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    Ppro outage history

    317 recorded Ppro incidents since June 2026, with official updates, affected components, duration and resolution information.

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    Test ITSM | | Resolved Partial Service Degradation

    Started October 26, 2026 at 5:21 PM UTC · 9m

    OutageMajor incident
    1. October 26, 2026 at 5:21 PM UTCinvestigating

      The PPRO monitoring system has identified a Partial Service Degradation affecting Test ITSM . Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

    2. October 26, 2026 at 5:25 PM UTCmonitoring

      The service degradation affecting Test ITSM has reportedly been resolved. We are currently monitoring the recovery of Test ITSM extensively to ensure that performance remains stable before we formally conclude this incident.

    3. October 26, 2026 at 5:28 PM UTCidentified

      This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.

    4. October 26, 2026 at 5:30 PM UTCresolved

      The service degradation affecting Test ITSM has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

    [External] iDeal | ABN Amro | Resolved Partial Service Degradation

    Started October 26, 2026 at 3:11 PM UTC · 23m

    OutageMajor incident
    1. October 26, 2026 at 3:11 PM UTCidentified

      This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

    2. October 26, 2026 at 3:17 PM UTCmonitoring

      The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of iDeal extensively to ensure that performance remains stable before we formally conclude this incident.

    3. October 26, 2026 at 3:34 PM UTCresolved

      The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

    [External] MB Way | | Resolved Partial Service Degradation

    Started October 25, 2026 at 1:58 PM UTC · 43m

    OutageMajor incident
    Affected components
    MB Way
    1. October 25, 2026 at 1:58 PM UTCidentified

      This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

    2. October 25, 2026 at 2:24 PM UTCmonitoring

      The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of MB Way extensively to ensure that performance remains stable before we formally conclude this incident.

    3. October 25, 2026 at 2:41 PM UTCresolved

      The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

    [External] PayU | | Resolved Severe Service Degradation

    Started October 25, 2026 at 1:37 PM UTC · 2h 1m

    OutageCritical incident
    Affected components
    PayU
    1. October 25, 2026 at 1:37 PM UTCinvestigating

      The PPRO monitoring system has identified a Partial Service Degradation affecting PayU . Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

    2. October 25, 2026 at 1:43 PM UTCidentified

      This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.

    3. October 25, 2026 at 2:12 PM UTCidentified

      This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled..

    4. October 25, 2026 at 2:17 PM UTCidentified

      This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

    5. October 25, 2026 at 3:31 PM UTCmonitoring

      The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of PayU extensively to ensure that performance remains stable before we formally conclude this incident.

    6. October 25, 2026 at 3:38 PM UTCresolved

      The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

    [External] eps | | Resolved Partial Service Degradation

    Started October 25, 2026 at 5:35 AM UTC · 2m

    OutageMajor incident
    Affected components
    eps
    1. October 25, 2026 at 5:35 AM UTCidentified

      This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

    2. October 25, 2026 at 5:37 AM UTCresolved

      The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

    [External] iDeal | ASN Bank | Resolved Partial Service Degradation

    Started October 25, 2026 at 5:08 AM UTC · 15m

    OutageMajor incident
    1. October 25, 2026 at 5:08 AM UTCidentified

      This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

    2. October 25, 2026 at 5:16 AM UTCmonitoring

      The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of iDeal extensively to ensure that performance remains stable before we formally conclude this incident.

    3. October 25, 2026 at 5:23 AM UTCresolved

      The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

    [External] paysafecard | | Resolved Partial Service Degradation

    Started October 25, 2026 at 1:47 AM UTC · 3h 16m

    OutageMajor incident
    Affected components
    paysafecard
    1. October 25, 2026 at 1:47 AM UTCidentified

      This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

    2. October 25, 2026 at 5:03 AM UTCresolved

      The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

    [External] MB Way | | Resolved Partial Service Degradation

    Started October 25, 2026 at 1:36 AM UTC · 3h 8m

    OutageMajor incident
    Affected components
    MB Way
    1. October 25, 2026 at 1:36 AM UTCidentified

      This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

    2. October 25, 2026 at 3:38 AM UTCmonitoring

      The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of MB Way extensively to ensure that performance remains stable before we formally conclude this incident.

    3. October 25, 2026 at 4:44 AM UTCresolved

      The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

    [External] MB multibanco | | Resolved Partial Service Degradation

    Started October 25, 2026 at 1:01 AM UTC · 3h 44m

    OutageMajor incident
    Affected components
    MB multibanco
    1. October 25, 2026 at 1:01 AM UTCidentified

      This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

    2. October 25, 2026 at 4:01 AM UTCmonitoring

      The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of MB multibanco extensively to ensure that performance remains stable before we formally conclude this incident.

    3. October 25, 2026 at 4:45 AM UTCresolved

      The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

    [External] eps | ERSTE BANK, Bank Austria AG | Resolved Partial Service Degradation

    Started October 25, 2026 at 12:04 AM UTC · 4h 43m

    OutageMajor incident
    Affected components
    eps
    1. October 25, 2026 at 12:22 AM UTCidentified

      This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

    2. October 25, 2026 at 3:16 AM UTCmonitoring

      The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of eps extensively to ensure that performance remains stable before we formally conclude this incident.

