Document Sending Issues
OutageCritical incident
Affected components
Email System
- identified
We are currently experiencing issues with the document send functionality. The issue has been identified and a fix in is progress.
52 recorded Proposify incidents since October 2016, with official updates, affected components, duration and resolution information.
We are currently experiencing issues with the document send functionality. The issue has been identified and a fix in is progress.
We are currently investigating an issue with the new. Proposify document list. Documents are taking a very long time to load or do not load at all.
WE have identified the issue and working on a fix
Issue has been resolved and we are monitoring
The incident has been resolved
We are currently monitoring the login issues with the application.
A fix has been identified and we are working on it
This incident has been resolved.
WE are currently investigating an platform wide outage.
The issue has been identified and a fix ha been deployed. We are monitoring the situation closely.
The incident has been resolved.
We're currently having infrastructure issues which may impact proposal previews under custom domains. We are working with our service provider for a prompt resolution.
This incident has been resolved.
We're currently having infrastructure issues which may impact some site functionality. We are working with our service provider for a prompt resolution.
We can confirm significant recovery from our provider although some customers could still experience delays or errors. We continue to monitor the situation toward full recovery
We have confirmation from our provider that the incident has been resolved.
We are currently investigating an issue with sending documents.
The issue has been identified and a fix is under way
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing slowed performance that is affecting the document editor and the preview experience. You may notice delays or errors when loading or editing documents. Our team is actively investigating the cause and working to restore normal performance as quickly as possible
The issue has been resolved and the services are back to normal.
This incident has been resolved.
We are currently investigating an issue where newly signed-up users are being redirected back to the signup page after choosing a template. This behavior is caused by an authorization middleware check that is not correctly validating access for new users. Our team has identified the source of the problem and is working on a fix. We will provide updates as soon as more information is available.
This incident has been resolved.
We are experiencing service degradation caused by our hosting provider. Users can encounter application latency. We are monitoring the situation and will keep regular updates.
This incident has been resolved.
We’re currently experiencing an outage affecting access to Proposify. The issue originates with our infrastructure provider, AWS, which is experiencing a broader service disruption. Our team is actively monitoring the situation and working to restore access as quickly as possible. We’ll provide updates as soon as we have more information or as services begin to recover.
We are continuing to monitor for any further issues.
We are seeing significant signs of recovery from our hosting provider. We continue to monitor and will continue to provide additional information.
Our hosting provider is reporting progress toward full resolution, and Proposify access is starting to return to normal. We’re continuing to monitor the situation and will update again once services are fully restored.
Proposify is back online and running normally. The issue stemmed from an outage from our hosting provider, which has now been resolved. We’ll continue to monitor to ensure everything remains stable.
The content library is not saving properly at the moment. We're working on a fix.
This incident should now be resolved. The Content Library functions have returned to normal operation.
[https://proposify2.atlassian.net/wiki/spaces/PD/pages/2814607361/2025-10-15\+-\+Content\+Library\+Failure](https://proposify2.atlassian.net/wiki/spaces/PD/pages/2814607361/2025-10-15+-+Content+Library+Failure)
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are seeing a elevated numbers of errors on the document preview pages. Our engineers are investigating the issue.
The issue has been identified. We are working on a fix.
A fix has been implemented, we are monitoring.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.