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    Secomea outage history

    72 recorded Secomea incidents since October 2025, with official updates, affected components, duration and resolution information.

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    Degraded Performance on GateManagers

    Started October 22, 2026 at 1:24 PM UTC · 18h 47m

    IssuesMinor incident
    Affected components
    GateManager 08GateManager 111GateManager 101GateManager 109GateManager 105GateManager 03GateManager 01GateManager 00GateManager 21GateManager 22GateManager 16GateManager 10GateManager 11GateManager 51GateManager 12GateManager 104GateManager 108GateManager 106GateManager 14GateManager 06GateManager 02GateManager 100GateManager 107GateManager 114GateManager 112GateManager 04GateManager 41GateManager 203GateManager 200GateManager 52GateManager 102GateManager 202GateManager 201GateManager 23GateManager 110GateManager 103
    1. October 22, 2026 at 1:24 PM UTCinvestigating

      We are investigating network disruptions that may cause brief unresponsiveness when accessing GateManagers. Our engineers are on the case, and we will share an update as soon as possible. Thank you for your patience.

    2. October 23, 2026 at 8:11 AM UTCresolved

      This incident has been resolved.

    Issue automatically detected on: gm06.secomea.com

    Started October 22, 2026 at 10:56 AM UTC · 37m

    OutageMajor incident
    Affected components
    GateManager 06
    1. October 22, 2026 at 10:56 AM UTCinvestigating

      This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

    2. October 22, 2026 at 11:33 AM UTCresolved

      This incident has been resolved.

    Issue automatically detected on: gm102.secomea.com

    Started October 22, 2026 at 10:56 AM UTC · 22m

    OutageMajor incident
    Affected components
    GateManager 102
    1. October 22, 2026 at 10:56 AM UTCinvestigating

      This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

    2. October 22, 2026 at 11:18 AM UTCresolved

      This incident has been resolved.

    Issue automatically detected on: gm08.secomea.com

    Started October 21, 2026 at 9:49 AM UTC · 2m

    OutageMajor incident
    Affected components
    GateManager 08
    1. October 21, 2026 at 9:49 AM UTCinvestigating

      This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

    2. October 21, 2026 at 9:51 AM UTCresolved

      This incident has been resolved.

    Issue automatically detected on: gm102.secomea.com

    Started October 21, 2026 at 5:12 AM UTC · 24m

    OutageMajor incident
    Affected components
    GateManager 102
    1. October 21, 2026 at 5:12 AM UTCinvestigating

      This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

    2. October 21, 2026 at 5:36 AM UTCresolved

      This incident has been resolved.

    Issue automatically detected on: gm02.secomea.com

    Started October 21, 2026 at 5:12 AM UTC · 3m

    OutageMajor incident
    Affected components
    GateManager 02
    1. October 21, 2026 at 5:12 AM UTCinvestigating

      This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

    2. October 21, 2026 at 5:15 AM UTCresolved

      This incident has been resolved.

    Issue automatically detected on: gm08.secomea.com

    Started October 1, 2026 at 12:27 AM UTC · 21m

    OutageMajor incident
    Affected components
    GateManager 08
    1. October 1, 2026 at 12:27 AM UTCinvestigating

      This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

    2. October 1, 2026 at 12:48 AM UTCresolved

      This incident has been resolved.

    Issue automatically detected on: elopak.gatemanager.dk

    Started September 22, 2026 at 8:33 AM UTC · 25m

    OutageMajor incident
    1. September 22, 2026 at 8:33 AM UTCinvestigating

      This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

    2. September 22, 2026 at 8:58 AM UTCresolved

      This incident has been resolved.

    Issue automatically detected on: gm102.secomea.com

    Started September 16, 2026 at 5:17 AM UTC · 6m

    OutageMajor incident
    Affected components
    GateManager 102
    1. September 16, 2026 at 5:17 AM UTCinvestigating

      This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

    2. September 16, 2026 at 5:23 AM UTCresolved

      This incident has been resolved.

    Issue automatically detected on: gm08.secomea.com

    Started September 16, 2026 at 5:17 AM UTC · 2m

    OutageMajor incident
    Affected components
    GateManager 08
    1. September 16, 2026 at 5:17 AM UTCinvestigating

      This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

    2. September 16, 2026 at 5:19 AM UTCresolved

      This incident has been resolved.

    Issue automatically detected on: gm02.secomea.com

    Started September 16, 2026 at 5:17 AM UTC · 5m

    OutageMajor incident
    Affected components
    GateManager 02
    1. September 16, 2026 at 5:17 AM UTCinvestigating

      This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

    2. September 16, 2026 at 5:22 AM UTCresolved

      This incident has been resolved.

