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    Securew2 outage history

    14 recorded Securew2 incidents since February 2025, with official updates, affected components, duration and resolution information.

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    PHP Security Updates

    Started October 22, 2026 at 3:56 AM UTC · 4h 46m

    Pending
    1. October 22, 2026 at 8:43 AM UTCresolved

      MultiOS **Advanced captive portal breakout** is back online and fully operational again. Thanks for your patience.

    PHP Security Updates

    Started October 21, 2026 at 4:35 PM UTC · 5h 20m

    Pending
    1. October 21, 2026 at 9:55 PM UTCresolved

      MultiOS BYOD onboarding is back online and fully operational again.Thanks for your patience.

    PHP Security Updates

    Started October 21, 2026 at 4:28 PM UTC · Ongoing

    Pending
    1. October 21, 2026 at 4:28 PM UTCinvestigating

      JoinNow MultiOS and the MultiOS Captive Portal are temporarily offline as a precautionary measure due to a global PHP security vulnerability. We are actively deploying PHP updates to restore services as quickly as possible. All other services, including Cloud RADIUS and Dynamic PKI, are unaffected and remain fully operational. Thank you for your cooperation. SecureW2 Team.

    Degraded Functionality

    Started June 16, 2026 at 6:08 PM UTC · 2h 48m

    IssuesMinor incident
    1. June 16, 2026 at 8:55 PM UTCresolved

      We can confirm that the incident has been successfully resolved. Thank you for your patience and cooperation.

    Slower than Normal Responsiveness

    Started March 19, 2026 at 10:33 AM UTC · 4h 42m

    Pending
    1. March 19, 2026 at 3:15 PM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Degraded Functionality

    Started March 2, 2026 at 5:39 PM UTC · 3h 5m

    IssuesMinor incident
    1. March 2, 2026 at 8:43 PM UTCresolved

      We are pleased to inform you that the incident has been successfully resolved. All systems are now fully operational. We appreciate your patience throughout this process.

    Degraded Functionality

    Started January 9, 2026 at 3:40 PM UTC · 4h 9m

    IssuesMinor incident
    1. January 9, 2026 at 7:49 PM UTCresolved

      We’ve completed the resolution and services are operating normally. Thank you for your patience.

    Degraded Functionality

    Started January 7, 2026 at 4:11 PM UTC · 2h 24m

    IssuesMinor incident
    1. January 7, 2026 at 6:35 PM UTCresolved

      The incident has been resolved, and services are operating normally. Thank you for your patience.

    Degraded Functionality

    Started September 26, 2025 at 6:34 PM UTC · 58m

    IssuesMinor incident
    1. September 26, 2025 at 7:32 PM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Degraded Functionality

    Started July 13, 2025 at 7:30 AM UTC · 52m

    IssuesMinor incident
    1. July 13, 2025 at 8:22 AM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Degraded Functionality

    Started May 18, 2025 at 12:21 PM UTC · 26m

    IssuesMinor incident
    1. May 18, 2025 at 12:47 PM UTCresolved

      We've now resolved the incident. Thanks for your patience.

    Degraded Functionality

    Started May 8, 2025 at 3:45 AM UTC · 1h 52m

    IssuesMinor incident
    1. May 8, 2025 at 6:25 AM UTCresolved

      We recently experienced a temporary degradation in service functionality in the affected regions. The issue has been fully resolved, and we sincerely appreciate your patience and understanding during this time.

    Roll back of NetAuth release 5.0.0

    Started February 26, 2025 at 1:16 PM UTC · 45m

    Pending
    1. February 26, 2025 at 2:01 PM UTCresolved

      The rollback has been successfully completed, and all components are now functioning as expected. Thank you for your patience and understanding. If you experience any further issues, please don’t hesitate to reach out to [email protected]

    Degraded Functionality

    Started February 25, 2025 at 9:02 PM UTC · 1h 19m

    IssuesMinor incident
    1. February 25, 2025 at 10:21 PM UTCresolved

      We've now resolved the incident. Thanks for your patience.