56 recorded Scrapinghub incidents since May 2024, with official updates, affected components, duration and resolution information.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing degraded performance with Zyte API Browser Rendering. Customers using Browser Rendering may experience increased latency, failed requests (520s), or reduced success rates. Our team is actively investigating the issue and working to minimize the impact. We will provide further updates as soon as more information becomes available. We apologize for the inconvenience and appreciate your patience.
A fix has been implemented, and we are currently monitoring the results.
This incident has been resolved.
We are currently experiencing issues with the Periodic jobs scheduling and deployment. We are investigating about this issue and will keep you posted.
This incident has been resolved.
We are currently investigating an issue where jobs are not getting scheduled in Scrapy Cloud despite units being available.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing issues with the Periodic jobs scheduling. We are investigating about this issue and will keep you posted.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing service disruption affecting app.zyte.com. Our Product team is actively investigating the issue.
We are currently investigating an issue causing intermittent disruptions and connectivity problems across some of our services. Our initial investigation indicates this is due to a networking issue with our upstream infrastructure provider.
Our upstream infrastructure provider has confirmed that the networking issue has been resolved. We are currently monitoring our systems to ensure stability before closing this incident.
This incident has been resolved.
Our web dashboard is currently experiencing issues displaying Zyte API statistics data. We are actively working on resolving this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing degraded performance with Zyte API due to a disruption from one of our providers. Our team is actively investigating the issue to minimize the impact. We'll provide updates as soon as more information becomes available. Thank you for your patience.
The issue has been identified by the provider and we are currently working to isolate the affected nodes so traffic can be recovered
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing issues with the scheduling and listing of periodic jobs in Scrapy Cloud. We are still investigating the cause and apologize for the inconvenience.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
The issue has been identified and fix will be released shortly
The issue has been identified and fix will be rolled out soon.
We are currently experiencing degraded performance with Zyte API, particularly impacting browser rendering requests. Our team is actively investigating the issue. We'll provide updates as soon as more information becomes available. Thank you for your patience.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We experienced a temporary service degradation impacting Scrapy Cloud on January 28th between 23:05 UTC - 23:47 UTC. During this window, you may have observed reduced performance due to an unexpected router outage at our service provider. The issue has since been fully resolved, and all services are operating normally.
Our web dashboard has issues displaying the Zyte API stats. We are currently working on resolving this issue. Please note that this does NOT affect any other product.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing issues where some Zyte API accounts are getting suspended incorrectly. We are investigating the issue and taking actions to mitigate it
The incident has been mitigated. The incorrectly suspended account have been unsuspended.
This incident has been resolved.
We are experiencing some difficulties with our services due to our AWS provider having an incident. Please note that this is outside of control and we are looking into restoring all our services fully as soon as possible.
We are continuing to work on a fix for this issue.
Between 07:00 AM and 09:27 AM UTC, we experienced increased error rates and latency across multiple services due to an AWS outage specifically related to a DNS resolution issue impacting DynamoDB. Our systems have now recovered, and services are mostly operating normally. We will continue to monitor and provide further updates as needed.
This incident has been resolved.
We are currently experiencing issues with our Smart Proxy Manager service and our team is actively working on restoring the service.
We have deployed a fix and we are currently monitoring the results.
This incident has been resolved.
We are currently experiencing degraded performance with Zyte API. Our team is actively investigating the issue. We'll provide updates as soon as more information becomes available. Thank you for your patience.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing degraded performance in Zyte API, which is resulting in increased response times for a subset of traffic. Our engineering team is actively working on it.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are experiencing a throttling issue regarding the Scrapy Cloud jobs. This might cause the jobs to take longer to start.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently experiencing issues with new signups for Zyte API. We are currently investigating the issue.
This incident has been resolved.
We are currently experiencing issues with the scheduling of periodic jobs in Scrapy Cloud. We are still investigating the cause and apologize for the inconvenience.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
This incident has been resolved.
