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    Replicon outage history

    54 recorded Replicon incidents since August 2023, with official updates, affected components, duration and resolution information.

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    Polaris Services – Performance Degradation

    Started September 3, 2026 at 10:38 AM UTC · 1h 19m

    IssuesMinor incident
    Affected components
    na12eu2eu3na5sb1na8na6sb2na3na10na4eu1ap1na9
    1. September 3, 2026 at 10:38 AM UTCinvestigating

      We have identified an issue affecting our Polaris services, which is impacting multiple application areas, including Timesheet, Time Off, Expense, and Scheduling. Our engineering teams are actively investigating the issue and will provide further updates as more information becomes available.

    2. September 3, 2026 at 10:55 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. September 3, 2026 at 11:36 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    4. September 3, 2026 at 11:45 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. September 3, 2026 at 11:57 AM UTCresolved

      This incident has been resolved.

    Intermittent Connectivity Issues

    Started July 24, 2026 at 10:48 AM UTC · 0m

    OutageMajor incident
    1. July 24, 2026 at 3:52 PM UTCresolved

      Between 4:48 AM and 5:09 AM MST (11:48–12:09 UTC) on July 24, 2026, users may have experienced connectivity issues when accessing our services, including login, with some requests returning HTTP 522 (Connection Timed Out). This was caused by an outage on our CDN provider's platform. Our provider identified and resolved the issue at 5:09 AM MST, and service was fully restored at that time.

    Integration platform degraded performance

    Started June 29, 2026 at 1:49 PM UTC · 14h 56m

    IssuesMinor incident
    Affected components
    Integrations
    1. June 29, 2026 at 1:49 PM UTCinvestigating

      We are currently investigating an issue impacting a subset of integrations hosted on our integration platform. Our engineering teams are actively working on identifying the root cause and resolving the issue as quickly as possible. We will provide updates as soon as we have more information.

    2. June 29, 2026 at 1:49 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. June 29, 2026 at 4:09 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. June 29, 2026 at 5:09 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    5. June 30, 2026 at 4:45 AM UTCresolved

      This incident has been resolved.

    Login Failures

    Started June 15, 2026 at 11:50 PM UTC · 2h 40m

    OutageMajor incident
    Affected components
    na12eu3
    1. June 15, 2026 at 11:50 PM UTCinvestigating

      We have noticed elevated errors impacting logins and access to our application for the tenants hosted on various swimlanes. Our Engineering teams are currently looking into the issue. We will post updates as soon as we have more information.

    2. June 16, 2026 at 12:06 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. June 16, 2026 at 12:58 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. June 16, 2026 at 2:30 AM UTCresolved

      This incident has been resolved.

    NA12 - Performance Degradation

    Started March 24, 2026 at 6:51 PM UTC · 3m

    IssuesMinor incident
    Affected components
    na12
    1. March 24, 2026 at 6:51 PM UTCinvestigating

      We are observing intermittent elevated error rates that may prevent users from viewing or updating their timesheets. Our engineering teams are actively investigating the issue and will provide further updates as more information becomes available

    2. March 24, 2026 at 6:52 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. March 24, 2026 at 6:54 PM UTCresolved

      This incident has been resolved.

    NA5 - Performance Degradation

    Started February 2, 2026 at 3:37 PM UTC · 1h 33m

    IssuesMinor incident
    Affected components
    na5
    1. February 2, 2026 at 3:37 PM UTCinvestigating

      We are experiencing login slowness and elevated error rates when navigating between pages. Our engineering teams are actively investigating the issue and will provide further updates as more information becomes available.

    2. February 2, 2026 at 4:07 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. February 2, 2026 at 4:53 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. February 2, 2026 at 5:10 PM UTCresolved

      This incident has been resolved.

    EU3 Performance Degradation

    Started January 19, 2026 at 8:52 AM UTC · 3h 55m

    IssuesMinor incident
    Affected components
    eu3
    1. January 19, 2026 at 8:52 AM UTCinvestigating

      We are investigating a performance issue that is causing slower-than-usual timesheet submissions. Our engineering teams are actively working to identify and address the cause. We will provide further updates as more information becomes available.

