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    Proxyrack outage history

    50 recorded Proxyrack incidents since August 2019, with official updates, affected components, duration and resolution information.

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    USA Datacenter Proxies service issue

    Started May 26, 2026 at 5:47 AM UTC · 2h 10m

    IssuesMinor incident
    Affected components
    USA Rotating
    1. May 26, 2026 at 5:47 AM UTCinvestigating

      We are currently investigating the issue

    2. May 26, 2026 at 6:52 AM UTCmonitoring

      Performance is looking more stable

    3. May 26, 2026 at 7:57 AM UTCresolved

      This incident has been resolved.

    MegaProxy Rotating service issue

    Started May 26, 2026 at 5:47 AM UTC · 2h 9m

    Pending
    Affected components
    Unmetered Residential
    1. May 26, 2026 at 5:47 AM UTCinvestigating

      We are currently investigating the issue

    2. May 26, 2026 at 6:54 AM UTCmonitoring

      Performance is looking more stable

    3. May 26, 2026 at 7:56 AM UTCresolved

      This incident has been resolved.

    Mixed Datacenter Proxies service issue

    Started May 26, 2026 at 5:47 AM UTC · 2h 9m

    IssuesMinor incident
    Affected components
    Global Rotating
    1. May 26, 2026 at 5:47 AM UTCinvestigating

      We are currently investigating the issue

    2. May 26, 2026 at 6:52 AM UTCmonitoring

      Performance is looking more stable

    3. May 26, 2026 at 7:56 AM UTCresolved

      This incident has been resolved.

    Premium Residential Proxies service issue

    Started May 26, 2026 at 5:46 AM UTC · 2h 10m

    Pending
    Affected components
    Premium Residential
    1. May 26, 2026 at 6:05 AM UTCinvestigating

      We are currently investigating the issue

    2. May 26, 2026 at 6:58 AM UTCmonitoring

      Performance is looking more stable

    3. May 26, 2026 at 7:56 AM UTCresolved

      This incident has been resolved.

    Premium Residential Proxies service issue

    Started May 22, 2026 at 8:54 AM UTC · 3h 36m

    IssuesMinor incident
    Affected components
    Premium Residential
    1. May 22, 2026 at 8:54 AM UTCinvestigating

      We are currently investigating the issue

    2. May 22, 2026 at 10:00 AM UTCmonitoring

      Performance is looking more stable

    3. May 22, 2026 at 12:30 PM UTCresolved

      This incident has been resolved. Was a once off hiccup with the DNS.

    MegaProxy Rotating service issue

    Started May 14, 2026 at 2:52 PM UTC · 9h 41m

    OutageMajor incident
    Affected components
    Unmetered Residential
    1. May 14, 2026 at 2:52 PM UTCinvestigating

      We are currently investigating the issue

    2. May 14, 2026 at 3:53 PM UTCmonitoring

      Performance is looking more stable

    3. May 15, 2026 at 12:33 AM UTCresolved

      Datacenter has reported that the issues are resolved and they will continue monitoring.

    4. May 15, 2026 at 1:55 AM UTCpostmortem

      The issues over the past 48 hours were all related to our datacenter and unfortunately out of our control. This was their response: > `Ok we were able to track down the events, yesterday there was a power issue in the datacenter and this morning one of our fibers went down. We have turned on a new port with a new carrier inside that DC to avoid this ever happening again.` ‌ We will be looking at new options for redundancy to prevent this in the future.

    Premium Residential Proxies service issue

    Started May 14, 2026 at 7:20 AM UTC · 28m

    OutageCritical incident
    Affected components
    Premium Residential
    1. May 14, 2026 at 7:20 AM UTCinvestigating

      We are currently investigating the issue

    2. May 14, 2026 at 7:48 AM UTCresolved

      Resolving duplicate incident for this component.

    3. May 15, 2026 at 1:56 AM UTCpostmortem

      The issues over the past 48 hours were all related to our datacenter and unfortunately out of our control. This was their response: > `Ok we were able to track down the events, yesterday there was a power issue in the datacenter and this morning one of our fibers went down. We have turned on a new port with a new carrier inside that DC to avoid this ever happening again.` ‌ We will be looking at new options for redundancy to prevent this in the future.

    Network issue with datacenter

    Started May 14, 2026 at 3:23 AM UTC · 1h 54m

    OutageMajor incident
    Affected components
    Premium ResidentialUnmetered ResidentialUSA RotatingPrivate ResidentialGlobal RotatingStatic USA Proxies
    1. May 14, 2026 at 3:23 AM UTCinvestigating

      There appears to be an ongoing power / network issue with the datacenter we use - http://rackdog.com/ They are aware of this and are trying to fix it asap. We do apologise for this irregular downtime.

    2. May 14, 2026 at 4:20 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. May 14, 2026 at 5:17 AM UTCresolved

      Working as expected now.

    4. May 15, 2026 at 1:57 AM UTCpostmortem

      The issues over the past 48 hours were all related to our datacenter and unfortunately out of our control. This was their response: > `Ok we were able to track down the events, yesterday there was a power issue in the datacenter and this morning one of our fibers went down. We have turned on a new port with a new carrier inside that DC to avoid this ever happening again.` ‌ We will be looking at new options for redundancy to prevent this in the future.

