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    Scrapbox outage history

    11 recorded Scrapbox incidents since April 2021, with official updates, affected components, duration and resolution information.

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    File upload error

    Started June 20, 2026 at 4:29 AM UTC · 2h 30m

    OutageMajor incident
    Affected components
    Scrapbox Server
    1. June 20, 2026 at 4:29 AM UTCinvestigating

      We are currently investigating this issue.

    2. June 20, 2026 at 6:12 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. June 20, 2026 at 6:22 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. June 20, 2026 at 6:59 AM UTCresolved

      This incident has been resolved.

    Server response speeds are slowing down.

    Started September 25, 2024 at 5:00 AM UTC · 4h 21m

    IssuesMinor incident
    Affected components
    Scrapbox Server
    1. September 25, 2024 at 5:58 AM UTCinvestigating

      We are currently investigating this issue.

    2. September 25, 2024 at 7:47 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. September 25, 2024 at 9:22 AM UTCresolved

      This incident has been resolved.

    Server error

    Started August 23, 2024 at 1:40 AM UTC · 2h 26m

    OutageMajor incident
    Affected components
    Scrapbox Server
    1. August 23, 2024 at 2:08 AM UTCinvestigating

      We are currently investigating this issue.

    2. August 23, 2024 at 2:24 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. August 23, 2024 at 2:24 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. August 23, 2024 at 4:06 AM UTCresolved

      This incident has been resolved.

    DB error

    Started July 22, 2024 at 9:06 AM UTC · 40m

    IssuesMinor incident
    1. July 22, 2024 at 9:16 AM UTCinvestigating

      We are currently investigating this issue.

    2. July 22, 2024 at 9:27 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. July 22, 2024 at 9:46 AM UTCresolved

      This incident has been resolved.

    DB connection error

    Started May 20, 2024 at 4:33 AM UTC · 1h 12m

    IssuesMinor incident
    Affected components
    Scrapbox Server
    1. May 20, 2024 at 4:33 AM UTCinvestigating

      We are currently investigating this issue.

    2. May 20, 2024 at 4:53 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. May 20, 2024 at 5:45 AM UTCresolved

      This incident has been resolved.

    Temporarily inaccessible

    Started November 7, 2023 at 2:48 PM UTC · 1h 47m

    OutageMajor incident
    Affected components
    Scrapbox Server
    1. November 7, 2023 at 2:48 PM UTCinvestigating

      We are currently investigating this issue.

    2. November 7, 2023 at 3:30 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. November 7, 2023 at 3:39 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. November 7, 2023 at 4:35 PM UTCresolved

      This incident has been resolved.

    5. November 7, 2023 at 8:45 PM UTCpostmortem

      Scrapbox was inaccessible for an hour. We apologize for the inconvenience. ## What happend * In September, we changed our company credit card * In November, domain payment failed * Due to incorrect settings, payment failures were not properly notified to the developer ## Remediation plan * Fix payment notification settings * If the payment interval is long, such as for a domain, register the schedule in the calendar

    DB settings failed

    Started March 6, 2022 at 7:17 AM UTC · 1h 24m

    OutageCritical incident
    Affected components
    Scrapbox Server
    1. March 6, 2022 at 7:17 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    2. March 6, 2022 at 7:56 AM UTCidentified

      DB configuration has been modified and is being deployed.

    3. March 6, 2022 at 8:17 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. March 6, 2022 at 8:41 AM UTCresolved

      This incident has been resolved.

    5. March 6, 2022 at 8:59 AM UTCpostmortem

      Scrapbox was inaccessible for an hour. We apologize for the inconvenience. ## What happened We deployed two at the same time. * Code for new features * DB index creation code for use in new features A large number of processes requiring a non-existent DB index were running, and the DB hung up. ## Remediation plan Deploy the code that creates the DB index first. Then deploy the new functionality.

    Server infrastructure down

    Started February 24, 2022 at 4:34 PM UTC · 36m

    OutageMajor incident
    Affected components
    Scrapbox ServerHeroku
    1. February 24, 2022 at 5:02 PM UTCidentified

      The US/EU region of heroku, which we use as our infrastructure, is down. https://status.heroku.com/incidents/2402

    2. February 24, 2022 at 5:15 PM UTCresolved

      Heroku's routing has been recovered. https://status.heroku.com/incidents/2402

    client js build error

    Started May 28, 2021 at 3:11 AM UTC · 0m

    OutageMajor incident
    Affected components
    Scrapbox Server
    1. May 28, 2021 at 3:11 AM UTCresolved

      This incident has been resolved.

    DB query error

    Started April 28, 2021 at 4:00 AM UTC · 33m

    OutageMajor incident
    Affected components
    Scrapbox Server
    1. April 28, 2021 at 4:00 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    2. April 28, 2021 at 4:00 AM UTCidentified

      We are continuing to work on a fix for this issue.

    3. April 28, 2021 at 4:22 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. April 28, 2021 at 4:34 AM UTCresolved

      This incident has been resolved.

    Search response is getting slower.

    Started April 18, 2021 at 5:10 PM UTC · 1d 8h

    IssuesMinor incident
    Affected components
    Scrapbox Server
    1. April 20, 2021 at 12:38 AM UTCinvestigating

      We are currently investigating this issue.

    2. April 20, 2021 at 12:49 AM UTCmonitoring

      Added search instance and we are monitoring result.

    3. April 20, 2021 at 1:20 AM UTCresolved

      This incident has been resolved.