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    Premid outage history

    50 recorded Premid incidents since May 2020, with official updates, affected components, duration and resolution information.

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    Network Fault at Cloud Provider

    Started October 14, 2025 at 8:03 AM UTC · 3h 45m

    OutageMajor incident
    Affected components
    ExtensionWebsiteAPICloud Provider
    1. October 14, 2025 at 8:03 AM UTCidentified

      Our cloud provider has informed us of a network outage that is currently affecting our services. They are actively working to resolve the issue, and we will keep you updated as more information becomes available.

    2. October 14, 2025 at 8:07 AM UTCidentified

      We are continuing to work on a fix for this issue.

    3. October 14, 2025 at 8:23 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. October 14, 2025 at 11:48 AM UTCresolved

      This incident has been resolved.

    Unexpected Downtime During Scheduled Maintenance

    Started April 11, 2025 at 6:30 PM UTC · 14h 44m

    OutageCritical incident
    Affected components
    ExtensionWebsiteAPIDiscord botDatabase
    1. April 11, 2025 at 6:30 PM UTCidentified

      While performing routine server maintenance, we encountered an unexpected issue that has caused all servers to go offline. Our team is actively investigating the root cause and working to restore full service as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience. Further updates will be provided here as they become available.

    2. April 11, 2025 at 8:22 PM UTCidentified

      We’ve made significant progress in resolving the issue. Our databases are now fully back online, and we are gradually restoring our services. Some systems may still be unavailable or experience slower performance during this process. Our team is closely monitoring the situation and continuing to bring everything back to full operation. Thank you again for your continued patience.

    3. April 12, 2025 at 12:54 AM UTCmonitoring

      Most of our services have now been restored and are operational. While we’re seeing improvements across the board, some users may still experience intermittent issues or slower performance as we continue to stabilize our systems.

    4. April 12, 2025 at 9:14 AM UTCresolved

      This incident has been resolved.

    Activities not displaying in Discord

    Started April 8, 2025 at 9:04 AM UTC · 17d 6h

    OutageCritical incident
    Affected components
    Extension
    1. April 8, 2025 at 9:04 AM UTCidentified

      We are aware of an issue where activities are not displaying in Discord. We’ve confirmed that activity data is still being sent correctly and received by Discord. However, it’s currently not being displayed as expected. This issue is on Discord’s end. We’ve already notified them, and they are looking into it. We kindly ask for your patience while Discord investigates and resolves the issue. Thank you for your understanding!

    2. April 8, 2025 at 4:49 PM UTCmonitoring

      Activity display appears to be recovering. We have started to see activities being displayed again, although still at a degraded rate. While Discord has not yet confirmed any fix on their end, it looks like something may have changed. We will continue monitoring the situation and keep you informed. Thank you for your continued patience and support!

    3. April 12, 2025 at 9:15 AM UTCmonitoring

      Activities appear to be fully operational again. We’re seeing activity display functioning as expected across the board. However, since we have not yet received any official confirmation from Discord, we will continue to keep this incident marked as active until we hear back. Thanks for sticking with us through this!

    4. April 19, 2025 at 6:16 PM UTCmonitoring

      Discord reports ongoing degraded performance Discord has informed us that they are still seeing degraded performance on their end. Activities should still show, but there may be a short delay before they appear. We’ll share another update as soon as we know more. Thanks again for your patience and understanding!

    5. April 25, 2025 at 3:07 PM UTCresolved

      This incident has been resolved.

    Documentation down

    Started June 26, 2022 at 4:18 PM UTC · 8h 56m

    Pending
    1. June 26, 2022 at 4:18 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    2. June 27, 2022 at 1:14 AM UTCresolved

      This incident has been resolved.

    Website outage

    Started June 6, 2022 at 4:30 AM UTC · 3h 45m

    OutageCritical incident
    Affected components
    Website
    1. June 6, 2022 at 4:30 AM UTCinvestigating

      We are currently having some issues with our website, we are awaiting the responsible team to be available so we can hope to fix this as soon as possible. We are sorry for the inconvenience this may cause.

