Practice Fusion outage history

We are aware of an issue impacting Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating the issue affecting chat and web cases. Contact us by phone at (415) 346-7700, or toll free at (844) 903-7567, Monday - Friday, 9 AM - 7:45 PM EST.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented. If you are still experiencing issues, please log out and back in to resolve the issue.

A fix has been implemented and we are monitoring the results. If you are still experiencing issues, please log out and back in to resolve the issue.

This incident has been resolved. If you are still experiencing issues, please log out and back in to resolve the issue.

We are currently investigating this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are aware that some users are unable to log in to the Practice Fusion Billing Software. We are working to resolve the issue and will post updates here as they become available.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are aware of an issue impacting integrated scanning in Practice Fusion. Overnight, Dynamsoft updated their scanner drivers, which may cause scanning functionality to fail for some users. To resolve the issue, please update your Dynamsoft drivers using the link below and then restart your computer: https://demo.dynamsoft.com/DWT/Resources/dist/DynamsoftServiceSetup.msi

This incident has been resolved.

We are aware that some users are unable to receive the 2FA code sent via SMS/text. Please use the voice option as a temporary workaround as we work with our MFA partner to resolve the issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently experiencing a system wide outage. We are working to resolve the issue and will post updates here as they become available.

We are continuing to investigate this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

We are continuing to monitor for any further issues.

This incident has been resolved.

This incident has been resolved.

We are aware of an issue impacting e-prescribing controlled substances using ID.me. ID.me is working to resolve this. You can subscribe to their status page updates at status.id.me

This incident has been resolved.

Real-Time Prescription Benefits is partially unavailable. We are working with Surescripts to resolve the issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are aware some patients are unable to log in to Patient Fusion (PHR). We are working to resolve the issue as soon as possible. Patients can still access Patient Fusion via this url: https://login.patientfusion.com/#/

This incident has been resolved.

The EHR is temporarily offline to address a critical issue. We will post updates here.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are aware that some users are experiencing slowness when accessing Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are aware that some users are experiencing slowness when accessing Practice Fusion Billing Software. We are working to resolve the issue as soon as possible.

This incident has been resolved.

We are aware of an issue impacting Scheduling. We are working to resolve the issue as soon as possible.

We are aware of an issue impacting a very small number of customers loading their schedule. To see appointments for the day, please use the "Appointment and eligibility report" under the Reports tab in order to generate a list of the appointments.

This incident has been resolved.

We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are aware that some users are unable to log in to the EHR. We are working to resolve the issue and will post updates here as they become available.

A fix has been implemented and we are monitoring the results.

We are continuing to monitor for any further issues.

This incident has been resolved.

We are aware of an issue impacting some Charting features. We are working to resolve the issue as soon as possible.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.