Prezi outage history and incident timeline

What's going on

Started July 1, 2026 at 5:32 PM UTC 37m

IssuesMinor incident

Affected components

Online creation & editingOnline creation & editingOnline creation & editing

July 1, 2026 at 5:32 PM UTCidentified
Something’s not right, but we’re on the case.
July 1, 2026 at 6:07 PM UTCidentified
We are continuing to work on a fix for this issue.
July 1, 2026 at 6:09 PM UTCresolved
This incident has been resolved.

What's going on

Started June 21, 2026 at 6:12 PM UTC 13h 15m

Pending

Affected components

Desktop cloud syncAnalyticsOnline collaborationAccount managementLive PreziOnline presentingOnline creation & editing

June 21, 2026 at 6:12 PM UTCinvestigating
We’re investigating a potential problem.
June 21, 2026 at 7:26 PM UTCmonitoring
Everything looks good now, but we’re monitoring just in case.
June 22, 2026 at 7:27 AM UTCresolved
All systems go!

What's going on

Started June 10, 2026 at 7:15 AM UTC 13h 7m

OutageMajor incident

Affected components

Desktop cloud syncVideo downloadAnalyticsOnline collaborationAccount managementOnline creation & editingAccount managementOnline creation & editingDesktop cloud syncLive PreziOnline presentingOnline collaborationAccount managementVideo conferencing & live sharingOnline creation & editing

June 10, 2026 at 7:15 AM UTCinvestigating
We’re investigating a potential problem.
June 10, 2026 at 12:46 PM UTCinvestigating
We are continuing to investigate this issue.
June 10, 2026 at 12:46 PM UTCmonitoring
Everything looks good now, but we’re monitoring just in case.
June 10, 2026 at 8:23 PM UTCresolved
All systems go!

What's going on

Started June 9, 2026 at 12:28 PM UTC 17h 15m

IssuesMinor incident

Affected components

Desktop cloud syncAnalyticsOnline collaborationAccount managementLive PreziOnline presentingOnline creation & editing

June 9, 2026 at 12:28 PM UTCinvestigating
We’re investigating a potential problem.
June 9, 2026 at 1:42 PM UTCidentified
Something’s not right, but we’re on the case.
June 9, 2026 at 1:57 PM UTCmonitoring
Everything looks good now, but we’re monitoring just in case.
June 10, 2026 at 5:44 AM UTCresolved
All systems go!

5/8/2026

Started May 8, 2026 at 4:41 AM UTC 33m

OutageMajor incident

Affected components

Online creation & editing

May 8, 2026 at 4:41 AM UTCinvestigating
We are currently investigating this issue.
May 8, 2026 at 5:00 AM UTCidentified
The issue has been identified and a fix is being implemented.
May 8, 2026 at 5:00 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
May 8, 2026 at 12:03 PM UTCresolved
This incident has been resolved.

What's going on

Started April 8, 2026 at 4:39 PM UTC 3h 30m

OutageCritical incident

April 8, 2026 at 4:42 PM UTCinvestigating
We’re investigating a potential problem.
April 8, 2026 at 5:15 PM UTCidentified
Something’s not right, but we’re on the case.
April 8, 2026 at 5:47 PM UTCmonitoring
Everything looks good now, but we’re monitoring just in case.
April 8, 2026 at 8:09 PM UTCresolved
All systems go!

What's going on

Started March 13, 2026 at 10:15 PM UTC 23h 37m

Pending

Affected components

Desktop cloud syncAnalyticsOnline collaborationAccount managementLive PreziOnline presentingOnline creation & editing

March 13, 2026 at 10:15 PM UTCinvestigating
We’re investigating a potential problem.
March 13, 2026 at 10:36 PM UTCinvestigating
We are continuing to investigate this issue.
March 13, 2026 at 10:45 PM UTCidentified
Something’s not right, but we’re on the case.
March 13, 2026 at 10:49 PM UTCmonitoring
Everything looks good now, but we’re monitoring just in case.
March 13, 2026 at 10:51 PM UTCmonitoring
We are continuing to monitor for any further issues.
March 14, 2026 at 9:52 PM UTCresolved
All systems go!

What's going on

Started February 27, 2026 at 1:12 PM UTC 1d 1h

OutageCritical incident

Affected components

Desktop cloud syncAnalyticsOnline collaborationAccount managementLive PreziOnline presentingOnline creation & editing

February 27, 2026 at 1:12 PM UTCinvestigating
We’re investigating a potential problem.
February 27, 2026 at 1:15 PM UTCmonitoring
Everything looks good now, but we’re monitoring just in case.
February 28, 2026 at 2:44 PM UTCresolved
All systems go!

What's going on

Started February 25, 2026 at 1:41 PM UTC 19h 29m

IssuesMinor incident

Affected components

Desktop cloud syncAnalyticsOnline collaborationAccount managementLive PreziOnline presentingOnline creation & editing

February 25, 2026 at 1:41 PM UTCinvestigating
We’re investigating a potential problem.
February 25, 2026 at 2:02 PM UTCmonitoring
Everything looks good now, but we’re monitoring just in case.
February 26, 2026 at 9:10 AM UTCresolved
All systems go!

What's going on

Started November 28, 2025 at 2:17 PM UTC 20h 3m

IssuesMinor incident

Affected components

Desktop cloud syncAnalyticsOnline collaborationAccount managementLive PreziOnline presentingOnline creation & editing

November 28, 2025 at 2:17 PM UTCidentified
Something’s not right, but we’re on the case.
November 28, 2025 at 3:28 PM UTCmonitoring
Everything looks good now, but we’re monitoring just in case.
November 29, 2025 at 10:20 AM UTCresolved
All systems go!