    Secomea Prime

    Started September 16, 2026 at 4:56 AM UTC · 5h 41m

    Pending
    Affected components
    Prime Platform
    1. September 16, 2026 at 4:56 AM UTCinvestigating

      We are currently experiencing a delay in the data pipeline Our engineering team is actively investigating the issue to restore normal data flow as quickly as possible. We will provide further updates here as soon as more information becomes available. We apologize for any inconvenience. Best, Secomea Team.

    2. September 16, 2026 at 7:31 AM UTCmonitoring

      A fix has been implemented, and data processing is now catching up. You may still experience minor delays in displayed data while the remaining backlog is cleared. Our team is actively monitoring system performance to ensure full stability. We apologize for any inconvenience. Best, Secomea Team.

    3. September 16, 2026 at 10:38 AM UTCresolved

      This incident has been resolved.

    Issue automatically detected on: gm102.secomea.com

    Started September 16, 2026 at 2:08 AM UTC · 9m

    OutageMajor incident
    Affected components
    GateManager 102
    1. September 16, 2026 at 2:08 AM UTCinvestigating

      This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

    2. September 16, 2026 at 2:17 AM UTCresolved

      This incident has been resolved.

    Issue automatically detected on: gm02.secomea.com

    Started September 2, 2026 at 10:27 AM UTC · 10m

    OutageMajor incident
    Affected components
    GateManager 02
    1. September 2, 2026 at 10:27 AM UTCinvestigating

      This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

    2. September 2, 2026 at 10:37 AM UTCresolved

      This incident has been resolved.

    Issue automatically detected on: equans-fr.secomea.com

    Started August 31, 2026 at 10:08 AM UTC · 18m

    IssuesMinor incident
    1. August 31, 2026 at 10:08 AM UTCinvestigating

      This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

    2. August 31, 2026 at 10:26 AM UTCresolved

      This incident has been resolved.

    Issue with SMS from GateManager

    Started August 25, 2026 at 8:32 AM UTC · 3h 6m

    IssuesMinor incident
    Affected components
    GateManager 08GateManager 111GateManager 101GateManager 109GateManager 105GateManager 03GateManager 01GateManager 00GateManager 21GateManager 22GateManager 16GateManager 10GateManager 11GateManager 51GateManager 12GateManager 104GateManager 108GateManager 106GateManager 14GateManager 06GateManager 02GateManager 100GateManager 107GateManager 114GateManager 112GateManager 04GateManager 41GateManager 203GateManager 200GateManager 52GateManager 102GateManager 202GateManager 201GateManager 23GateManager 110GateManager 103
    1. August 25, 2026 at 8:32 AM UTCinvestigating

      Due to some limitation on our sms provider. There is an issue with sending SMS from the GateManager at the moment. We are already working closely with the provider to resolve this issue SMS might have been lost due to this error

    2. August 25, 2026 at 8:32 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. August 25, 2026 at 8:48 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. August 25, 2026 at 11:37 AM UTCresolved

      This incident has been resolved.

    GM52 is not resposive.

    Started August 12, 2026 at 11:15 AM UTC · 29m

    OutageCritical incident
    Affected components
    GateManager 52
    1. August 12, 2026 at 11:15 AM UTCinvestigating

      We are currently investigating this issue.

    2. August 12, 2026 at 11:43 AM UTCresolved

      This incident has been resolved.

    Issue automatically detected on: SEC-GM-52

    Started August 9, 2026 at 9:07 AM UTC · 3h 7m

    OutageMajor incident
    Affected components
    GateManager 52
    1. August 9, 2026 at 9:07 AM UTCinvestigating

      This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

    2. August 9, 2026 at 12:14 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. August 9, 2026 at 12:14 PM UTCresolved

      This incident has been resolved.

    Issue automatically detected on: SEC-GM-04

    Started July 27, 2026 at 6:42 AM UTC · 3h 3m

    OutageMajor incident
    Affected components
    GateManager 04
    1. July 27, 2026 at 6:42 AM UTCinvestigating

      This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

    2. July 27, 2026 at 9:44 AM UTCresolved

      This incident has been resolved.

    Issue automatically detected on: FTP

    Started July 26, 2026 at 8:22 AM UTC · 3d 0h

    OutageMajor incident
    Affected components
    FTP
    1. July 26, 2026 at 8:22 AM UTCinvestigating

      This is an automatic message: our system has automatically detected an anomaly, operations personnel have been informed and are looking into the issue.

    2. July 26, 2026 at 4:04 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. July 29, 2026 at 8:26 AM UTCresolved

      This incident has been resolved.