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    Plentific outage history

    51 recorded Plentific incidents since January 2020, with official updates, affected components, duration and resolution information.

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    Issue identified: Fix still in the workings - Inspection app: iOS login issue

    Started October 23, 2026 at 1:20 PM UTC · 20h 31m

    IssuesMinor incident
    Affected components
    LocationsInspectionsReporting, data and analyticsNotificationsPaymentsWork order managementCalendar & Dynamic SchedulingSandbox environmentAPI & Webhooks
    1. October 23, 2026 at 1:20 PM UTCidentified

      We're working on a fix for the Inspection app: iOS login issue, but we don't have any further updates at the moment. Thank you for your patience.

    2. October 24, 2026 at 9:51 AM UTCresolved

      We have released a new app version and the issue is resolved now (2.19.8). We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption for Inspections

    Started May 20, 2026 at 9:31 AM UTC · 13m

    OutageMajor incident
    Affected components
    LocationsInspectionsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. May 20, 2026 at 9:31 AM UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. May 20, 2026 at 9:38 AM UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. May 20, 2026 at 9:43 AM UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Identified service disruption

    Started October 16, 2025 at 9:52 AM UTC · 27m

    IssuesMinor incident
    Affected components
    Reporting, data and analyticsNotificationsPaymentsWork order managementAPI & Webhooks
    1. October 16, 2025 at 9:52 AM UTCidentified

      We’ve identified the issue. Our engineers are working to fix this as quickly as possible. We'll provide an update as soon as we can.

    2. October 16, 2025 at 9:52 AM UTCidentified

      We are continuing to work on a fix for this issue.

    3. October 16, 2025 at 9:59 AM UTCmonitoring

      We’ve resolved the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    4. October 16, 2025 at 10:19 AM UTCresolved

      This incident has been resolved.

    Identified service disruption

    Started July 8, 2025 at 11:45 AM UTC · 9m

    Pending
    Affected components
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. July 8, 2025 at 11:45 AM UTCidentified

      We’ve identified the issue. Our engineers are working to fix this as quickly as possible. We'll provide an update as soon as we can.

    2. July 8, 2025 at 11:47 AM UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. July 8, 2025 at 11:54 AM UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating stability issues

    Started July 1, 2025 at 8:47 AM UTC · 3h 30m

    IssuesMinor incident
    Affected components
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. July 1, 2025 at 8:47 AM UTCinvestigating

      We’re currently experiencing stability issues related to our platform. Users may be experiencing problems when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. July 1, 2025 at 10:22 AM UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. July 1, 2025 at 12:17 PM UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Started March 14, 2025 at 1:11 PM UTC · 1h 31m

    IssuesMinor incident
    Affected components
    LocationsInspectionsReporting, data and analyticsNotificationsPaymentsWork order managementCalendar & Dynamic SchedulingSandbox environmentAPI & Webhooks
    1. March 14, 2025 at 1:11 PM UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. March 14, 2025 at 2:20 PM UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. March 14, 2025 at 2:41 PM UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Started February 24, 2025 at 4:14 PM UTC · 51m

    OutageMajor incident
    Affected components
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. February 24, 2025 at 4:14 PM UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. February 24, 2025 at 4:38 PM UTCmonitoring

      The previous service disruption related to our platform is now resolved. We’re continuing our monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. February 24, 2025 at 5:05 PM UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Started December 6, 2024 at 4:17 PM UTC · 41m

    OutageMajor incident
    Affected components
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. December 6, 2024 at 4:17 PM UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. December 6, 2024 at 4:32 PM UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. December 6, 2024 at 4:58 PM UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Started November 13, 2024 at 8:58 AM UTC · 1h 27m

    OutageMajor incident
    Affected components
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementAPI & Webhooks
    1. November 13, 2024 at 8:58 AM UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. November 13, 2024 at 9:32 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. November 13, 2024 at 9:32 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. November 13, 2024 at 9:32 AM UTCmonitoring

      We are continuing to monitor for any further issues.

    5. November 13, 2024 at 10:26 AM UTCresolved

      This incident has been resolved.