What's going on

Started November 15, 2025 at 5:00 PM UTC 0m

Pending

November 17, 2025 at 8:35 AM UTCresolved
Everything looks good now, but we’re monitoring just in case.

What's going on

Started September 16, 2025 at 1:30 PM UTC 16h 56m

OutageMajor incident

Affected components

Desktop cloud syncAnalyticsOnline collaborationAccount managementLive PreziOnline presentingOnline creation & editing

September 16, 2025 at 1:30 PM UTCinvestigating
We’re investigating a potential problem.
September 16, 2025 at 2:45 PM UTCmonitoring
Everything looks good now, but we’re monitoring just in case.
September 17, 2025 at 6:26 AM UTCresolved
All systems go!

What's going on

Started June 10, 2025 at 2:03 PM UTC 18h 6m

IssuesMinor incident

Affected components

Desktop cloud syncAnalyticsOnline collaborationAccount managementLive PreziOnline presentingOnline creation & editing

June 10, 2025 at 2:03 PM UTCinvestigating
We’re investigating a potential problem.
June 10, 2025 at 3:43 PM UTCidentified
Something’s not right, but we’re on the case.
June 10, 2025 at 5:34 PM UTCmonitoring
Everything looks good now, but we’re monitoring just in case.
June 11, 2025 at 8:08 AM UTCresolved
All systems go!

What's going on

Started June 3, 2025 at 8:02 AM UTC 23h 29m

OutageCritical incident

Affected components

Desktop cloud syncAnalyticsOnline collaborationAccount managementLive PreziOnline presentingOnline creation & editing

June 3, 2025 at 8:02 AM UTCinvestigating
We’re investigating a potential problem.
June 3, 2025 at 8:19 AM UTCmonitoring
Everything looks good now, but we’re monitoring just in case.
June 4, 2025 at 7:31 AM UTCresolved
All systems go!

What's going on

Started April 22, 2025 at 3:07 PM UTC 16h 52m

Pending

Affected components

Desktop cloud syncAnalyticsOnline collaborationAccount managementLive PreziOnline presentingOnline creation & editing

April 22, 2025 at 3:07 PM UTCinvestigating
We’re investigating a potential problem.
April 22, 2025 at 6:40 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
April 23, 2025 at 7:59 AM UTCresolved
All systems go!

What's going on

Started March 10, 2025 at 4:10 PM UTC 22h 20m

Pending

March 10, 2025 at 4:10 PM UTCinvestigating
We’re investigating a potential problem.
March 10, 2025 at 4:31 PM UTCidentified
Something’s not right, but we’re on the case.
March 10, 2025 at 4:32 PM UTCmonitoring
Everything looks good now, but we’re monitoring just in case.
March 11, 2025 at 2:30 PM UTCresolved
This incident has been resolved.

What's going on

Started December 12, 2024 at 12:12 AM UTC 1d 2h

Pending

Affected components

Desktop cloud syncAnalyticsOnline collaborationAccount managementLive PreziOnline presentingOnline creation & editing

December 12, 2024 at 12:19 AM UTCinvestigating
We’re investigating a potential problem.
December 12, 2024 at 1:39 AM UTCmonitoring
Everything looks good now, but we’re monitoring just in case.
December 13, 2024 at 2:39 AM UTCresolved
All systems go!

What's going on

Started November 28, 2024 at 10:14 AM UTC 8h 24m

IssuesMinor incident

Affected components

Desktop cloud syncAnalyticsOnline collaborationAccount managementLive PreziOnline presentingOnline creation & editing

November 28, 2024 at 10:14 AM UTCinvestigating
We’re investigating a potential problem with account & payment-related actions
November 28, 2024 at 10:45 AM UTCmonitoring
Everything looks good now, but we’re monitoring just in case.
November 28, 2024 at 10:47 AM UTCmonitoring
We are continuing to monitor for any further issues.
November 28, 2024 at 6:38 PM UTCresolved
All systems go!

Possible errors with templates

Started November 19, 2024 at 12:55 PM UTC 2d 0h

OutageMajor incident

Affected components

Desktop cloud syncAnalyticsOnline collaborationAccount managementLive PreziOnline presentingOnline creation & editing

November 19, 2024 at 12:55 PM UTCinvestigating
We’re investigating a potential problem.
November 19, 2024 at 1:34 PM UTCidentified
Something’s not right, but we’re on the case.
November 19, 2024 at 7:24 PM UTCmonitoring
Everything looks good now, but we’re monitoring just in case.
November 19, 2024 at 8:46 PM UTCmonitoring
We are continuing to monitor for any further issues.
November 21, 2024 at 1:19 PM UTCresolved
All systems go!

What's going on

Started October 27, 2024 at 4:13 PM UTC 18h 13m

OutageMajor incident

Affected components

Desktop cloud syncAnalyticsOnline collaborationAccount managementLive PreziOnline presentingOnline creation & editing

October 27, 2024 at 4:13 PM UTCinvestigating
We’re investigating a potential problem.
October 27, 2024 at 4:34 PM UTCidentified
Something’s not right, but we’re on the case.
October 27, 2024 at 4:56 PM UTCmonitoring
Everything looks good now, but we’re monitoring just in case.
October 28, 2024 at 10:26 AM UTCresolved
All systems go!