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    Pitney Bowes outage history

    112 recorded Pitney Bowes incidents since May 2026, with official updates, affected components, duration and resolution information.

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    Royal Mail Service Disruption Observed for RateShipment.

    Started October 26, 2026 at 10:56 AM UTC · 58m

    OutageMajor incident
    Affected components
    Royal Mail
    1. October 26, 2026 at 10:56 AM UTCinvestigating

      Failures are being observed for Royal Mail carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with Royal Mail and we will update as we make progress.

    2. October 26, 2026 at 11:54 AM UTCresolved

      Royal Mail have resolved the issue and all services are functional now.

    Intermittent Service Disruption observed for SendPro Enterprise for US region.

    Started October 23, 2026 at 3:34 PM UTC · 4h 30m

    OutageMajor incident
    Affected components
    SendPro Enterprise
    1. October 23, 2026 at 4:24 PM UTCinvestigating

      We are currently experiencing technical issues with our SendPro Enterprise for US region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

    2. October 23, 2026 at 8:04 PM UTCresolved

      The issue has been resolved and all services are back to normal.

    UPS Service Disruption Observed for RateShipment.

    Started October 21, 2026 at 9:35 PM UTC · 1h 0m

    OutageMajor incident
    Affected components
    UPS
    1. October 21, 2026 at 9:35 PM UTCinvestigating

      Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

    2. October 21, 2026 at 10:35 PM UTCresolved

      UPS have resolved the issue and all services are functional now.

    UPS Service Disruption Observed for RateShipment.

    Started October 20, 2026 at 11:16 AM UTC · 1h 0m

    OutageMajor incident
    Affected components
    UPS
    1. October 20, 2026 at 11:16 AM UTCinvestigating

      Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

    2. October 20, 2026 at 12:16 PM UTCresolved

      UPS have resolved the issue and all services are functional now.

    Expedited Delivery Services - Incident - Initial Notification

    Started October 18, 2026 at 11:39 AM UTC · 5h 18m

    IssuesMinor incident
    Affected components
    Get RatesCreate Label
    1. October 18, 2026 at 11:39 AM UTCinvestigating

      We are currently experiencing intermittent technical issues from USPS API's in PRODUCTION environment that may prevent you from using some features of the Expedited Delivery Services. Our Emergency Response Team is investigating with USPS to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

    2. October 18, 2026 at 4:57 PM UTCresolved

      We experienced a technical issue earlier today. At this time we see full functionality in the Expedited Delivery Services. We continue to closely monitor the situation.

    UPS Service Disruption Observed for RateShipment.

    Started October 14, 2026 at 11:48 AM UTC · 40m

    OutageMajor incident
    Affected components
    UPS
    1. October 14, 2026 at 11:48 AM UTCinvestigating

      Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

    2. October 14, 2026 at 12:28 PM UTCresolved

      UPS have resolved the issue and all services are functional now.

    UPS Service Disruption Observed for RateShipment.

    Started October 10, 2026 at 3:59 PM UTC · 58m

    OutageMajor incident
    Affected components
    UPS
    1. October 10, 2026 at 3:59 PM UTCinvestigating

      Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

    2. October 10, 2026 at 4:57 PM UTCresolved

      UPS have resolved the issue and all services are functional now.

    Service Disruption observed for Payment Services for USA region

    Started October 9, 2026 at 12:34 PM UTC · 7m

    OutageCritical incident
    Affected components
    PitneyShip & PitneyShip Pro USA
    1. October 9, 2026 at 12:34 PM UTCinvestigating

      We are currently experiencing technical issues with our Payment services for USA region. Our Outage Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

    2. October 9, 2026 at 1:05 PM UTCresolved

      The issue has been resolved, and all services are back to normal.

    Canada Post Service Disruption Observed for RateShipment.

    Started October 7, 2026 at 7:28 PM UTC · 46m

    OutageMajor incident
    Affected components
    Canada Post
    1. October 7, 2026 at 7:28 PM UTCinvestigating

      Failures are being observed for Canada Post carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

    2. October 7, 2026 at 8:14 PM UTCresolved

      Canada Post have resolved the issue and all services are functional now.

    UPS Service Disruption Observed for CreateShipment.

    Started October 7, 2026 at 3:50 PM UTC · 34m

    OutageMajor incident
    Affected components
    UPS
    1. October 7, 2026 at 3:50 PM UTCinvestigating

      Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

    2. October 7, 2026 at 4:24 PM UTCresolved

      UPS have resolved the issue and all services are functional now.

