Robin outage history and incident timeline

Dashboard loading issue

Started July 14, 2026 at 1:12 PM UTC 2h 51m

OutageMajor incident

Affected components

APIAdd-inDashboardMobile

July 14, 2026 at 1:12 PM UTCinvestigating
We are currently investigating an issue with the Robin Dashboard not loading.
July 14, 2026 at 2:38 PM UTCinvestigating
We are continuing to investigate this issue.
July 14, 2026 at 3:15 PM UTCidentified
The issue has been identified and a fix is being implemented.
July 14, 2026 at 3:34 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
July 14, 2026 at 4:03 PM UTCresolved
This incident has been resolved.

Robin dashboard and map loading issues

Started June 12, 2026 at 1:39 AM UTC 1h 7m

IssuesMinor incident

Affected components

DashboardMobile

June 12, 2026 at 1:39 AM UTCinvestigating
We are currently investigating an issue with the Robin dashboard
June 12, 2026 at 1:46 AM UTCinvestigating
We are continuing to investigate this issue.
June 12, 2026 at 2:13 AM UTCmonitoring
A fix has been implemented for the Robin dashboard and we are continuing to monitor the platform.
June 12, 2026 at 2:46 AM UTCresolved
This incident has been resolved.

Dashboard Loading Issue

Started June 1, 2026 at 8:23 PM UTC 38m

OutageMajor incident

Affected components

APIAdd-inDashboardRoom DisplaysStatus BoardsMobile

June 1, 2026 at 8:23 PM UTCinvestigating
We are currently investigating an issue with loading the Robin Platform
June 1, 2026 at 8:48 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
June 1, 2026 at 9:01 PM UTCresolved
We've pushed out a fix for the dashboard issue and the platform is working as expected.

Dashboard Login Failures

Started March 17, 2026 at 1:30 PM UTC 2h 58m

OutageMajor incident

Affected components

Dashboard

March 17, 2026 at 1:30 PM UTCinvestigating
We are currently investigating this issue.
March 17, 2026 at 3:14 PM UTCidentified
The issue has been identified and a fix is being implemented.
March 17, 2026 at 3:30 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
March 17, 2026 at 3:30 PM UTCmonitoring
We are continuing to monitor for any further issues.
March 17, 2026 at 4:28 PM UTCresolved
This incident has been resolved.

Dashboard login issue

Started March 12, 2026 at 9:07 PM UTC 1h 30m

OutageMajor incident

Affected components

Dashboard

March 12, 2026 at 9:07 PM UTCinvestigating
We are currently investigating this issue.
March 12, 2026 at 9:14 PM UTCidentified
The issue has been identified and a fix is being implemented.
March 12, 2026 at 10:24 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
March 12, 2026 at 10:24 PM UTCmonitoring
We are continuing to monitor for any further issues.
March 12, 2026 at 10:37 PM UTCresolved
This incident has been resolved.

Dashboard login issue

Started March 10, 2026 at 12:09 AM UTC 3h 7m

OutageMajor incident

Affected components

Dashboard

March 10, 2026 at 12:10 AM UTCinvestigating
We are currently investigating an issue preventing logging into the Robin dashboard.
March 10, 2026 at 1:52 AM UTCidentified
The issue has been identified and a fix is being implemented.
March 10, 2026 at 2:56 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
March 10, 2026 at 2:56 AM UTCmonitoring
We are continuing to monitor for any further issues.
March 10, 2026 at 3:16 AM UTCresolved
This incident has been resolved.

Slow loading in US Data Center

Started March 3, 2026 at 2:18 PM UTC 2h 20m

IssuesMinor incident

Affected components

APIAdd-inDashboardStatus BoardsMobile

March 3, 2026 at 2:18 PM UTCinvestigating
We are currently investigating this issue.
March 3, 2026 at 2:38 PM UTCidentified
The issue has been identified and a fix is being implemented.
March 3, 2026 at 2:52 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
March 3, 2026 at 4:39 PM UTCresolved
This incident has been resolved.

Unable to book desks

Started February 26, 2026 at 9:18 PM UTC 1h 4m

OutageMajor incident

Affected components

Dashboard

February 26, 2026 at 9:18 PM UTCinvestigating
There is currently an issue preventing desk booking. We are investigating the isssue.
February 26, 2026 at 10:10 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
February 26, 2026 at 10:22 PM UTCresolved
This incident has been resolved.

SAML Login Issue

Started February 19, 2026 at 1:56 PM UTC 25m

OutageMajor incident

Affected components

Dashboard

February 19, 2026 at 1:56 PM UTCinvestigating
We are currently investigating an issue related to SAML login which may impact logging into the Robin Platform.
February 19, 2026 at 2:04 PM UTCidentified
The issue has been identified and a fix is being implemented.
February 19, 2026 at 2:11 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
February 19, 2026 at 2:20 PM UTCresolved
This incident has been resolved.

