50 recorded Plex incidents since January 2015, with official updates, affected components, duration and resolution information.
We're investigating an issue affecting some Plex services, and will share an update as soon as we know more.
A fix has been implemented and we're monitoring the results. Some users may still see issues while things recover.
This incident has been resolved, and affected services are operating normally again.
We're investigating an issue affecting some Plex services, and will share an update as soon as we know more.
This incident has been resolved, and affected services are operating normally again.
We're investigating an issue affecting some Plex services, and will share an update as soon as we know more.
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
We're investigating an issue affecting some Plex services, and will share an update as soon as we know more.
This incident has been resolved, and affected services are operating normally again.
We're investigating an issue affecting some Plex services, and will share an update as soon as we know more.
We have identified the problem and are deploying a fix
This incident has been resolved, and affected services are operating normally again.
We're investigating an issue affecting some Plex services, and will share an update as soon as we know more.
We have applied a fix and are monitoring the status of our applications
We're investigating an issue affecting some Plex services, and will share an update as soon as we know more.
We're investigating an issue affecting some Plex services, and will share an update as soon as we know more.
We identified an issue affecting new rooms creation on watch-together
The root cause has been identifier and a fix is currently deploying
This incident has been resolved, and affected services are operating normally again.
We're investigating issues impacting API services. This can affect account auth (sign-in & PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.
We have identified the issue and are deploying a fix.
DNS has been restored but some users may experience issues while records propagate across the globe. We are monitoring this propagation.
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
We are investigating an issue impacting plex.direct name resolution.
Name resolution is back to normal. We are keeping an eye on the platform and our metrics
Everything is back to normal
We had various reports of remote connectivity tests failing intermittently for some users.
We investigated various areas of the remote connectivity infrastructure and discovered a bug preventing the correct IP address being returned for some requests.
We pushed out a fix and received confirmation that the issue was resolved.
We're investigating an issue with our relay service. You may experience issues with indirect playback during this time.
We have identified the issue and are deploying a fix.
A fix has been deployed and we are monitoring the results.
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
We're investigating issues impacting API services for some users. This can affect account auth (sign-in & PIN verification) and creation, access to Downloads page items, and more. You may experience slow responses or failures.
We've identified the cause of the API Service incident, we are working on a fix
A fix has been implemented we are monitoring that traffic properly comes back to normal
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
Playback of Plex Media Server content on Samsung TVs failed after the last version deployment
We rollbacked to the previous version, playback is working fine now
We're currently investigating issues affecting our plex.direct DNS resolvers. You may experience some timeouts while we work to resolve the issue.
The service is stabilizing and we're monitoring the results.
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
We have identified an issue with Pubsub and are investigating
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
We’re investigating issues affecting media metadata. You may experience slow responses or failures retrieving posters, summaries, cast, subtitles, and more during this time.
We have implemented a fix and are monitoring the results.
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
We’re currently investigating issues affecting Discover Together. You may experience trouble accessing your Profile, Activity Feed, People, and Discover/Where to Watch features.
We have implemented a fix and are monitoring the results.
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
We’re investigating issues affecting program guide data for our Live TV features. You may experience slow responses or failures to load or refresh program guide data during this time.
We have implemented a fix and are monitoring the results.
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
We’re currently investigating issues affecting our free Movies & Shows streaming. You may experience slow responses or failures accessing this free streaming during this time.
We have implemented a fix and are monitoring the results.
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