    2. January 19, 2026 at 9:23 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. January 19, 2026 at 10:24 AM UTCinvestigating

      We are observing slowness with logins and elevated error rates while navigating between pages. Our engineering teams are actively investigating the issue and will provide further updates as more information becomes available.

    4. January 19, 2026 at 10:46 AM UTCinvestigating

      Login performance and elevated error rates have returned to normal. However, some users may still experience slowness when submitting timesheets. Our engineering teams are actively working to identify and address the cause. We will provide further updates as more information becomes available.

    5. January 19, 2026 at 11:17 AM UTCmonitoring

      Login slowness and elevated error rates have recovered. Timesheet submission performance is showing improvement, and we are closely monitoring to ensure continued stability.

    6. January 19, 2026 at 12:12 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    7. January 19, 2026 at 12:48 PM UTCresolved

      This incident has been resolved.

    NA12 - Performance Degradation

    Started January 12, 2026 at 1:48 PM UTC · 11m

    IssuesMinor incident
    Affected components
    na12
    1. March 24, 2026 at 6:57 PM UTCinvestigating

      We are observing intermittent elevated error rates that may prevent users from viewing or updating their timesheets. Our engineering teams are actively investigating the issue and will provide further updates as more information becomes available

    2. March 24, 2026 at 7:00 PM UTCresolved

      This incident has been resolved.

    Login Failures - Multiple Swimlanes

    Started December 5, 2025 at 9:11 AM UTC · 1h 7m

    OutageCritical incident
    Affected components
    na12sb3eu2eu3na5sb1na8na6sb2Integrationsna3na10na4eu1ap1na9
    1. December 5, 2025 at 9:11 AM UTCinvestigating

      We are currently experiencing login failures. Our edge network provider is having an ongoing outage that is impacting our authentication services. We are working closely with the provider to mitigate the issue as soon as possible.

    2. December 5, 2025 at 9:18 AM UTCidentified

      The issue is identified by our edge network provider.

    3. December 5, 2025 at 9:22 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. December 5, 2025 at 10:18 AM UTCresolved

      This incident has been resolved.

    ADP SSO Login Failures

    Started November 20, 2025 at 2:43 PM UTC · 2h 52m

    OutageMajor incident
    Affected components
    na5na8na3na4
    1. November 20, 2025 at 2:43 PM UTCinvestigating

      We are experiencing elevated errors that are impacting logins through ADP SSO. At this time, we do not yet know whether the issue is with our vendor. Our engineering teams are actively investigating, and we will provide further updates as more information becomes available.

    2. November 20, 2025 at 3:22 PM UTCinvestigating

      We are working with our vendor and continuing to investigate the issue. Further updates will be shared as more information becomes available.

    3. November 20, 2025 at 3:32 PM UTCidentified

      ADP Support has confirmed an issue on their end, and their investigation is currently in progress. We will share further updates as they become available.

    4. November 20, 2025 at 4:47 PM UTCidentified

      We are still awaiting the next update from the ADP team. We will share more information as soon as it becomes available.

    5. November 20, 2025 at 5:17 PM UTCmonitoring

      We have received confirmation from the ADP team that the issue has been fixed. We are currently monitoring the results to ensure full stability

    6. November 20, 2025 at 5:35 PM UTCresolved

      This incident has been resolved.

    NA10 Elevated Errors

    Started November 18, 2025 at 12:29 PM UTC · 5h 19m

    OutageMajor incident
    Affected components
    na10
    1. November 18, 2025 at 12:29 PM UTCmonitoring

      NA10 environment experienced elevated errors affecting logins and application access between 11:30 AM and 12:10 PM UTC. The issue has now been resolved, and we are monitoring the system to ensure continued stability.

    2. November 18, 2025 at 1:22 PM UTCinvestigating

      We are currently experiencing elevated errors again, impacting logins and access to our application. Our engineering teams are actively investigating the issue.

    3. November 18, 2025 at 1:37 PM UTCinvestigating

      We are continuing to investigate this issue.

    4. November 18, 2025 at 2:10 PM UTCidentified

      This disruption appears to be related to the ongoing https://www.cloudflarestatus.com/. We are working closely to mitigate the impact and will provide updates as soon as more information becomes available.

    5. November 18, 2025 at 3:00 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. November 18, 2025 at 3:56 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    7. November 18, 2025 at 5:47 PM UTCresolved

      This incident has been resolved.

