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Runrunit outage history

47 recorded Runrunit incidents since June 2014, with official updates, affected components, duration and resolution information.

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Incident affecting access to the website

Started September 1, 2025 at 12:20 PM UTC 15m

IssuesMinor incident

Affected components

Web Host

September 1, 2025 at 12:20 PM UTCinvestigating
We are currently investigating this issue.
September 1, 2025 at 12:35 PM UTCresolved
This incident has been resolved.

Servers Unstable

Started February 3, 2025 at 1:00 PM UTC 0m

Pending

February 4, 2025 at 2:20 PM UTCresolved
Some of our servers are experiencing instability at this moment. The technical team is already investigating.

Incident affecting access to the website

Started April 1, 2024 at 1:32 PM UTC 4h 55m

IssuesMinor incident

Affected components

Web Host

April 1, 2024 at 1:32 PM UTCinvestigating
We are currently investigating this issue
April 1, 2024 at 6:27 PM UTCresolved
This incident has been resolved.

Incident affecting access to the website

Started March 18, 2024 at 1:41 PM UTC 52m

IssuesMinor incident

Affected components

Web Host

March 18, 2024 at 1:41 PM UTCinvestigating
We are currently investigating this issue.
March 18, 2024 at 2:34 PM UTCresolved
This incident has been resolved.

Webhook notifications

Started September 6, 2023 at 8:20 PM UTC 14h 47m

IssuesMinor incident

Affected components

Website Live Updates and NotificationsAttachments (Upload/Download) and Reports

September 6, 2023 at 8:20 PM UTCidentified
We're having trouble with webhook notifications. Reporting and real-time updates can be compromised. We are in contact with our infrastructure provider looking for alternatives.
September 7, 2023 at 11:07 AM UTCresolved
This incident has been resolved.

Incident affecting access to the website

Started June 20, 2023 at 12:33 PM UTC 1d 0h

IssuesMinor incident

Affected components

Web Host

June 20, 2023 at 12:33 PM UTCinvestigating
We are currently investigating this issue
June 20, 2023 at 12:39 PM UTCidentified
The issue has been identified and fix is being implemented
June 20, 2023 at 2:15 PM UTCmonitoring
A fix has been implemented and we are monitoring the results
June 20, 2023 at 5:25 PM UTCmonitoring
We are continuing to monitor for any further issues.
June 21, 2023 at 12:39 PM UTCresolved
This incident has been resolved.

Incident affecting access to the website

Started April 4, 2023 at 10:26 AM UTC 22m

Pending

Affected components

Web Host

April 4, 2023 at 10:26 AM UTCinvestigating
Investigating - Technical Team investigating
April 4, 2023 at 10:48 AM UTCinvestigating
We are continuing to investigate this issue.
April 4, 2023 at 10:48 AM UTCresolved
This incident has been resolved.

Incident affecting access tasks

Started May 4, 2022 at 11:53 AM UTC 45m

IssuesMinor incident

Affected components

Web Host

May 4, 2022 at 11:53 AM UTCinvestigating
Investigating - Technical Team investigating
May 4, 2022 at 12:38 PM UTCresolved
This incident has been resolved.

Website Live Updates and Notifications infrastructure has elevated error rate

Started March 22, 2022 at 12:24 PM UTC 1h 0m

IssuesMinor incident

Affected components

Website Live Updates and Notifications

March 22, 2022 at 12:24 PM UTCinvestigating
We are currently investigating this issue.
March 22, 2022 at 1:23 PM UTCresolved
This incident has been resolved.

Unstable Servers

Started January 3, 2022 at 7:17 PM UTC 1h 48m

IssuesMinor incident

Affected components

Web Host

January 3, 2022 at 7:17 PM UTCinvestigating
Investigating - Unstable Servers. Technical Team investigating
January 3, 2022 at 9:05 PM UTCresolved
This incident has been resolved.

Unstable Servers

Started November 16, 2021 at 6:00 PM UTC 14m

IssuesMinor incident

Affected components

Web Host

November 16, 2021 at 6:00 PM UTCinvestigating
Investigating - Unstable Servers. Technical Team investigating
November 16, 2021 at 6:07 PM UTCinvestigating
Our hosting provider, Google Cloud, is experiencing a routing outage. Google Cloud Status: https://status.cloud.google.com/
November 16, 2021 at 6:14 PM UTCinvestigating
We are continuing to investigate this issue.
November 16, 2021 at 6:14 PM UTCresolved
This incident has been resolved.

