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    Pingdom outage history

    15 recorded Pingdom incidents since June 2023, with official updates, affected components, duration and resolution information.

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    Performance issues in my Pingdom

    Started July 8, 2026 at 2:04 PM UTC · 1h 49m

    Pending
    1. July 8, 2026 at 3:52 PM UTCresolved

      The issue has been resolved and my Pingdom is back to normal. Thanks for your patience, remember that monitoring and alerting was unaffected, and please reach out if you have any questions about this or anything else!

    Performance issues on my Pingdom and the public API

    Started March 17, 2026 at 3:19 PM UTC · 1h 46m

    Pending
    1. March 17, 2026 at 5:04 PM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Increased API response times and slow interface of my Pingdom

    Started March 16, 2026 at 1:00 PM UTC · 1h 22m

    Pending
    1. March 16, 2026 at 2:22 PM UTCresolved

      The issue has been resolved. Thanks for your patience. Please reach out to us if you have any additional questions or concerns.

    Issues accessing the subscriptions and invoices pages

    Started January 16, 2026 at 4:11 PM UTC · 1h 50m

    Pending
    1. January 16, 2026 at 6:01 PM UTCresolved

      The issue has been resolved. If a page doesn't show up correctly, refresh without cache and it will work. Thank you for your patience.

    We are investigating a degradation in a subset of our systems

    Started November 18, 2025 at 12:12 PM UTC · 5h 12m

    IssuesMinor incident
    1. November 18, 2025 at 5:24 PM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    We are investigating a degradation in a subset of our systems

    Started October 20, 2025 at 7:43 AM UTC · 2h 2m

    OutageMajor incident
    1. October 20, 2025 at 9:45 AM UTCresolved

      The degradation of Page Speed Checks has recovered, tests performed during this outage should populate the dashboard now. No alerting or monitoring was affected, please reach out if you have any questions or issues.

    Billing settings issues

    Started June 16, 2025 at 12:14 AM UTC · 5h 16m

    Pending
    1. June 16, 2025 at 5:30 AM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Emergency maintenance to fix sporadic API issues

    Started June 2, 2025 at 9:30 AM UTC · 18m

    MaintenanceMaintenance event
    1. June 2, 2025 at 9:48 AM UTCcomplete

      The maintenance is now complete, thank you for your patience.

    Slowness of my Pingdom

    Started May 19, 2025 at 10:21 AM UTC · 2h 12m

    Pending
    1. May 19, 2025 at 12:33 PM UTCresolved

      The performance issues have been remediated. This has not affected, alerting, monitoring or reporting. If you have any questions or issues, please contact support. Thank you for your patience.

    Degraded Pingdom Public API

    Started April 7, 2025 at 8:03 AM UTC · 1h 13m

    IssuesMinor incident
    1. April 8, 2025 at 3:59 PM UTCresolved

      The API was unavailable to users.

    Android Push Notifications are now disabled

    Started September 4, 2024 at 12:00 AM UTC · 1d 0h

    Pending
    1. September 5, 2024 at 7:27 AM UTCresolved

      Although our Android app officially entered End Of Life in October 2021(https://documentation.solarwinds.com/en/success_center/pingdom/content/release_notes/pingdom_1_release_notes.htm#October_2021), it was still possible to receive push notifications up until today. This is no longer possible as the service sending these notifications has been deprecated.

    Upgrading of Pingdom databases

    Started April 4, 2024 at 9:00 AM UTC · 2h 0m

    MaintenanceMaintenance event
    1. April 4, 2024 at 11:00 AM UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Issues creating or editing transaction recordings

    Started March 20, 2024 at 1:43 PM UTC · 1d 22h

    MaintenanceMaintenance event
    1. March 22, 2024 at 12:00 PM UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Upgrade of Pingdom backend systems

    Started July 24, 2023 at 8:00 AM UTC · 1h 30m

    MaintenanceMaintenance event
    1. July 24, 2023 at 9:30 AM UTCcomplete

      The maintenance is now complete. Thanks for your patience.

    Maintenance on login and user service

    Started June 29, 2023 at 1:00 AM UTC · 1h 0m

    MaintenanceMaintenance event
    1. June 29, 2023 at 2:00 AM UTCcomplete

      The maintenance is now complete. Thanks for your patience.