    Test incident

    Started May 14, 2026 at 1:10 AM UTC · 1h 28m

    Pending
    Affected components
    Website
    1. May 14, 2026 at 1:10 AM UTCinvestigating

      We are currently investigating this issue.

    2. May 14, 2026 at 2:38 AM UTCresolved

      Test completed

    Connection issues with Premium Residential proxies

    Started November 19, 2024 at 1:55 PM UTC · 1h 16m

    OutageMajor incident
    Affected components
    Premium Residential
    1. November 19, 2024 at 1:55 PM UTCinvestigating

      We are currently investigating this issue.

    2. November 19, 2024 at 2:30 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. November 19, 2024 at 3:11 PM UTCresolved

      This incident has been resolved.

    Static USA Datacenter Downtime

    Started August 28, 2024 at 4:49 PM UTC · 0m

    Pending
    Affected components
    Static USA Proxies
    1. August 28, 2024 at 4:49 PM UTCresolved

      There were a few hours of downtime with Static USA Datacenter proxies today. This issue has already been resolved and our team is monitoring the service to make sure that the proxies continue to work as normal.

    Private & Premium performance issues

    Started April 27, 2022 at 10:04 AM UTC · 12h 8m

    Pending
    Affected components
    Premium ResidentialPrivate Residential
    1. April 27, 2022 at 10:04 AM UTCmonitoring

      There has been bursts of poor performance over the past few days and here is a quick update; One of the datacenters we use decided to suspend 30+ of our servers for almost no apparent reason and then re-enabled them once they realized they made a mistake. Then our orchestration software started to stack our processes on just a few servers instead of spreading it evenly. This all resulted in bursts of poor performance over the past few days. Everything is running much smoother now and we're continuing to monitor for any further disruptions. We really appreciate everyones support and will be utilizing multiple datacenters moving forward to prevent these kinds of disruptions in the future.

    2. April 27, 2022 at 10:12 PM UTCresolved

      This incident has been resolved.

    Unmetered Residential - Performance Issues

    Started March 17, 2022 at 2:22 AM UTC · 3h 8m

    IssuesMinor incident
    Affected components
    Unmetered Residential
    1. March 17, 2022 at 2:22 AM UTCinvestigating

      We are currently investigating this issue.

    2. March 17, 2022 at 5:30 AM UTCresolved

      This issue has been resolved.

    Unmetered Residential - Connection Issues

    Started March 4, 2022 at 6:12 AM UTC · 6h 2m

    OutageCritical incident
    Affected components
    Unmetered Residential
    1. March 4, 2022 at 6:12 AM UTCinvestigating

      We are currently investigating this issue. You may experience intermediate connection issues or not be able to connect to Unmetered Residential proxies.

    2. March 4, 2022 at 6:15 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. March 4, 2022 at 7:50 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. March 4, 2022 at 12:14 PM UTCresolved

      This incident has been resolved.

    Unmetered Residential - Connection Errors

    Started December 17, 2021 at 5:05 AM UTC · 2h 36m

    OutageMajor incident
    Affected components
    Unmetered Residential
    1. December 17, 2021 at 5:05 AM UTCinvestigating

      We are currently investigating this issue.

    2. December 17, 2021 at 7:41 AM UTCresolved

      This incident has been resolved.

    Premium Residential - Issue processing requests

    Started May 14, 2021 at 7:31 AM UTC · 2h 2m

    OutageCritical incident
    Affected components
    Premium Residential
    1. May 14, 2021 at 7:31 AM UTCinvestigating

      We are currently investigating this issue.

    2. May 14, 2021 at 7:43 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. May 14, 2021 at 7:46 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. May 14, 2021 at 9:33 AM UTCresolved

      This incident has been resolved.

    Megaproxy increased response time

    Started December 22, 2020 at 7:27 PM UTC · 2h 6m

    IssuesMinor incident
    Affected components
    Unmetered Residential
    1. December 22, 2020 at 7:27 PM UTCinvestigating

      We are currently investigating this issue.

    2. December 22, 2020 at 9:33 PM UTCresolved

      This incident has been resolved.

    USA Datacenter Proxies service issue

    Started September 27, 2020 at 3:06 AM UTC · 37m

    OutageCritical incident
    Affected components
    USA Rotating
    1. September 27, 2020 at 3:06 AM UTCinvestigating

      We are currently investigating the issue

    2. September 27, 2020 at 3:13 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results

    3. September 27, 2020 at 3:43 AM UTCresolved

      This incident has been resolved.

    Premium Residential Proxies service issue

    Started July 11, 2020 at 4:52 AM UTC · 2h 23m

    OutageCritical incident
    Affected components
    Premium Residential
    1. July 11, 2020 at 4:52 AM UTCinvestigating

      We are currently investigating the issue

    2. July 11, 2020 at 7:15 AM UTCresolved

      This incident has been resolved.

    Private Residential Proxies service issue

    Started July 8, 2020 at 9:50 AM UTC · 1h 19m

    OutageCritical incident
    Affected components
    Private Residential
    1. July 8, 2020 at 9:50 AM UTCinvestigating

      We are currently investigating the issue

    2. July 8, 2020 at 11:09 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. July 8, 2020 at 11:09 AM UTCresolved

      This incident has been resolved.