    Performance Degradation in NA4, NA6, and NA8 – Linked to AWS Outage

    Started October 20, 2025 at 10:37 AM UTC · 12h 21m

    IssuesMinor incident
    Affected components
    na8na6na10na4
    1. October 20, 2025 at 10:37 AM UTCmonitoring

      Earlier today, AWS experienced an outage in one of its US East regions, impacting multiple AWS services as well as other platforms hosted on AWS. As a result, our status page was also temporarily unavailable, preventing us from posting timely updates. Starting at 7:10 AM UTC, we observed an elevated level of errors affecting customers hosted on our NA4, NA6, and NA8 tenant environments. This issue was directly related to the AWS outage. We are actively working with the AWS Support team to monitor their recovery efforts and ensure full service stability. Further updates will be shared as more information becomes available.

    2. October 20, 2025 at 1:29 PM UTCmonitoring

      We are actively working with the AWS Support team to investigate and monitor their recovery efforts. Most services remain available, though some users may experience occasional disruptions. We are closely tracking progress to ensure full service stability and will share further updates as more information becomes available.

    3. October 20, 2025 at 3:57 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    4. October 20, 2025 at 6:41 PM UTCmonitoring

      We continue to work with the AWS Support team as recovery efforts progress in the affected region. Most services remain available, though some users may still experience intermittent performance issues. We are closely monitoring the situation and will share further updates as recovery continues.

    5. October 20, 2025 at 10:45 PM UTCmonitoring

      The system has now returned to normal operation. We are continuing to monitor for any further issues.

    6. October 20, 2025 at 10:58 PM UTCresolved

      This incident has been resolved.

    EU3 - Performance Degradation

    Started October 6, 2025 at 6:31 AM UTC · 10h 44m

    IssuesMinor incident
    Affected components
    eu3
    1. October 6, 2025 at 6:31 AM UTCinvestigating

      We are investigating a performance issue that is causing slower-than-usual logins and timesheet submissions. Our engineering teams are actively working on identifying the cause. We will provide further updates as soon as more information becomes available.

    2. October 6, 2025 at 7:09 AM UTCinvestigating

      Login performance has recovered. However, some users may still experience slowness when navigating between pages. We are also continuing to work on resolving the issue with slow timesheet submissions. Further updates will be shared as progress is made.

    3. October 6, 2025 at 7:32 AM UTCinvestigating

      We are currently investigating intermittent login failures. In parallel, our teams continue to work on resolving the ongoing issue with slow timesheet submissions. We will share further updates as they become available.

    4. October 6, 2025 at 8:32 AM UTCinvestigating

      We are continuing to investigate this issue.

    5. October 6, 2025 at 9:32 AM UTCinvestigating

      We are continuing to investigate this issue. Most services remain available, though some users may experience occasional disruptions. We are also continuing to work on resolving the issue with slow timesheet submissions. Further updates will be shared as they become available.

    6. October 6, 2025 at 10:54 AM UTCinvestigating

      Logins remain stable, though some users may still experience intermittent slowness when navigating between pages. The system is gradually recovering. In parallel, our teams continue to work on resolving the issue with slow timesheet submissions.

    7. October 6, 2025 at 12:29 PM UTCmonitoring

      The system is stable. We are currently working through backlogs related to background jobs and are closely monitoring progress. As these backlogs are cleared, timesheet submission performance is expected to improve and return to normal.

    8. October 6, 2025 at 2:59 PM UTCmonitoring

      Backlogs have been cleared, and timesheet submission performance is gradually improving. We expect the system to return to normal very soon.

    9. October 6, 2025 at 4:04 PM UTCmonitoring

      Backlogs have been cleared, and timesheet submission performance has improved. The system has returned to normal, and we are continuing to monitor for any further issues.

    10. October 6, 2025 at 5:15 PM UTCresolved

      This incident has been resolved.

    Integration platform degraded performance

    Started March 30, 2025 at 6:25 PM UTC · 5h 32m

    IssuesMinor incident
    Affected components
    Integrations
    1. March 30, 2025 at 6:25 PM UTCinvestigating

      We are currently investigating an issue impacting a subset of integrations hosted on our integration platform. Our engineering teams are actively working on identifying the root cause and resolving the issue as quickly as possible. We will provide updates as soon as we have more information. For any questions or further assistance, please reach out to [email protected].