    2. June 6, 2022 at 7:08 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. June 6, 2022 at 8:15 AM UTCresolved

      This incident has been resolved.

    API outage

    Started May 15, 2022 at 6:54 AM UTC · 3h 57m

    OutageMajor incident
    Affected components
    WebsiteAPI
    1. May 15, 2022 at 6:54 AM UTCinvestigating

      We are currently having an issue in our API that is causing a partial outage in some parts of the website, we are awaiting the responsible team to be available so we can hope to fix this as soon as possible. We are sorry for the inconvenience this may cause.

    2. May 15, 2022 at 10:06 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. May 15, 2022 at 10:51 AM UTCresolved

      This incident has been resolved.

    Infrastructure issues

    Started April 13, 2022 at 8:29 AM UTC · 7h 32m

    OutageCritical incident
    Affected components
    ExtensionWebsiteAPIDiscord botDatabase
    1. April 13, 2022 at 8:29 AM UTCinvestigating

      We are currently working on a fix to an issue in our infrastructure. We are very sorry for the inconvenience this may cause.

    2. April 13, 2022 at 10:59 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. April 13, 2022 at 2:03 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    4. April 13, 2022 at 4:00 PM UTCresolved

      This incident has been resolved.

    Infrastructure maintenance

    Started March 31, 2022 at 7:01 PM UTC · 7d 16h

    IssuesMinor incident
    Affected components
    ExtensionWebsiteAPIDiscord botDatabase
    1. March 31, 2022 at 7:01 PM UTCinvestigating

      We are currently doing some maintenance on our servers due to the outage of yesterday.

    2. March 31, 2022 at 8:58 PM UTCinvestigating

      We are continuing with the maintenance. Sadly it is taking longer than expected, we have run into some issues with our storage. We are sorry for the inconvenience, we are trying to get everything back up and running as soon as possible.

    3. March 31, 2022 at 9:08 PM UTCmonitoring

      We have found the root cause of the issue that held us back. Everything seems to run smoothly now. We will continue to monitor this incident.

    4. April 8, 2022 at 11:45 AM UTCresolved

      This incident has been resolved.

    Infrastructure outage

    Started March 30, 2022 at 8:08 PM UTC · 56m

    OutageMajor incident
    Affected components
    ExtensionWebsiteAPIDiscord botDatabase
    1. March 30, 2022 at 8:08 PM UTCinvestigating

      We are currently investigating an issue in our infrastructure, the team responsible for this is currently unavailable, we hope to fix this as soon as possible. We are sorry for the inconvenience this may cause.

    2. March 30, 2022 at 8:26 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. March 30, 2022 at 9:04 PM UTCresolved

      This incident has been resolved.

    SeMiD bot down.

    Started January 16, 2022 at 10:52 AM UTC · 8d 1h

    IssuesMinor incident
    Affected components
    Automatic deployment
    1. January 16, 2022 at 10:52 AM UTCinvestigating

      We are currently in contact with GitHub trying to bring SeMiD back online. For now translations may not be updating as fast as normal.

    2. January 24, 2022 at 12:44 PM UTCresolved

      This incident has been resolved.

    Clustering issues

    Started November 26, 2021 at 11:55 PM UTC · 1d 15h

    OutageCritical incident
    Affected components
    ExtensionWebsiteAPIDiscord botDatabase
    1. November 26, 2021 at 11:55 PM UTCinvestigating

      We are currently investigating this issue.

    2. November 26, 2021 at 11:59 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. November 27, 2021 at 12:29 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. November 28, 2021 at 3:46 PM UTCresolved

      This incident has been resolved.

    Kubernetes Issues

    Started November 11, 2021 at 5:27 PM UTC · 18h 55m

    OutageCritical incident
    Affected components
    ExtensionWebsiteAPIDiscord botDatabase
    1. November 11, 2021 at 5:27 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    2. November 11, 2021 at 6:49 PM UTCidentified

      Unfortunately PreMiD will continue it's downtime until Timeraa is available. We are sorry for the inconvenience this may cause.