Elevated error rate and loading issues

Started August 27, 2025 at 9:25 AM UTC 6h 36m

OutageMajor incident

Affected components

APIAdd-inDashboardMobile

August 27, 2025 at 9:25 AM UTCinvestigating
We're investigating elevated error rates and loading issues across the platform.
August 27, 2025 at 9:29 AM UTCidentified
The issue has been identified and a fix is being implemented.
August 27, 2025 at 9:57 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
August 27, 2025 at 12:47 PM UTCmonitoring
We are experiencing extremely high traffic load and are continuing to implement additional measures to address it.
August 27, 2025 at 2:48 PM UTCmonitoring
We have mitigated the high traffic and applications are working as expected again. We will continue to monitor closely.
August 27, 2025 at 4:01 PM UTCresolved
This incident has been resolved.

Increased Error Rates

Started August 21, 2025 at 5:51 PM UTC 2h 44m

OutageMajor incident

Affected components

DashboardMobile

August 21, 2025 at 5:51 PM UTCinvestigating
We are currently investigating this issue.
August 21, 2025 at 6:56 PM UTCidentified
We have identified ongoing networking issues with third party providers including CloudFlare and AWS and are attempting to work around them.
August 21, 2025 at 8:03 PM UTCmonitoring
We have applied internal fixes to work around the provider issues and have restored service and will continue monitoring.
August 21, 2025 at 8:34 PM UTCresolved
This incident has been resolved.

Increased API Latency

Started June 18, 2025 at 2:29 PM UTC 2d 0h

IssuesMinor incident

Affected components

Add-inDashboardMobile

June 18, 2025 at 2:29 PM UTCinvestigating
We are currently investigating this issue.
June 18, 2025 at 2:50 PM UTCidentified
The issue has been identified and a fix is being implemented.
June 18, 2025 at 3:04 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
June 20, 2025 at 3:06 PM UTCresolved
This incident has been resolved.

API latency in EU region

Started June 17, 2025 at 9:45 AM UTC 7h 30m

IssuesMinor incident

Affected components

APIDashboardMobile

June 17, 2025 at 9:45 AM UTCinvestigating
We're investigating increased API latency in Robin's EU region.
June 17, 2025 at 9:56 AM UTCidentified
The issue has been identified and a fix is being implemented.
June 17, 2025 at 10:15 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
June 17, 2025 at 5:15 PM UTCresolved
This incident has been resolved.

Increased API Latency

Started June 12, 2025 at 6:10 PM UTC 1h 6m

Pending

Affected components

DashboardMobile

June 12, 2025 at 6:10 PM UTCinvestigating
We are currently investigating this issue.
June 12, 2025 at 6:46 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
June 12, 2025 at 7:16 PM UTCresolved
This incident has been resolved.

Dashboard and mobile degraded performance

Started May 27, 2025 at 12:06 AM UTC 1h 1m

Pending

Affected components

DashboardMobile

May 27, 2025 at 12:06 AM UTCinvestigating
We are currently investigating this issue.
May 27, 2025 at 12:52 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
May 27, 2025 at 1:07 AM UTCresolved
This incident has been resolved.

Dashboard and mobile degraded performance

Started April 29, 2025 at 3:22 PM UTC 6h 11m

IssuesMinor incident

Affected components

DashboardMobile

April 29, 2025 at 3:22 PM UTCinvestigating
We are currently investigating this issue.
April 29, 2025 at 3:58 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
April 29, 2025 at 9:33 PM UTCresolved
This incident has been resolved.

Dashboard and mobile applications intermittent

Started April 16, 2025 at 1:17 PM UTC 1h 3m

Pending

Affected components

DashboardMobile

April 16, 2025 at 1:17 PM UTCinvestigating
We are currently investigating this issue.
April 16, 2025 at 1:42 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
April 16, 2025 at 2:20 PM UTCresolved
This incident has been resolved.

Robin dashboard and mobile intermittently available

Started April 1, 2025 at 9:51 PM UTC 1h 27m

Pending

Affected components

DashboardMobile

April 1, 2025 at 9:51 PM UTCinvestigating
We are currently investigating this issue.
April 1, 2025 at 10:10 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
April 1, 2025 at 11:18 PM UTCresolved
This incident has been resolved.

Dashboard and mobile slow to load

Started February 10, 2025 at 2:32 PM UTC 3h 20m

Pending

Affected components

DashboardMobile

February 10, 2025 at 2:32 PM UTCinvestigating
We are currently investigating this issue.
February 10, 2025 at 2:47 PM UTCidentified
The issue has been identified and a fix is being implemented.
February 10, 2025 at 3:43 PM UTCidentified
We are continuing to work on a fix for this issue.
February 10, 2025 at 5:52 PM UTCresolved
This incident has been resolved.

Dashboard/Mobile intermittent

Started January 30, 2025 at 2:22 PM UTC 3h 11m

Pending

Affected components

DashboardMobile

January 30, 2025 at 2:22 PM UTCidentified
The issue has been identified and a fix is being implemented.
January 30, 2025 at 2:51 PM UTCidentified
We are continuing to work on a fix for this issue.
January 30, 2025 at 2:54 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
January 30, 2025 at 5:33 PM UTCresolved
This incident has been resolved.