45 recorded Rollbar incidents since December 2024, with official updates, affected components, duration and resolution information.
Status: Complete this has now been completed, sorry for the interruption this might have caused. Affected components Source map processing pipeline (Operational) API Tier (api.rollbar.com) (Operational) Proguard processing pipeline (Operational) Homepage (rollbar.com) (Operational) Core Processing Pipeline (Operational) Web Application (app.rollbar.com) (Operational) iOS Symbolication processing pipeline (Operational)
Status: Resolved Backlog drained, all processing nominal Affected components Core Processing Pipeline (Operational) iOS Symbolication processing pipeline (Operational) Source map processing pipeline (Operational) Proguard processing pipeline (Operational)
Status: Resolved We believe everything is now back to normal , sorry for the inconvenience caused. Affected components Web Application (app.rollbar.com) (Operational) rollbar.min.js (Operational) SCIM and SSO (Operational) Source map processing pipeline (Operational) API Tier (api.rollbar.com) (Operational) Homepage (rollbar.com) (Operational) Core Processing Pipeline (Operational) Rollbar Docs (Operational) iOS Symbolication processing pipeline (Operational) Mailgun Outbound Delivery (Operational) Mailgun SMTP (Operational) Proguard processing pipeline (Operational)
Status: Complete This has now been completed, we apologize for any inconvenience caused by this necessary work. Affected components Web Application (app.rollbar.com) (Operational) iOS Symbolication processing pipeline (Operational) Source map processing pipeline (Operational) API Tier (api.rollbar.com) (Operational) Proguard processing pipeline (Operational) Homepage (rollbar.com) (Operational) Core Processing Pipeline (Operational)
Status: Complete The work has been completed sorry for any inconvenience. Affected components Core Processing Pipeline (Operational) iOS Symbolication processing pipeline (Operational) Source map processing pipeline (Operational) API Tier (api.rollbar.com) (Operational) Proguard processing pipeline (Operational)
Status: Complete Sorry this should have updated automatically. Affected components Core Processing Pipeline (Operational) iOS Symbolication processing pipeline (Operational) Source map processing pipeline (Operational) Proguard processing pipeline (Operational)
Status: Complete Sorry this should have updated automatically. Affected components Core Processing Pipeline (Operational) iOS Symbolication processing pipeline (Operational) Source map processing pipeline (Operational) Proguard processing pipeline (Operational)
We are experiencing a processing delay in our occurrence pipeline. We are investigating actively and will post when we have identified the issue.
We are experiencing a processing delay in our occurrence pipeline. We are investigating actively and will post when we have identified the issue.
We identified and fixed the issue . We are processing the backlog.
Incident resolved
Status: Complete This process is now complete. Affected components Core Processing Pipeline (Operational) iOS Symbolication processing pipeline (Operational) Source map processing pipeline (Operational) Proguard processing pipeline (Operational)
Status: Complete We have completed the various work and verified there is nothing backlogged. Sorry for any inconvenience. Affected components Core Processing Pipeline (Operational) iOS Symbolication processing pipeline (Operational) Source map processing pipeline (Operational) Proguard processing pipeline (Operational)
Status: Complete Maintenance has completed Affected components Core Processing Pipeline (Under maintenance) iOS Symbolication processing pipeline (Under maintenance) Source map processing pipeline (Under maintenance) Proguard processing pipeline (Under maintenance)
Status: Complete Apologies for this, our incident management system should have auto closed this. Affected components Source map processing pipeline (Operational) Proguard processing pipeline (Operational) Core Processing Pipeline (Operational) iOS Symbolication processing pipeline (Operational)
We are investigating an issue with LOGIN at present, we are working on a resolution for this and will update accordingly.
We are currently rolling back a recent change, and will update once that is in place.
We have rolled back internally (manually) which appears to have resolved the issue. We are waiting for a code build to officially revert the change.
We have fully rolled this back and applied the updated image.
Earlier today we identified and resolved an issue impacting customers using our PHP and Ruby SDKs. A backend API change deployed on Friday 5/8/26 ~2:30PM PT inadvertently broke request parsing for certain payloads sent with the Ruby and PHP SDKs. As a result, occurrences sent during this window were rejected and not recorded. We rolled back the change this morning (5/9 at 8:30 am PT) and occurrence ingestion is back to normal. Unfortunately, occurrences that were dropped during the affected window, were not stored and cannot be recovered. We understand thats a gap in your observability and we take that seriously. We’re conducting a full postmortem and will publish details on our statue page. In the meantime if you’re still seeing issues or have questions, please don’t hesitate to reply here.
Status: Complete This maintenance is now completed. Affected components Source map processing pipeline (Operational) Proguard processing pipeline (Operational) Core Processing Pipeline (Operational) iOS Symbolication processing pipeline (Operational)
We've identified a processing delay in our occurrence pipeline for Javascript errors, affecting notification delivery. Real-time availability into the UI is not affected. We're working on a fix.
Pipeline processing is back to normal levels for all occurrence variants. This incident has been resolved.
Status: Complete We are cancelling this update , and will push this out to a future date. Affected components Core Processing Pipeline (Operational) iOS Symbolication processing pipeline (Operational) Source map processing pipeline (Operational) API Tier (api.rollbar.com) (Operational) Proguard processing pipeline (Operational)
Status: Complete Maintenance has completed Affected components Core Processing Pipeline (Under maintenance) iOS Symbolication processing pipeline (Under maintenance) Source map processing pipeline (Under maintenance) Proguard processing pipeline (Under maintenance)
Rollbar processing pipeline latency (measured at p99) was elevated above our 30-second p99 SLO today beginning at 02:02AM PDT.
This incident was resolved. Rollbar processing pipeline latency (measured at p99) was elevated above our 30-second p99 SLO today during the following windows: 02:02AM - 02:35AM PDT: 30s - 7.0 minutes latency 06:02AM - 07:03AM PDT: 30s - 3.9 minutes latency 08:00AM - 09:02AM PDT: 30s - 37.2 minutes latency 09:02AM - 09:52AM PDT: 30s - 23.1 minutes latency p50 stayed at SLO (~5s) during the entire time period, and no data was lost. The initial cause analysis is a particular traffic pattern. We're investigating the root cause to ensure the system is resilient to this traffic pattern going forward.
Status: Complete Maintenance has completed Affected components Web Application (app.rollbar.com) (Under maintenance) API Tier (api.rollbar.com) (Under maintenance) Homepage (rollbar.com) (Under maintenance)