    3. November 12, 2021 at 1:17 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. November 12, 2021 at 12:22 PM UTCresolved

      This incident has been resolved.

    Database Crashloop

    Started October 12, 2021 at 4:44 PM UTC · 27m

    OutageMajor incident
    Affected components
    ExtensionWebsiteAPIDiscord botDatabase
    1. October 12, 2021 at 4:44 PM UTCinvestigating

      We are currently investigating this issue.

    2. October 12, 2021 at 5:00 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. October 12, 2021 at 5:01 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. October 12, 2021 at 5:12 PM UTCresolved

      This incident has been resolved.

    Network issues

    Started August 11, 2021 at 2:13 AM UTC · 8h 1m

    OutageMajor incident
    Affected components
    ExtensionWebsiteAPI
    1. August 11, 2021 at 2:13 AM UTCinvestigating

      We're experiencing network issues and are trying to resolve the issue. You may experience browser checks or HTTP errors. You don't need to report these errors as we are aware of the situation. Thank you and sorry for any inconvenience.

    2. August 11, 2021 at 10:14 AM UTCresolved

      This incident has been resolved.

    Downloads unavailable due to GitHub outage.

    Started August 10, 2021 at 4:34 PM UTC · 30m

    IssuesMinor incident
    Affected components
    Website
    1. August 10, 2021 at 4:34 PM UTCmonitoring

      We are waiting for GitHub to fix the issue on their end. You can view their status updates on it here: https://www.githubstatus.com/incidents/rmfrw9dfbtbp

    2. August 10, 2021 at 5:04 PM UTCresolved

      This incident has been resolved.

    Network issues

    Started July 29, 2021 at 11:38 AM UTC · 10d 3h

    OutageMajor incident
    Affected components
    Website
    1. July 29, 2021 at 11:38 AM UTCidentified

      We're experiencing network issues and are trying to resolve the issue. You may experience browser checks or HTTP errors. You don't need to report these errors as we are aware of the situation. Thank you and sorry for any inconvenience.

    2. August 8, 2021 at 3:30 PM UTCresolved

      This incident has been resolved.

    API/Website issues

    Started June 25, 2021 at 4:47 AM UTC · 7h 14m

    IssuesMinor incident
    Affected components
    WebsiteAPI
    1. June 25, 2021 at 4:47 AM UTCidentified

      We are currently experiencing some issues with our API and Website and due to that, you may not be able to install new presences for the time being or access certain parts of our website for the time being. We already identified the issue and a fix will be implemented soon.

    2. June 25, 2021 at 12:01 PM UTCresolved

      This incident has been resolved.

    API issues

    Started May 14, 2021 at 7:46 PM UTC · 3d 18h

    OutageMajor incident
    Affected components
    ExtensionWebsiteAPI
    1. May 14, 2021 at 7:46 PM UTCinvestigating

      We are currently investigating this issue.

    2. May 15, 2021 at 12:41 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. May 18, 2021 at 2:19 PM UTCresolved

      This incident has been resolved.

    API issues

    Started May 13, 2021 at 10:55 AM UTC · 7h 19m

    OutageMajor incident
    Affected components
    ExtensionWebsiteAPI
    1. May 13, 2021 at 10:55 AM UTCinvestigating

      We are currently investigating this issue.

    2. May 13, 2021 at 1:13 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. May 13, 2021 at 6:14 PM UTCresolved

      This incident has been resolved.

    Website connection issues.

    Started May 9, 2021 at 1:28 AM UTC · 8h 42m

    OutageCritical incident
    Affected components
    Website
    1. May 9, 2021 at 1:28 AM UTCinvestigating

      We are currently investigating this issue.

    2. May 9, 2021 at 10:04 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. May 9, 2021 at 10:11 AM UTCresolved

      This incident has been resolved.