Sendbird Oregon outage history and incident timeline

Elevated API Errors

Started September 3, 2026 at 9:53 PM UTC 30m

OutageCritical incident

Affected components

Sendbird Business Messaging Oregon server

September 3, 2026 at 9:53 PM UTCinvestigating
We're experiencing an elevated level of errors and are currently looking into the issue.
September 3, 2026 at 10:23 PM UTCresolved
The servers have returned operational.

Elevated API Errors

Started September 3, 2026 at 9:43 PM UTC 45m

OutageCritical incident

Affected components

Sendbird Business Messaging Oregon server

September 3, 2026 at 9:43 PM UTCinvestigating
We're experiencing an elevated level of errors and are currently looking into the issue.
September 3, 2026 at 10:28 PM UTCresolved
The servers have returned operational.

Elevated API Errors

Started July 6, 2026 at 5:03 PM UTC 7m

OutageCritical incident

Affected components

Sendbird Oregon server

July 6, 2026 at 5:03 PM UTCinvestigating
We're experiencing an elevated level of API errors and are currently looking into the issue.
July 6, 2026 at 5:11 PM UTCresolved
The servers have returned operational.

Increased Error Rates (Sendbird Desk)

Started April 15, 2026 at 2:01 AM UTC 8m

OutageCritical incident

Affected components

Sendbird Oregon Desk Server

April 15, 2026 at 2:01 AM UTCinvestigating
We are currently investigating this issue.
April 15, 2026 at 2:09 AM UTCresolved
The servers have returned operational.

Increased Error Rates (Sendbird Desk)

Started April 15, 2026 at 12:02 AM UTC 50m

OutageCritical incident

Affected components

Sendbird Oregon Desk Server

April 15, 2026 at 12:02 AM UTCinvestigating
We are currently investigating this issue.
April 15, 2026 at 12:52 AM UTCresolved
The servers have returned operational.

Elevated API Errors

Started January 28, 2026 at 5:22 PM UTC 4m

OutageCritical incident

Affected components

Sendbird Oregon server

January 28, 2026 at 5:22 PM UTCinvestigating
We're experiencing an elevated level of API errors and are currently looking into the issue.
January 28, 2026 at 5:26 PM UTCresolved
The servers have returned operational.

Elevated API Errors

Started January 14, 2026 at 5:11 PM UTC 23m

OutageCritical incident

Affected components

Sendbird Oregon server

January 14, 2026 at 5:11 PM UTCinvestigating
We're experiencing an elevated level of API errors and are currently looking into the issue.
January 14, 2026 at 5:34 PM UTCresolved
The servers have returned operational.

Increased Error Rates

Started December 1, 2025 at 5:45 AM UTC 5m

OutageCritical incident

Affected components

Sendbird Oregon Desk Server

December 1, 2025 at 5:45 AM UTCinvestigating
We are currently investigating this issue.
December 1, 2025 at 5:50 AM UTCresolved
The servers have returned operational.

Increased Error Rates

Started November 20, 2025 at 9:56 PM UTC 2m

OutageCritical incident

Affected components

Sendbird Oregon Desk Server

November 20, 2025 at 9:56 PM UTCinvestigating
We are currently investigating this issue.
November 20, 2025 at 9:58 PM UTCresolved
The servers have returned operational.

Increased Error Rates

Started November 20, 2025 at 9:00 PM UTC 8m

OutageCritical incident

Affected components

Sendbird Oregon Desk Server

November 20, 2025 at 9:00 PM UTCinvestigating
We are currently investigating this issue.
November 20, 2025 at 9:08 PM UTCresolved
The servers have returned operational.

Elevated API Errors

Started October 23, 2025 at 6:40 AM UTC 4m

OutageCritical incident

Affected components

Sendbird Oregon server

October 23, 2025 at 6:40 AM UTCinvestigating
We're experiencing an elevated level of API errors and are currently looking into the issue.
October 23, 2025 at 6:44 AM UTCresolved
The servers have returned operational.

Webhook delivery failures

Started October 13, 2025 at 8:00 AM UTC 1d 0h

OutageMajor incident

October 14, 2025 at 8:06 PM UTCresolved
Between 1:03 AM – 3:08 AM PT on October 14, 2025, webhook deliveries failed due to an infrastructure issue. The issue has been fully resolved, and webhook functionality has returned to normal.

Increased Error Rates

Started September 23, 2025 at 6:36 PM UTC 6m

OutageCritical incident

Affected components

Sendbird Oregon Desk Server

September 23, 2025 at 6:36 PM UTCinvestigating
We are currently investigating this issue.
September 23, 2025 at 6:42 PM UTCresolved
The servers have returned operational.

Increased Error Rates

Started August 14, 2025 at 6:06 AM UTC 5m

OutageCritical incident

Affected components

Sendbird Oregon Desk Server

August 14, 2025 at 6:06 AM UTCinvestigating
We are currently investigating this issue.
August 14, 2025 at 6:11 AM UTCresolved
The servers have returned operational.

Bot is not responding intermittently

Started January 18, 2025 at 4:09 AM UTC 1m

Pending

January 18, 2025 at 4:09 AM UTCinvestigating
We're experiencing an elevated level of errors and are currently looking into the issue.
January 18, 2025 at 4:10 AM UTCresolved
The Chatbot servers have returned operational.

Bot is not responding intermittently

Started January 18, 2025 at 1:58 AM UTC 1m

Pending

January 18, 2025 at 1:58 AM UTCinvestigating
We're experiencing an elevated level of errors and are currently looking into the issue.
January 18, 2025 at 1:59 AM UTCresolved
The Chatbot servers have returned operational.

Bot is not responding intermittently

Started January 18, 2025 at 1:39 AM UTC 19m

Pending

January 18, 2025 at 1:39 AM UTCinvestigating
We're experiencing an elevated level of errors and are currently looking into the issue.
January 18, 2025 at 1:58 AM UTCresolved
The Chatbot servers have returned operational.

Bot is not responding intermittently

Started January 17, 2025 at 11:49 PM UTC 21m

Pending

January 17, 2025 at 11:49 PM UTCinvestigating
We're experiencing an elevated level of errors and are currently looking into the issue.
January 18, 2025 at 12:11 AM UTCresolved
The Chatbot servers have returned operational.

Bot is not responding intermittently

Started January 17, 2025 at 5:24 PM UTC 0m

Pending

January 17, 2025 at 5:24 PM UTCinvestigating
We're experiencing an elevated level of errors and are currently looking into the issue.
January 17, 2025 at 5:24 PM UTCresolved
The Chatbot servers have returned operational.

Bot is not responding intermittently

Started January 17, 2025 at 5:23 PM UTC 0m

Pending

January 17, 2025 at 5:23 PM UTCinvestigating
We're experiencing an elevated level of errors and are currently looking into the issue.
January 17, 2025 at 5:23 PM UTCresolved
The Chatbot servers have returned operational.