53 recorded Rfpio incidents since February 2024, with official updates, affected components, duration and resolution information.
We are currently investigating an issue where some of the customers were unable to use AI features.
We have identified the cause of the issue, and the team is working on a fix.
The team has implemented the fix, and we are closely monitoring the stability of the services.
AI services have been restored and are now functioning normally.
We are currently investigating an issue affecting the import service.
We have identified the cause of the issue, and the team is working on a fix.
The team has implemented the fix and is now monitoring the service stability.
Import services are now operating normally, and the issue has been resolved.
We are currently experiencing an outage affecting the Trust Center product.
Our team has identified the underlying issue and is actively working to restore service as quickly as possible.
Our team has implemented the fix, and we are closely monitoring the stability of the services.
Trust Center product is fully operational.
We are aware of an ongoing Microsoft Azure infrastructure incident affecting multiple services in the West US 2 region. Customers may experience increased latency, intermittent connectivity, request timeouts, or service accessibility issues for workloads that depend on Azure resources hosted in this region. Current Status Microsoft has reported a power-related event impacting infrastructure within the West US 2 region. The incident is affecting several Azure services, including compute, storage, networking, monitoring, and database services. At this time, we are closely monitoring updates from Microsoft regarding the incident and its resolution. Microsoft is actively working to restore affected infrastructure components and services. Additional Information Customers can track the latest updates directly from Microsoft Azure Status: https://azure.status.microsoft/en-gb/status
All services have been confirmed to be operating normally.
We are currently investigating an issue affecting GCP Pod1 infrastructure, which has resulted in authentication problems for a subset of customers.
We have identified the cause of the issue on GCP Pod1, and the team is working on a fix.
The team has implemented the fix and is now monitoring the environment’s stability.
All services on GCP Pod1 have been confirmed to be operating normally.
We are currently investigating an issue affecting customers in the GCP cluster, which is causing a service outage.
We are currently investigating a major outage affecting customers in GCP POD1. The impacted service is failing health checks and cannot be reached from the database.
The issue was identified as a database scaling issue, which caused connectivity failures. The team is closely monitoring the services.
The issue has been resolved, and the service is now functioning normally. No new health check failures have been detected.
Azure OpenAI services are currently experiencing issues in the US East regions. Customers using AI-powered features may see intermittent HTTP 5XX errors and higher latency, which can lead to 408 timeouts in these regions.
The Azure team has detected this issue through their monitoring and is currently working on a fix.
The Azure OpenAI service degradation has been resolved, and all AI-powered features are now fully operational following confirmed stability from Microsoft.
We are currently investigating an issue where some of the customers were unable to use translation services.
We have identified the cause of the issue, and the team is working on a fix.
The team has implemented the fix, and we are closely monitoring the stability of the services.
Translation services are confirmed to be functioning normally.
We are currently investigating an issue affecting service availability for a Panasonic customer in the US West region.
We have identified the cause of the service disruptions, and the team is working on a fix.
The team has applied the fix, and we are closely monitoring the stability of the environment.
The issue has been fully resolved. All services have been confirmed as stable, and performance has returned to normal level.
We are investigating reports of intermittent latency and partial service degradation. Users may experience slower response time.
We have identified the issue, and the team is currently working on a fix.
The team has applied the fix, and we are closely monitoring the stability of the environment.
All services have been fully restored and are now operating normally.
We are currently investigating search service instability within the Oracle Environment
The root cause has been identified, and the team is working on a fix.
We are monitoring system performance and data consistency to ensure the environment remains stable.
The issue is now fully resolved, and the search service is functioning normally.
We are currently investigating an issue impacting service availability on EU Pod1, which has resulted in site downtime for customers.
We have identified the cause of the service disruptions on EU Pod1, and the team is working on a fix.
The team has applied the fix, and we are closely monitoring the stability of the environment.
All services on EU Pod1 have been confirmed to be operating normally.
Azure OpenAI services are currently experiencing issues across multiple regions. Customers using AI-powered features may encounter service disruptions or reduced performance.
We are actively monitoring the situation and will provide regular updates as soon as we receive additional information from Microsoft Azure.
We are actively monitoring the Azure status page, and the service has not yet recovered. We will provide updates on the progress.
The Azure OpenAI service degradation has been resolved, and all AI-powered features are now fully operational following confirmed stability from Microsoft.
We are currently investigating an issue impacting service availability on EU Pod1, which has resulted in site downtime for customers.
We have identified the cause of the service disruptions on EU Pod1, and the team is working on a fix.
The team has applied the fix and resolved the issue. All services on EU Pod1 have been confirmed to be operating normally.
We are currently investigating an issue affecting service availability on Azure Pod, which has led to site unavailability for a subset of customers.
Azure has posted the following to their public Status Page: https://azure.status.microsoft/en-us/status Ongoing Service Degradation in West US region Starting at 08:00 UTC, we became aware of an issue affecting multiple services for a subset of customers in the West US region.Our engineering teams are actively investigating and working to mitigate the service disruption impacting the region.We will provide more information as soon as it becomes available.
All services in the impacted Azure West US region have recovered. We will continue to monitor and provide updates.
The incident has been resolved.
We are currently investigating an issue affecting service availability on Pod1, which has led to site unavailability for a subset of customers.
We have identified the cause of the service disruptions on Pod1, and the team is working on a fix.
The team has applied the fix and resolved the issue. All services on Pod1 have been confirmed to be operating normally.
We are currently investigating an issue that is causing intermittent failures for users of the Azure pod login service.
The team has identified the issue and is currently working on a fix.
The team has applied the fix and resolved the issue. The authentication service is now functioning normally, and no new health check failures have been detected.
We are currently investigating an issue where POD3 is unable to establish a connection to the Database
The affected service reporting failed health checks and is unreachable from the database.
The replica node has been restored.POD 3 is now able to connect to the database, and services are functioning as expected.
The issue has been resolved, and the service is now functioning normally. No new health check failures have been detected.
We are currently facing an outage in AWS East-1 (North Virginia) region, AWS has reported a service disruption in the region, impacting multiple services. Customers in this region might face degraded performance, increased latency.
AWS is currently investigating increased error rates and latencies affecting multiple services. AWS is working on a fix.
AWS has implemented initial mitigations and is closely monitoring the impacted services in the US-EAST-1 region.
All impacted AWS services had fully recovered, and operations returned to normal across the US-EAST-1 region. Our internal workloads and monitoring confirm stable and healthy service performance across all integrated AWS environments.
We are currently investigating an issue impacting the customers in AWS POD1 . The service is experiencing outage for customers.
We are currently investigating a major outage impacting customers in AWS POD1. The affected service reporting failed health checks and is unreachable from the database.
The issue was identified as a database scaling issue, which caused connectivity failures. The team is closely monitoring the services.
The issue has been resolved, and the service is now functioning normally. No new health check failures have been detected.