64 recorded Safetyculture incidents since October 2025, with official updates, affected components, duration and resolution information.
We are aware that one of our sensor providers is experiencing a service outage. It is under investigation, and updates will be provided as soon as they are available.
This incident has been resolved.
We are aware that one of our sensor providers is experiencing a service outage. It is under investigation, and updates will be provided as soon as they are available.
Our third-party service provider applied a fix, restoring sensor connectivity and readings. The service is currently stable while they continue investigating the underlying cause. We are continuing to monitor the situation and will keep you updated if there are any further service disruptions.
This incident has been resolved.
We are aware that one of our sensor providers is experiencing a service outage. It is under investigation, and updates will be provided as soon as they are available.
The service provider has identified the issue and is working towards a fix.
Our third-party service provider applied a fix, restoring sensor connectivity and readings. The service is currently stable while they continue investigating the underlying cause. We are continuing to monitor the situation and will keep you updated if there are any further service disruptions.
This incident has been resolved.
We are currently aware of an issue impacting Training where course and onboarding assignments are being delayed. Our engineering teams are investigating and we will provide updates as soon as they are available.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are aware of an issue impacting the functionality of the Training feature for some customers. Our engineering teams are currently investigating, and we will provide an update as soon as one is available.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are aware of an issue where one of our sensor providers is experiencing a service outage. We're monitoring the impact, and we will provide further updates when available.
This incident has been resolved.
We are aware that one of our sensor providers is experiencing a service outage. We're monitoring the impact and will provide further updates as they become available.
This incident has been resolved.
We are currently aware of an issue impacting email notifications. Our engineering teams are investigating, and we will provide updates as soon as they are available.
A fix has been deployed and we will continue to monitor this closely.
This incident has been resolved.
We are currently experiencing a technical problem with our password reset page. The issue has been identified, and we are working on a fix.
This incident has been resolved.
We are currently aware of an issue impacting Sensors. Our engineering teams are investigating, and we will provide updates as soon as they are available.
A fix has been deployed and Sensors should now be working normally for all SafetyCulture customers. We will continue to monitor closely.
This incident has been resolved.
We are currently investigating this issue.
A fix has been deployed, and Templates should now be working normally for all SafetyCulture customers. We will continue to monitor closely.
This incident has been resolved.
We are currently aware of an issue impacting template editing where copying and pasting edits are not saving. Please refrain from using the copy and paste function temporarily.
A fix has been implemented and we are monitoring the results. Please refresh your browser to implement the fix.
This incident has been resolved.
We are aware of an issue where one of our sensor providers is experiencing a service outage. We're monitoring the impact, and we will provide further updates when available.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently monitoring the issue, and are working on a permanent solution. Please reach out to our Support Team for available workarounds.
This incident has been resolved.
We are aware of an issue where one of our sensor providers is experiencing a service outage. This is currently being investigated, and we will provide further updates when available.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are aware of an issue where weather sensor readings have delays. Our engineers are already looking into this.
Readings are beginning to stabilize and are coming through more regularly. We are monitoring the readings and data ingestion.
This incident has been resolved.
We are aware of an issue where one of our sensor providers is experiencing a service outage. This is being investigated, and we will provide further updates when available.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently aware of an issue where some users are unable to log in using SSO. We are investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're aware of an issue affecting the latest version of the SafetyCulture iOS app. Some users may experience the app becoming unresponsive or screens getting stuck in a loading state. The web app is unaffected and fully functional. Our engineering team is investigating and we'll share an update as soon as we have one.
We're continuing to investigate the issue affecting the latest version of the SafetyCulture iOS app. Our engineering team is actively working to identify the root cause. We appreciate your patience and will provide a further update as soon as we have more information. As a reminder, the web app remains fully functional and can be used in the meantime.
The issue has been identified and a fix is being implemented.
We have identified the root cause of this issue and a fix is on its way. We appreciate your patience and will share a further update once it is available.
We have identified the root cause of this issue and prepared a fix. We are currently awaiting approval for the updated iOS app version before it can be made available in the App Store. We appreciate your patience and will share a further update as soon as it is available.
A fix has now been released and is available to download in app version 26.18.02 on the App Store. We appreciate your patience and will continue to monitor the issue.
A fix has now been released and is available to download in app version 26.18.02 on the App Store. We appreciate your patience and will continue to monitor the issue.
We've confirmed that app version 26.18.02 resolves this issue. Update to the latest version via the App Store to get the fix. If you're still experiencing problems after updating, please reach out to our Support team.
We are currently aware of an issue where some HeadsUp videos are not loading. We are currently investigating this issue.
We are currently aware that video playback is experiencing issues across some features on web and mobile. We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
