Rescuetime outage history

We are currently investigating this issue.

Now recovering with no data loss. It may take up to an hour for data to be updated.

This incident has been resolved.

We are currently experiencing degraded log processing. Our team is actively working to resolve the issue and has begun migrating affected logs. One system remains unresponsive, and processing may still be delayed. Please rest assured that no data will be lost. We will provide updates as the situation progresses.

We are continuing to investigate this issue.

We're back online. 🎉 Here's a quick summary of what happened and what to expect: **What happened:** Our data processing pipeline experienced a technical failure, and parts of our system lost sync with each other, causing a full outage starting around 7 PM. **Where things stand now:** - ✅ Systems are back up and processing data normally - ⏳ Your data will fully catch up over the next few hours - 🔍 A small number of files were caught in the middle of the failure and may be delayed or, in rare cases, unrecoverable — we'll know more tomorrow **What we're doing next:** Our team will work on recovering any affected files and auditing our data pipeline to ensure nothing is missing from your historical records. We'll share another update once that work is complete. We're sorry for the disruption. Thank you for your patience — we know your time data matters, and we take that seriously. The RescueTime Team

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating the issue.Data will not be lost during this time.Thank you for your patience.

This has quickly been resolved. If you see any delays they will appear shortly. Thanks for your patience.

We are currently investigating this issue.

We are continuing to investigate this issue.

The site is backup and running. We apologize for any inconvenience.

We are currently investigating this issue.

This incident has been resolved. Failure in background processing services caused starvation of resources for the user experience. Your time data will not be lost and will catch up processing over the next several hours

Currently our sign-up page is down, it's a Google service failure and we are working on a fix. Thank you for your patience.

This incident has been resolved.

Repair is being applied and service should be expected to be restored in 10 minutes.

The issue has been identified and a fix is being implemented.

Service is restored.

Disruption in user data log processing. Side effect: user time spent not reported on the site. No data loss.

We will be performing scheduled maintenance and all RescueTime resources will be unavailable for approximately the next hour.

This incident has been resolved.

RescueTime servers are currently down, this has caused a back up in activity tracking. Our developers are aware and working on resolving the issue.

Developers have identified the issue and are working on a fix. Users activities have started to appear, we will post an update when the issue has been resolved.

This issue has been resolved. We apologize for the inconvenience.

We are currently working to resolve an issue preventing use of the RescueTime website. We will have all services back as soon as possible.

The unexpected server issue has been resolved. We apologize for any inconvenience.

We are experiencing a slowdown in the processing of user data. Website reports may be incomplete until the issue is resolved. No data will be lost.

This incident has been resolved. If you do still see missing data, it should be caught up very shortly.

We are currently working urgently to fix a hardware issue that is causing server errors on page loads of the RescueTime website. We will have all services back as soon as possible.

We are continuing to investigate this issue.

This incident has been resolved.

We have received report that new account creation is temporarily unavailable. We are working on correcting the issue and will continue to keep you updated. We apologize for the inconvenience.

This incident has been resolved. Thank you for your patience.

We are aware that the display of offline time data is not currently working on RescueTime website reports. No data will be lost, including data entered today. We are working on the display problem to have it resolved as soon as possible. We apologize for the inconvenience.

The display of offline time data has been resolved. Thank you for your patience.

Due to some problems with log processing, users may see incorrect logging of activities for today. We are working to resolve this issue as soon as possible and will post updates of our progress here.

The data logging issue has been resolved and users should now see regular reporting. We apologize for the inconvenience.

We are aware that users are unable to access RescueTime.com and/or the system is running slow. Our developers are currently investing this issue and we will continue to update as we learn more. Rest assured your data is still tracking.

We are continuing to investigate this issue.

Thank you for your patience. This has been resolved. If you are still experiences issues please send a message to [email protected].

System will be down for upgrades.

Currently, we are having a problem with our billing provider and it could influence the billing page, and prevents processing upgrades and payments at this time. This billing issue has also caused some of our users to receive a server error on their account. Our developers are currently investigating they believe they have identified the issue and are working on a fix. We don’t have an estimated timeline just yet, but we will keep you updated.

Thank- you for your patience! A fix has been implemented and we re-enabling on a rolling basis, we are currently monitoring the results.

Despite our efforts, we are still having unresolved issues with our billing, for now, our billing page is disabled, and this will possibly prevent processing upgrades and payments at this time.

Quick update! We are still working hard to resolve these issues. We are temporarily not accepting new premium signups. We apologize for the inconvenience. As we are continuing our investigation our emails are currently paused, so if you have not received expected emails from the site, know we are aware and are working towards a resolution. We appreciate your patience as our developers working to get systems running 100%.

Due to situations outside of our control, users will not be receiving a weekly email report this week. We do understand and apologize for the inconvenience. Even though the weekly email report will not be automatically sent this week, rest assure once things are up and running you will be able to export a report from your account manually. Thank you for your continued patience as we work towards a solution. We will continue to keep you updated.

We're happy to report we are accepting premium subscriptions again! If you had trouble subscribing or upgrading that has now been resolved. Emails are also back on track. Users will start receiving weekly report emails shortly. We will continue to monitor things for the next 24 hours before marking the issue resolved. If you run into any issues during that time please reach out to [email protected] so we can investigate. Thank you for your continued patience and support while we resolved these issues.

We're happy to report this issue has been resolved. Thank you for your patience as our developers worked diligently to get this resolved. Even though we don't anticipate it, please let us know if you experience any issues.

We just wanted to let you know we are aware of the logging issues with the system. We have identified the issue and are working to get it resolved. We will let you know when we have an update.

Thank you for your patience. This issue has been resolved. If you find you are still having issues please contact [email protected].