resolved.

    Referral page not working correctly

    Started July 30, 2026 at 2:04 PM UTC · 8m

    OutageMajor incident
    Affected components
    Recruiting
    1. July 30, 2026 at 2:04 PM UTCinvestigating

      The referral page within Recruiting is not working correctly. The team is investigating.

    2. July 30, 2026 at 2:12 PM UTCresolved

      This incident has been resolved.

    Issue with place holders in offer documents

    Started July 20, 2026 at 11:58 AM UTC · 3h 19m

    OutageMajor incident
    Affected components
    Recruiting
    1. July 20, 2026 at 11:58 AM UTCinvestigating

      Issue with place holders in offer documents. Some place holders may be empty or are filled out incorrectly. We are currently investigating the issue.

    2. July 20, 2026 at 1:19 PM UTCidentified

      The issue has been identified and we are implementing a fix.

    3. July 20, 2026 at 1:43 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. July 20, 2026 at 3:17 PM UTCresolved

      This incident has been resolved.

    Partial service disruption

    Started July 17, 2026 at 11:41 AM UTC · 3d 19h

    IssuesMinor incident
    Affected components
    Personio Payroll DEOverall System availability
    1. July 17, 2026 at 11:41 AM UTCinvestigating

      We are currently experiencing some issues with Personio Payroll: - Approvals are currently blocked while we are investigating an issue affecting Personio Payroll Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. July 17, 2026 at 1:31 PM UTCidentified

      The issue has been identified. A fix is being currently implemented.

    3. July 20, 2026 at 6:39 AM UTCidentified

      Our engineers continue to implement a fix. We will keep you informed about the progress on this page.

    4. July 20, 2026 at 8:09 AM UTCidentified

      A fix is being implemented. We expect to have the issue resolved by the end of today and apologize for the inconvenience.

    5. July 21, 2026 at 6:44 AM UTCresolved

      The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

    Partial service disruption

    Started July 13, 2026 at 8:58 AM UTC · 22h 9m

    IssuesMinor incident
    Affected components
    Overall System availabilityRecruiting
    1. July 13, 2026 at 8:58 AM UTCinvestigating

      We are currently experiencing some issues with the Recruiting App. The following features are affected: - Inbound applicant messages may not be received due to a technical issue with our partner Mailjet Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. July 13, 2026 at 11:15 AM UTCmonitoring

      A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

    3. July 13, 2026 at 2:52 PM UTCmonitoring

      Mailjet has resolved the issue on their end. New inbound applicant messages should be received again. We are continuing to investigate the messages which were not received during the impact period.

    4. July 14, 2026 at 7:07 AM UTCresolved

      The fix implemented by Mailjet is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

    Partial service disruption

    Started July 2, 2026 at 9:02 AM UTC · 2h 27m

    IssuesMinor incident
    Affected components
    Overall System availability
    1. July 2, 2026 at 9:02 AM UTCinvestigating

      We are currently experiencing some issues with Personio Payroll. The following features are affected: - Changes to employee data may not be reflected in Personio Payroll - Changes to time off data may not be reflected in Personio Payroll - Changes to salaries may not be reflected in Personio Payroll Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. July 2, 2026 at 9:07 AM UTCmonitoring

      A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

    3. July 2, 2026 at 11:29 AM UTCresolved

      The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

    Service Disruption - System unavailable

    Started June 30, 2026 at 12:54 PM UTC · 54m

    OutageCritical incident
    Affected components
    Home & InboxPersonio built Integrations & MarketplaceEmployee & Organization ManagementLogin & AuthenticationTime Management (Time Tracking, Time-off, Overtime)Workflows & AutomationsDocuments & E-SignaturesSalary ManagementOverall System availabilityCompany ConfigurationPublic APISupport & HelpAnalyticsMobile App
    1. June 30, 2026 at 12:54 PM UTCinvestigating

      We are currently experiencing a full service disruption. Our engineering team is already investigating the cause and we will keep you posted. We apologize for any inconvenience caused!

    2. June 30, 2026 at 1:47 PM UTCresolved

      The system is stable again. We apologize for any inconvenience caused!

    Partial service disruption

    Started June 30, 2026 at 8:26 AM UTC · 1d 23h

    IssuesMinor incident
    Affected components
    Overall System availability
    1. June 30, 2026 at 8:26 AM UTCinvestigating

      We are currently experiencing some issues with our documents management. The following features are affected: - For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document. [If the request is urgent] We advise to delete the document and restart the whole process. [If the request is not urgent] We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. June 30, 2026 at 8:57 AM UTCidentified

      The issue has been identified. A fix is being currently implemented.

    3. July 2, 2026 at 8:06 AM UTCresolved

      The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

    Partial service disruption

    Started June 29, 2026 at 2:49 PM UTC · 21h 19m

    OutageMajor incident
    Affected components
    Personio Payroll DEPreliminary Payroll (and file export integrations)Overall System availability
    1. June 29, 2026 at 2:49 PM UTCinvestigating

      We are currently experiencing some issues with Payroll. The following features are affected: - Personio Payroll and Preliminary payroll may show outdated data - Approving the payroll in Personio Payroll is currently not possible Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. June 29, 2026 at 5:33 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. June 30, 2026 at 12:08 PM UTCresolved

      The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

    Partial service disruption

    Started June 29, 2026 at 1:45 PM UTC · 2h 48m

    IssuesMinor incident
    Affected components
    Documents & E-SignaturesOverall System availability
    1. June 29, 2026 at 1:45 PM UTCinvestigating

      We are currently experiencing some issues with our documents management. The following features are affected: - For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document. [If the request is urgent] We advise to delete the document and restart the whole process. [If the request is not urgent] We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. June 29, 2026 at 1:48 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. June 29, 2026 at 1:57 PM UTCidentified

      We are continuing to work on a fix for this issue.

