Is Retention Science down?

No — Retention Science is operational.

Where does Uptimus get the official Retention Science status?

Uptimus reads the official Retention Science status source and normalizes its incidents, maintenance windows and component states. The links below let you verify the provider information directly. Retention Science Status Page: https://status.retentionscience.com Retention Science Home Page: https://www.retentionscience.com

Retention Science says it is up, but I am having issues. What could be wrong?

The official page may not yet reflect a new incident, the problem may affect only a small group of accounts or one region, or it may be local to your device, network, software or ISP. Check the affected components and community reports above, test another connection or device, and contact Retention Science support if the problem continues.

How can I check whether Retention Science is having issues?

Compare the normalized status and recent incidents on this page with the official provider source. Uptimus keeps official component changes, maintenance, community reports and recent incident details together so you can distinguish a broad outage from a local problem.

How to get notified about Retention Science outages?

Add Retention Science to your Uptimus workspace, then choose the event types and delivery channels you want to use. Depending on your plan and configuration, alerts can be sent by email, push, webhook or configured integrations for major outages, smaller issues, maintenance and recovery. If Retention Science exposes components, you can monitor all of them or restrict official alerts to the products your team uses.

Retention Science Status, Incidents and Uptime

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About Retention Science monitoring on Uptimus

Uptimus monitors Retention Science through its official status source and normalizes published incidents, maintenance windows and component health into one consistent service status.

This page currently includes 13 monitored components, 44 indexed incidents, 6 maintenance windows and 1 days of known history.

Uptimus is an independent monitoring service and is not affiliated with Retention Science. A healthy status does not guarantee that every user, device or region is unaffected.

Outage notifications

Get notified when Retention Science or one of its monitored components reports a major outage or another critical service disruption. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations. The available history contains 44 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Shopify Imports - Service Stopped”.

Issues notifications

Get notified about degraded performance, partial impact and smaller incidents that do not represent a complete outage. Uptimus currently tracks 13 Retention Science components: Cortex Application (Main Dashboard), Users API, Smart Blast / Promo Blast Sends API, Transactional Sends API. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Maintenance notifications

Receive alerts when Retention Science publishes planned, scheduled or active maintenance affecting the service. Uptimus has indexed 6 maintenance windows from the available Retention Science history. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Recovery notifications

Know when Retention Science or an affected component returns to healthy operation after an issue or outage. The current page contains 1 days of known status history, while resolved events remain available for later review. Alerts can be routed through the notification channels enabled for your workspace, including email, push and configured integrations.

Status messages

Uptimus stores the incident headline published by Retention Science and presents it with the normalized service status. The available history contains 44 indexed incidents, giving each alert context beyond the current status. A recent indexed incident was “Shopify Imports - Service Stopped”.

Status details

Incident and maintenance updates are preserved so you can follow investigations, mitigations and recovery progress. A recent official update preserved by Uptimus reads: “This incident has been resolved.”.

Component status filtering

Choose all components or only the Retention Science products you use. Official alerts then respect that component selection. Uptimus currently tracks 13 Retention Science components: Cortex Application (Main Dashboard), Users API, Smart Blast / Promo Blast Sends API, Transactional Sends API. Filtering changes which official alerts are delivered; it does not remove the provider's events from the public history.

Retention Science Status

Recent outage reports

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Service uptime history

Retention Science: Recent outages and issues

Retention Science outage map

See where reports are coming from

Retention Science tracked components

About Retention Science monitoring on Uptimus

Frequently Asked Questions

Get notified when Retention Science changes status