Prosperstack outage history

Frontend went down

Frontend recovered

We're currently experiencing degraded performance due to elevated database load. Some users may notice slower response times or intermittent errors while accessing parts of the platform. We're working to resolve it and will provide updates as soon as possible.

We've identified the issue and are working on a fix. As we apply it, there may be a short period of downtime. We expect to have everything back to normal shortly and will post an update once resolved.

Performance is returning to normal and most users should see things working as expected. We're continuing to monitor closely and finishing up the remaining work before we consider this fully resolved.

This incident is now resolved. Performance has returned to normal and all services are operating as expected. Thank you for your patience while we worked through this.

Webhooks went down

Webhooks recovered

ProsperStack is currently experiencing degraded performance with the dashboard and cancellation flows. We're investigating the issue and will provide updates as soon as possible.

Load times and stability have been improved. We will continue to monitor performance as we make further improvements.

ProsperStack experienced degraded performance and increased error rates this morning with the dashboard and cancellation flows. The issue has been resolved and we will continue to monitor system performance.

We're currently investigating an issue that is causing offers in cancellation flows to not display to canceling subscribers. We believe we've identified the root cause and should have a fix out shortly.

Offers are now displaying correctly in cancellation flows, however we are still investigating an issue with specific offers preventing subscribers from completing a cancellation flow.

The issue causing some cancel flow sessions to be blocked has been resolved.

A brief service outage affected ProsperStack, specifically impacting users attempting to proceed through the cancellation flow. During this incident, some users encountered a blank page instead of the expected cancellation process. Our team promptly identified and resolved the issue as soon as it was discovered. We sincerely apologize for this service disruption, and we are actively reviewing and improving our processes to prevent incidents like this happening again. Moving forward, we are implementing improved monitoring measures for this specific service, and relevant updates will be featured on this status page.

We're actively investigating the issue.

We've identified the root cause of the issue and the service is returning to normal.

ProsperStack is currently experiencing degraded performance with the dashboard and cancellation flows. We're investigating the issue and will provide updates as soon as possible. UPDATE: We've resolved the issue causing degraded performance for the ProsperStack dashboard and cancellation flows. The service is returning to normal, and we'll continue to monitor the situation.

We're currently experiencing an issue with our primary database that is affecting cancellation flows and the dashboard. We've identified the issue and expect a full recovery shortly.

We've identified and resolved the root cause of this issue. All services have returned to normal.