    4. June 29, 2026 at 4:33 PM UTCresolved

      This incident has been resolved.

    Partial service disruption

    Started June 29, 2026 at 8:41 AM UTC · 6d 22h

    IssuesMinor incident
    Affected components
    Time Management (Time Tracking, Time-off, Overtime)Overall System availability
    1. June 29, 2026 at 8:41 AM UTCinvestigating

      We are continuing to experience issues with eAU for DATEV customers: - eAUs might be displayed as failed or not received, even though they are present Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are currently still waiting for DATEV to address the issue on their end. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. June 29, 2026 at 8:44 AM UTCinvestigating

      We are continuing to wait for DATEV to address the issue.

    3. July 1, 2026 at 6:31 AM UTCinvestigating

      We are still waiting for DATEV to address the issue on their end.

    4. July 3, 2026 at 2:48 PM UTCinvestigating

      We continue to wait for DATEV to address the issue.

    5. July 6, 2026 at 7:13 AM UTCresolved

      DATEV has not addressed the issue, yet. We are monitoring the situation and are still waiting for DATEV's fix. An in-app banner will keep you informed about the progression of this issue.

    Partial service disruption

    Started June 23, 2026 at 10:58 AM UTC · 20h 16m

    IssuesMinor incident
    Affected components
    Workflows & AutomationsOverall System availability
    1. June 23, 2026 at 10:58 AM UTCinvestigating

      We are currently experiencing some issues with the approval module. Currently, approval requests with multiple approval steps may get stuck between steps. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. June 23, 2026 at 1:30 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. June 24, 2026 at 7:15 AM UTCresolved

      This incident has been resolved.

    Partial service disruption

    Started June 23, 2026 at 10:07 AM UTC · 2h 8m

    IssuesMinor incident
    Affected components
    Overall System availabilityCompany Configuration
    1. June 23, 2026 at 10:07 AM UTCinvestigating

      We are currently experiencing some issues with the audit-log module [module XY]. Currently, it is not possible to export audit-logs Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. June 23, 2026 at 11:11 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. June 23, 2026 at 12:15 PM UTCresolved

      This incident has been resolved.

    Partial service disruption

    Started June 18, 2026 at 10:53 AM UTC · 4h 44m

    IssuesMinor incident
    Affected components
    Performance & DevelopmentTime Management (Time Tracking, Time-off, Overtime)Workflows & AutomationsOverall System availabilityAnalytics
    1. June 18, 2026 at 10:53 AM UTCmonitoring

      We are currently experiencing some issues across multiple areas/modules. The following modules are affected: - Analytics - Performance & Development - Time Management - Workflows & Automations Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. June 18, 2026 at 3:37 PM UTCresolved

      This incident has been resolved.

    Partial service disruption

    Started June 18, 2026 at 10:27 AM UTC · 13m

    IssuesMinor incident
    Affected components
    Workflows & AutomationsOverall System availability
    1. June 18, 2026 at 10:27 AM UTCmonitoring

      We are currently experiencing some recurring issues with the reminders module. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. June 18, 2026 at 10:38 AM UTCmonitoring

      We are continuing to monitor for any further issues.

    3. June 18, 2026 at 10:40 AM UTCresolved

      This incident has been resolved.

    Partial service disruption

    Started June 18, 2026 at 9:24 AM UTC · 29m

    IssuesMinor incident
    Affected components
    Workflows & AutomationsOverall System availability
    1. June 18, 2026 at 9:24 AM UTCinvestigating

      We are currently experiencing some issues with the reminders module. The reminders tab is currently unavailable Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. June 18, 2026 at 9:43 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. June 18, 2026 at 9:52 AM UTCresolved

      This incident has been resolved.

    Partial service disruption

    Started June 17, 2026 at 3:02 PM UTC · 16h 58m

    IssuesMinor incident
    Affected components
    Personio Payroll DEOverall System availability
    1. June 17, 2026 at 3:02 PM UTCinvestigating

      We are currently experiencing some issues with Personio Payroll. The following features are affected: - Approving the payroll may not be possible Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

    2. June 18, 2026 at 6:55 AM UTCmonitoring

      A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

    3. June 18, 2026 at 8:00 AM UTCresolved

      The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

    Payroll is not loading

    Started June 16, 2026 at 3:52 PM UTC · 1h 46m

    OutageMajor incident
    Affected components
    Personio Payroll DELoket IntegrationTax Advisor PlatformPreliminary Payroll (and file export integrations)A3 IntegrationDatev IntegrationXero Integration
    1. June 16, 2026 at 3:52 PM UTCinvestigating

      Currently the Payroll feature is not loading and not accessible. Our Engineering team is already investigating and working on resolving this issue as quickly as possible.

    2. June 16, 2026 at 5:38 PM UTCresolved

      This incident has been resolved, the Payroll is operational again. We apologize for any inconvenience caused!