    Intermittent Failures Being Observed for payment services

    Started October 6, 2026 at 6:13 PM UTC · 7m

    OutageMajor incident
    Affected components
    PitneyShip & PitneyShip Pro USAShipAccel USAPitneyShip Enterprise USA
    1. October 6, 2026 at 6:13 PM UTCinvestigating

      There is no ongoing issue with Pitney Bowes systems. Teams are actively working and we will update as we make progress.

    2. October 6, 2026 at 6:19 PM UTCresolved

      The issue has been resolved and all services are back to normal.

    Royal Mail Service Disruption Observed for RateShipment.

    Started October 6, 2026 at 4:26 PM UTC · 50m

    OutageMajor incident
    Affected components
    Royal Mail
    1. October 6, 2026 at 4:26 PM UTCinvestigating

      Failures are being observed for Royal Mail carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with Royal Mail and we will update as we make progress.

    2. October 6, 2026 at 5:16 PM UTCresolved

      Royal Mail have resolved the issue and all services are functional now.

    Canada Post Service Disruption Observed for RateShipment.

    Started October 3, 2026 at 1:23 AM UTC · 36m

    OutageMajor incident
    Affected components
    Canada Post
    1. October 3, 2026 at 1:23 AM UTCinvestigating

      Failures are being observed for Canada Post carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

    2. October 3, 2026 at 1:59 AM UTCresolved

      Canada Post have resolved the issue and all services are functional now.

    UPS Service Disruption Observed for RateShipment.

    Started September 29, 2026 at 11:24 PM UTC · 1h 14m

    OutageMajor incident
    Affected components
    UPS
    1. September 29, 2026 at 11:24 PM UTCinvestigating

      Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

    2. September 30, 2026 at 12:38 AM UTCresolved

      UPS have resolved the issue and all services are functional now.

    Canada Post Service Disruption Observed for RateShipment.

    Started September 24, 2026 at 2:01 AM UTC · 1h 28m

    OutageMajor incident
    Affected components
    Canada Post
    1. September 24, 2026 at 2:01 AM UTCinvestigating

      Failures are being observed for Canada Post carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with Canada Post and we will update as we make progress.

    2. September 24, 2026 at 3:29 AM UTCresolved

      Canada Post have resolved the issue and all services are functional now.

    FedEx Service Disruption Observed for RateShipment.

    Started September 22, 2026 at 7:28 PM UTC · 46m

    OutageCritical incident
    Affected components
    PitneyShip & PitneyShip Pro USAShipAccel USAShipment By Rate ShopSendPro EnterprisePitneyShip Enterprise USAShipment
    1. September 22, 2026 at 7:28 PM UTCinvestigating

      There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of Rate Shipment. Pitney Bowes Teams are actively working with FedEx and we will update as we make progress

    2. September 22, 2026 at 8:14 PM UTCresolved

      The issue has been resolved and all services are back to normal.

    Expedited Delivery Services - Incident - Initial Notification

    Started September 21, 2026 at 2:47 PM UTC · 1h 19m

    IssuesMinor incident
    Affected components
    Get RatesCreate Label
    1. September 21, 2026 at 2:47 PM UTCinvestigating

      We are currently experiencing intermittent technical issues from USPS API's in PRODUCTION environment that may prevent you from using some features of the Expedited Delivery Services. Our Emergency Response Team is investigating with USPS to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

    2. September 21, 2026 at 4:06 PM UTCresolved

      This incident has been resolved. We will continue to closely monitor this.

    USPS Service Disruption Observed for CreateShipment & RateShipment

    Started September 20, 2026 at 5:01 PM UTC · 4h 35m

    OutageCritical incident
    Affected components
    Get RatesCreate Label
    1. September 20, 2026 at 5:01 PM UTCinvestigating

      Failures are being observed for USPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment, RateShipment. Pitney Bowes Teams are actively working with USPS and we will update as we make progress. Thanks Client Support Tech Services

    2. September 20, 2026 at 9:37 PM UTCresolved

      This incident has been resolved.

    UPS Service Disruption Observed for RateShipment.

    Started September 16, 2026 at 11:39 AM UTC · 1h 0m

    OutageMajor incident
    Affected components
    UPS
    1. September 16, 2026 at 11:39 AM UTCinvestigating

      Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

    2. September 16, 2026 at 12:39 PM UTCresolved

      UPS have resolved the issue and all services are functional now.

    UPS Service Disruption Observed for RateShipment.

    Started September 12, 2026 at 4:19 PM UTC · 44m

    OutageMajor incident
    Affected components
    UPS
    1. September 12, 2026 at 4:19 PM UTCinvestigating

      Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of RateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

    2. September 12, 2026 at 5:03 PM UTCresolved

      UPS have resolved the issue and all services are functional now.