Unstable Servers

Started November 9, 2021 at 2:00 PM UTC 57m

IssuesMinor incident

Affected components

Web Host

November 9, 2021 at 2:00 PM UTCinvestigating
Investigating - Unstable servers. Technical team investigating.
November 9, 2021 at 2:57 PM UTCresolved
This incident has been resolved.

Incident affecting Networking

Started August 17, 2021 at 6:02 PM UTC 1d 18h

IssuesMinor incident

Affected components

Web Host

August 17, 2021 at 6:02 PM UTCinvestigating
Investigating - Technical team investigating.
August 17, 2021 at 6:02 PM UTCinvestigating
We are continuing to investigate this issue.
August 17, 2021 at 9:36 PM UTCidentified
We are experiencing a slowdown caused by a problem in one of the components of our network infrastructure at Google. Google engineers are working on the solution to our network layer's slowness. The incident started around 13:50 (UTC -03:00). There was a performance improvement around 16:30 (UTC -03:00) but we are still below our normal performance.
August 18, 2021 at 4:32 AM UTCmonitoring
During investigation we found that the problem appears to be caused by the internet service provider (ISP). Packet loss is happening on the way to our servers. The problem seems to be concentrated in VIVO users and other providers that make use of its infrastructure. Our metrics show that the network returned to normal levels around 21:00 (UTC -03:00).
August 19, 2021 at 12:13 PM UTCresolved
This incident has been resolved.

DB maintenance

Started August 17, 2021 at 2:07 AM UTC 24m

MaintenanceMaintenance event

August 17, 2021 at 2:07 AM UTCidentified
DB maintenance
August 17, 2021 at 2:31 AM UTCresolved
This incident has been resolved.

Unstable Servers

Started August 13, 2021 at 7:33 PM UTC 20m

IssuesMinor incident

Affected components

Web Host

August 13, 2021 at 7:33 PM UTCinvestigating
Investigating - Unstable servers. Technical team investigating.
August 13, 2021 at 7:53 PM UTCresolved
This incident has been resolved.

Unstable Servers

Started June 22, 2021 at 6:19 PM UTC 25m

IssuesMinor incident

Affected components

Web Host

June 22, 2021 at 6:19 PM UTCinvestigating
Investigating - Unstable servers. Technical team investigating.
June 22, 2021 at 6:43 PM UTCresolved
This incident has been resolved.

Unstable Servers

Started May 27, 2021 at 5:47 PM UTC 3h 19m

IssuesMinor incident

Affected components

Web Host

May 27, 2021 at 5:47 PM UTCinvestigating
Investigating - Unstable servers. Technical team investigating.
May 27, 2021 at 6:56 PM UTCinvestigating
We are continuing to investigate this issue.
May 27, 2021 at 9:06 PM UTCresolved
This incident has been resolved.

Unstable Servers

Started May 20, 2021 at 3:31 PM UTC 5h 41m

OutageMajor incident

Affected components

Web Host

May 20, 2021 at 3:31 PM UTCinvestigating
Investigating - Unstable servers. Technical team investigating.
May 20, 2021 at 3:44 PM UTCinvestigating
We are continuing to investigate this issue.
May 20, 2021 at 9:11 PM UTCresolved
This incident has been resolved.

Unstable Servers

Started June 29, 2020 at 3:09 PM UTC 6h 7m

OutageMajor incident

Affected components

Web Host

June 29, 2020 at 3:09 PM UTCinvestigating
Investigating - Unstable servers. Technical team investigating.
June 29, 2020 at 3:51 PM UTCinvestigating
We are continuing to investigate this issue. An internal problem with Google’s infrastructure is preventing access to our servers. Google status page (https://status.cloud.google.com/)
June 29, 2020 at 3:53 PM UTCinvestigating
We are continuing to investigate this issue.
June 29, 2020 at 9:00 PM UTCmonitoring
The Google infrastructure problem has been resolved and access to Runrun.it has been re-established. It is still expected a greater delay in reporting due to the large amount of requests
June 29, 2020 at 9:16 PM UTCresolved
This incident has been resolved.

Unstable Servers

Started June 2, 2020 at 12:40 PM UTC 27m

IssuesMinor incident

Affected components

Web Host

June 2, 2020 at 12:40 PM UTCinvestigating
Investigating - Unstable servers. Technical team investigating.
June 2, 2020 at 1:07 PM UTCresolved
This incident has been resolved.

Runrunit outage history and incident timeline | Uptimus