    Investigating service disruption

    Started November 6, 2024 at 7:35 AM UTC · 3h 10m

    OutageCritical incident
    Affected components
    LocationsInspectionsReporting, data and analyticsNotificationsPaymentsWork order managementCalendar & Dynamic SchedulingSandbox environmentAPI & Webhooks
    1. November 6, 2024 at 7:35 AM UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. November 6, 2024 at 9:13 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. November 6, 2024 at 9:39 AM UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    4. November 6, 2024 at 10:45 AM UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Started January 23, 2024 at 12:18 PM UTC · 5h 24m

    OutageMajor incident
    Affected components
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. January 23, 2024 at 12:18 PM UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. January 23, 2024 at 5:42 PM UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Identified service disruption

    Started November 2, 2023 at 11:21 AM UTC · 38m

    IssuesMinor incident
    Affected components
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. November 2, 2023 at 11:21 AM UTCidentified

      We’ve identified the issue. Our engineers are working to fix this as quickly as possible. We'll provide an update as soon as we can.

    2. November 2, 2023 at 11:42 AM UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. November 2, 2023 at 11:58 AM UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Started October 4, 2023 at 8:56 AM UTC · 32m

    OutageMajor incident
    Affected components
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. October 4, 2023 at 8:56 AM UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. October 4, 2023 at 9:00 AM UTCidentified

      We’ve identified the issue. Our engineers are working to fix this as quickly as possible. We'll provide an update as soon as we can.

    3. October 4, 2023 at 9:21 AM UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    4. October 4, 2023 at 9:27 AM UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Started August 16, 2023 at 9:41 AM UTC · 44m

    IssuesMinor incident
    Affected components
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementAPI & Webhooks
    1. August 16, 2023 at 9:41 AM UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. August 16, 2023 at 10:14 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. August 16, 2023 at 10:16 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. August 16, 2023 at 10:25 AM UTCresolved

      This incident has been resolved.

    Investigating service disruption

    Started July 5, 2023 at 9:44 AM UTC · 59m

    OutageMajor incident
    Affected components
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. July 5, 2023 at 9:44 AM UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. July 5, 2023 at 9:55 AM UTCmonitoring

      The incident is resolved. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. July 5, 2023 at 10:43 AM UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Started May 18, 2023 at 9:29 AM UTC · 38m

    OutageMajor incident
    Affected components
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. May 18, 2023 at 9:29 AM UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. May 18, 2023 at 9:50 AM UTCidentified

      We’ve identified the issue. Our engineers are working to fix this as quickly as possible. We'll provide an update as soon as we can.

    3. May 18, 2023 at 9:55 AM UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    4. May 18, 2023 at 10:07 AM UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Public API TLS certificate issue

    Started April 27, 2023 at 4:43 PM UTC · 1h 10m

    OutageCritical incident
    Affected components
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. April 27, 2023 at 4:43 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    2. April 27, 2023 at 5:20 PM UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. April 27, 2023 at 5:54 PM UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Identified service disruption

    Started March 22, 2023 at 11:59 AM UTC · 59m

    IssuesMinor incident
    Affected components
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. March 22, 2023 at 11:59 AM UTCidentified

      We’ve identified the issue. Our engineers are working to fix this as quickly as possible. We'll provide an update as soon as we can.

    2. March 22, 2023 at 12:50 PM UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. March 22, 2023 at 12:57 PM UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Started February 8, 2023 at 11:16 AM UTC · 34m

    IssuesMinor incident
    Affected components
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. February 8, 2023 at 11:16 AM UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing speed issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. February 8, 2023 at 11:22 AM UTCidentified

      We’ve identified the issue. Our engineers are working to fix this as quickly as possible. We'll provide an update as soon as we can.

    3. February 8, 2023 at 11:37 AM UTCmonitoring

      We’ve deployed a fix for the incident. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    4. February 8, 2023 at 11:50 AM UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.

    Investigating service disruption

    Started October 20, 2022 at 8:29 AM UTC · 4h 2m

    OutageMajor incident
    Affected components
    LocationsReporting, data and analyticsNotificationsPaymentsWork order managementSandbox environmentAPI & Webhooks
    1. October 20, 2022 at 8:29 AM UTCinvestigating

      We’re currently experiencing service disruption related to our platform. Users may be experiencing issues when using Plentific. Our Engineering team is working to identify the root cause and implement a solution. We'll provide an update for you as soon as we can.

    2. October 20, 2022 at 9:00 AM UTCmonitoring

      The platform is now up-and-running. We’re monitoring to ensure users' experience on the platform returns to normal. We'll provide an update as soon as we can.

    3. October 20, 2022 at 12:31 PM UTCresolved

      We've assessed the fix and users should now see all features working as expected. We're sorry for the inconvenience it caused. If you're seeing any continued issues, don't hesitate to get in touch with our team.