Personio outage history

We are currently investigating an issue affecting the following areas: - Employee creation - Schedule assignment - Schedule list (settings) - Employee schedule assignments view. Some customers may experience errors or delays when using these features. Our team is actively working on identifying the root cause. We will provide an update as soon as more information is available.

We have identified the root cause of the issue affecting employee creation, schedule assignment, schedule list (settings), and the employee schedule assignments view. Our team is now working on implementing a fix. We will provide a further update once resolved.

A fix has been implemented and the impact appears to be resolved. We are continuing to monitor the situation closely to confirm full stability before marking this incident as resolved. We will provide a final update shortly.

This incident has been resolved.

The login is not working correctly for some users, they see an "invalid hostname" error. We are investigating the issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

The referral page within Recruiting is not working correctly. The team is investigating.

This incident has been resolved.

Issue with place holders in offer documents. Some place holders may be empty or are filled out incorrectly. We are currently investigating the issue.

The issue has been identified and we are implementing a fix.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently experiencing some issues with Personio Payroll: - Approvals are currently blocked while we are investigating an issue affecting Personio Payroll Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

The issue has been identified. A fix is being currently implemented.

Our engineers continue to implement a fix. We will keep you informed about the progress on this page.

A fix is being implemented. We expect to have the issue resolved by the end of today and apologize for the inconvenience.

The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

We are currently experiencing some issues with the Recruiting App. The following features are affected: - Inbound applicant messages may not be received due to a technical issue with our partner Mailjet Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

Mailjet has resolved the issue on their end. New inbound applicant messages should be received again. We are continuing to investigate the messages which were not received during the impact period.

The fix implemented by Mailjet is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

We are currently experiencing some issues with Personio Payroll. The following features are affected: - Changes to employee data may not be reflected in Personio Payroll - Changes to time off data may not be reflected in Personio Payroll - Changes to salaries may not be reflected in Personio Payroll Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

We are currently experiencing a full service disruption. Our engineering team is already investigating the cause and we will keep you posted. We apologize for any inconvenience caused!

The system is stable again. We apologize for any inconvenience caused!

We are currently experiencing some issues with our documents management. The following features are affected: - For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document. [If the request is urgent] We advise to delete the document and restart the whole process. [If the request is not urgent] We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

The issue has been identified. A fix is being currently implemented.

The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

We are currently experiencing some issues with Payroll. The following features are affected: - Personio Payroll and Preliminary payroll may show outdated data - Approving the payroll in Personio Payroll is currently not possible Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

A fix has been implemented and we are monitoring the results.

The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

We are currently experiencing some issues with our documents management. The following features are affected: - For signatures requested on 24th of June: the request incorrectly shows a status of "cancelled" and internal signers are not able to sign the document. [If the request is urgent] We advise to delete the document and restart the whole process. [If the request is not urgent] We advise to wait while we fix it. After the fix, the status will be showing the correctly again and internal signers will be able to sign again. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

The issue has been identified and a fix is being implemented.

We are continuing to work on a fix for this issue.

This incident has been resolved.

We are continuing to experience issues with eAU for DATEV customers: - eAUs might be displayed as failed or not received, even though they are present Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are currently still waiting for DATEV to address the issue on their end. We will keep you posted with the latest information on this page and apologize for the inconveniences.

We are continuing to wait for DATEV to address the issue.

We are still waiting for DATEV to address the issue on their end.

We continue to wait for DATEV to address the issue.

DATEV has not addressed the issue, yet. We are monitoring the situation and are still waiting for DATEV's fix. An in-app banner will keep you informed about the progression of this issue.

We are currently experiencing some issues with the approval module. Currently, approval requests with multiple approval steps may get stuck between steps. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently experiencing some issues with the audit-log module [module XY]. Currently, it is not possible to export audit-logs Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently experiencing some issues across multiple areas/modules. The following modules are affected: - Analytics - Performance & Development - Time Management - Workflows & Automations Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

This incident has been resolved.

We are currently experiencing some recurring issues with the reminders module. Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

We are continuing to monitor for any further issues.

This incident has been resolved.

We are currently experiencing some issues with the reminders module. The reminders tab is currently unavailable Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently experiencing some issues with Personio Payroll. The following features are affected: - Approving the payroll may not be possible Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!

Currently the Payroll feature is not loading and not accessible. Our Engineering team is already investigating and working on resolving this issue as quickly as possible.

This incident has been resolved, the Payroll is operational again. We apologize for any inconvenience caused!

We are currently experiencing some issues with the Recruiting app. The following features are affected: - Sending recruiting emails via our Microsoft and Google integrations Please be aware that the remaining system is stable and running according to expectations. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologize for the inconveniences.

The issue has been identified. A fix is being currently implemented.

A fix has been implemented. Our engineers are monitoring the systems to ensure the issues is fully resolved.

The implemented fix is working as expected and the issue is fully resolved. We apologize for any inconvenience this may have caused. Thanks for your understanding!