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    Presentor outage history

    6 recorded Presentor incidents since September 2017, with official updates, affected components, duration and resolution information.

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    Service Temporarily Unavailable

    Started August 21, 2023 at 3:58 PM UTC · 1h 8m

    Pending
    Affected components
    SPA & API
    1. August 21, 2023 at 3:58 PM UTCidentified

      There seems to be some issue with out hosting provider (Hetzner).

    2. August 21, 2023 at 5:06 PM UTCresolved

      Hetzner support hasn't yet provided us information about the cause of the downtime but the issue seems to be resolved now.

    Service Temporarily Unavailable

    Started April 18, 2019 at 10:49 AM UTC · 20m

    OutageCritical incident
    Affected components
    SPA & API
    1. April 18, 2019 at 10:49 AM UTCinvestigating

      We are currently investigating this issue.

    2. April 18, 2019 at 11:09 AM UTCresolved

      This incident has been resolved.

    Slow load times

    Started February 17, 2018 at 12:13 PM UTC · 1h 26m

    IssuesMinor incident
    1. February 17, 2018 at 12:13 PM UTCmonitoring

      Due to high demand, some users may experience slower than normal load times. All systems are operational and we appreciate your patience while we monitor.

    2. February 17, 2018 at 1:39 PM UTCresolved

      All systems are back to normal.

    Slow load times

    Started December 12, 2017 at 8:56 AM UTC · 32m

    IssuesMinor incident
    1. December 12, 2017 at 8:56 AM UTCmonitoring

      Due to high demand, some users may experience slower than normal load times. All systems are operational and we appreciate your patience while we monitor.

    2. December 12, 2017 at 9:28 AM UTCresolved

      All systems are back to normal.

    Internal server error

    Started September 23, 2017 at 4:40 PM UTC · 9m

    OutageCritical incident
    1. September 23, 2017 at 4:40 PM UTCinvestigating

      We are currently investigating this issue.

    2. September 23, 2017 at 4:41 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. September 23, 2017 at 4:49 PM UTCresolved

      This incident has been resolved.

    Slow load times

    Started September 2, 2017 at 4:45 AM UTC · 9m

    IssuesMinor incident
    1. September 2, 2017 at 4:45 AM UTCmonitoring

      Due to high demand, some users may experience slower than normal load times. All systems are operational and we appreciate your patience while we monitor.

    2. September 2, 2017 at 4:54 AM UTCresolved

      All systems are back to normal.