    2. March 30, 2025 at 6:38 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. March 30, 2025 at 11:57 PM UTCresolved

      This incident has been resolved.

    Integration platform degraded performance

    Started March 22, 2025 at 7:04 PM UTC · 20h 19m

    IssuesMinor incident
    Affected components
    Integrations
    1. March 22, 2025 at 7:04 PM UTCinvestigating

      We are currently investigating an issue impacting a subset of integrations hosted on our integration platform. Our engineering teams are actively working on identifying the root cause and resolving the issue as quickly as possible. We will provide updates as soon as we have more information.

    2. March 22, 2025 at 7:47 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. March 22, 2025 at 8:40 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. March 23, 2025 at 3:23 PM UTCresolved

      This incident has been resolved.

    Integration platform degraded performance

    Started March 15, 2025 at 2:41 PM UTC · 2h 16m

    IssuesMinor incident
    Affected components
    Integrations
    1. March 15, 2025 at 2:41 PM UTCinvestigating

      We are currently investigating an issue impacting a subset of integrations hosted on our integration platform. Our engineering teams are actively working on identifying the root cause and resolving the issue as quickly as possible. We will provide updates as soon as we have more information. For any questions or further assistance, please reach out to [email protected].

    2. March 15, 2025 at 3:51 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. March 15, 2025 at 4:05 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. March 15, 2025 at 4:57 PM UTCresolved

      This incident has been resolved.

    Elevated Errors

    Started March 3, 2025 at 3:25 PM UTC · 2h 40m

    IssuesMinor incident
    Affected components
    na5na8na6na3na4na9
    1. March 3, 2025 at 3:25 PM UTCinvestigating

      We are currently investigating elevated error rates affecting access to our application. Our Engineering teams are actively working on the issue, and we will provide updates as soon as more information becomes available.

    2. March 3, 2025 at 3:52 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. March 3, 2025 at 5:17 PM UTCidentified

      We are continuing to work on a fix for this issue.

    4. March 3, 2025 at 5:42 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. March 3, 2025 at 6:05 PM UTCresolved

      This incident has been resolved.

    NA4 - Timesheet page project search functionality degraded performance

    Started February 7, 2025 at 8:04 AM UTC · 2h 12m

    IssuesMinor incident
    Affected components
    na4
    1. February 7, 2025 at 8:04 AM UTCinvestigating

      We are currently investigating this issue.

    2. February 7, 2025 at 10:00 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. February 7, 2025 at 10:06 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. February 7, 2025 at 10:16 AM UTCresolved

      This incident has been resolved.

    EU3 - Login Failures

    Started January 24, 2025 at 11:06 AM UTC · 9h 44m

    OutageCritical incident
    Affected components
    eu3
    1. January 24, 2025 at 11:06 AM UTCinvestigating

      We are aware of elevated errors impacting login and access to our application. Our Engineering teams are actively investigating the issue and are working to resolve it as quickly as possible. We will provide updates as more information becomes available.

    2. January 24, 2025 at 11:24 AM UTCidentified

      The root cause has been identified and working on a resolution to resolve this issue at the earliest.

    3. January 24, 2025 at 2:39 PM UTCidentified

      We are continuing to work on a fix for this issue.

    4. January 24, 2025 at 8:50 PM UTCresolved

      This incident has been resolved.

    EU1 - Performance Degradation while processing backend work

    Started January 23, 2025 at 2:49 PM UTC · 5h 2m

    IssuesMinor incident
    Affected components
    eu1
    1. January 23, 2025 at 2:49 PM UTCidentified

      We have identified a performance degradation issue impacting backend processes, which has affected the accuracy of pre-calculated data displayed on certain list pages and reports. The root cause of this issue has been identified, and we are actively working on a resolution to address it at the earliest.

    2. January 23, 2025 at 3:16 PM UTCidentified

      We are continuing to work on a fix for this issue.

    3. January 23, 2025 at 3:51 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. January 23, 2025 at 5:06 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    5. January 23, 2025 at 7:51 PM UTCresolved

      This incident has been resolved.