    3. October 25, 2026 at 4:48 AM UTCresolved

      The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

    [External] Bancontact | BNP PARIBAS FORTIS, BELFIUS BANK | Resolved Partial Service Degradation

    Started October 24, 2026 at 11:18 PM UTC · 2h 3m

    OutageMajor incident
    Affected components
    Bancontact
    1. October 25, 2026 at 12:06 AM UTCidentified

      This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

    2. October 25, 2026 at 1:21 AM UTCresolved

      The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

    Test ITSM | | Partial Service Degradation

    Started October 23, 2026 at 7:12 PM UTC · Ongoing

    OutageMajor incident
    1. October 23, 2026 at 7:12 PM UTCinvestigating

      The PPRO monitoring system has identified a Partial Service Degradation affecting Test ITSM . Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

    2. October 23, 2026 at 7:14 PM UTCidentified

      This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.

    Test ITSM | | Resolved Partial Service Degradation

    Started October 23, 2026 at 6:45 PM UTC · 5m

    OutageMajor incident
    1. October 23, 2026 at 6:45 PM UTCinvestigating

      The PPRO monitoring system has identified a Partial Service Degradation affecting Test ITSM . Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

    2. October 23, 2026 at 6:46 PM UTCidentified

      This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

    3. October 23, 2026 at 6:47 PM UTCmonitoring

      The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Test ITSM extensively to ensure that performance remains stable before we formally conclude this incident.

    4. October 23, 2026 at 6:48 PM UTCidentified

      This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.

    5. October 23, 2026 at 6:50 PM UTCresolved

      The service degradation affecting Test ITSM has been fully resolved by the PPRO engineering team. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

    [External] Test ITSM | | Resolved Partial Service Degradation

    Started October 23, 2026 at 6:03 PM UTC · 8m

    OutageMajor incident
    1. October 23, 2026 at 6:03 PM UTCinvestigating

      The PPRO monitoring system has identified a Partial Service Degradation affecting Test ITSM . Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

    2. October 23, 2026 at 6:06 PM UTCidentified

      This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

    3. October 23, 2026 at 6:08 PM UTCmonitoring

      The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Test ITSM extensively to ensure that performance remains stable before we formally conclude this incident.

    4. October 23, 2026 at 6:10 PM UTCresolved

      The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

    Test ITSM | | Partial Service Degradation

    Started October 23, 2026 at 5:56 PM UTC · Ongoing

    OutageMajor incident
    1. October 23, 2026 at 5:56 PM UTCinvestigating

      The PPRO monitoring system has identified a Partial Service Degradation affecting Test ITSM . Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

    2. October 23, 2026 at 5:58 PM UTCidentified

      This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

    3. October 23, 2026 at 5:59 PM UTCmonitoring

      The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Test ITSM extensively to ensure that performance remains stable before we formally conclude this incident.

    4. October 23, 2026 at 6:01 PM UTCidentified

      This degradation has been attributed to an internal system change and is currently being analysed. Our technical teams are actively working toward a resolution. A further update will be issued once the necessary remediation steps have been scheduled.

    [External] Bancontact | | Resolved Partial Service Degradation

    Started October 22, 2026 at 9:03 PM UTC · 2h 43m

    OutageMajor incident
    Affected components
    Bancontact
    1. October 22, 2026 at 9:03 PM UTCidentified

      This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

    2. October 22, 2026 at 10:46 PM UTCmonitoring

      The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Bancontact extensively to ensure that performance remains stable before we formally conclude this incident.

    3. October 22, 2026 at 11:46 PM UTCresolved

      The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

    [External] Bancontact | BNP Paribas Fortis | Resolved Partial Service Degradation

    Started October 22, 2026 at 2:08 PM UTC · 2h 18m

    OutageMajor incident
    Affected components
    Bancontact
    1. October 22, 2026 at 2:08 PM UTCidentified

      This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

    2. October 22, 2026 at 4:19 PM UTCmonitoring

      The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of Bancontact extensively to ensure that performance remains stable before we formally conclude this incident.

    3. October 22, 2026 at 4:26 PM UTCresolved

      The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

    [External] paysafecard | | Resolved Partial Service Degradation

    Started October 21, 2026 at 10:33 AM UTC · 2d 6h

    OutageMajor incident
    Affected components
    paysafecard
    1. October 22, 2026 at 11:48 AM UTCidentified

      This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

    2. October 23, 2026 at 1:32 PM UTCmonitoring

      The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of paysafecard extensively to ensure that performance remains stable before we formally conclude this incident.

    3. October 23, 2026 at 5:02 PM UTCresolved

      The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

    [External] eps | Oberbank AG, BTV FOUR COUNTRIES BANK, BKS Bank AG | Resolved Partial Service Degradation

    Started October 21, 2026 at 4:46 AM UTC · 25m

    OutageMajor incident
    Affected components
    eps
    1. October 21, 2026 at 4:46 AM UTCidentified

      This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

    2. October 21, 2026 at 5:11 AM UTCresolved

      The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.

    [External] iDeal | ABN Amro | Resolved Partial Service Degradation

    Started October 20, 2026 at 11:37 PM UTC · 27m

    OutageMajor incident
    1. October 20, 2026 at 11:37 PM UTCinvestigating

      The PPRO monitoring system has identified a Partial Service Degradation affecting iDeal . Our internal engineering team is currently investigating the root cause to ensure a swift resolution. Please refer to our official service announcement emails for further details.

    2. October 20, 2026 at 11:41 PM UTCidentified

      This issue has been confirmed as a service degradation at the provider/partner level. We remain in close contact with their technical support team and are currently awaiting their schedule for resolution.

    3. October 20, 2026 at 11:55 PM UTCmonitoring

      The service provider/partner has reportedly resolved the issue. We are currently monitoring the recovery of iDeal extensively to ensure that performance remains stable before we formally conclude this incident.

    4. October 21, 2026 at 12:04 AM UTCresolved

      The external service provider/partner has confirmed a full resolution regarding the recent service degradation. Operations have returned to normal performance parameters. Please consult our official service announcement emails for further information.