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    Sezzle outage history

    51 recorded Sezzle incidents since September 2019, with official updates, affected components, duration and resolution information.

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    Elevated API Errors

    Started October 19, 2026 at 12:13 AM UTC · 33m

    OutageMajor incident
    Affected components
    Sezzle Gateway APISezzle Core API
    1. October 19, 2026 at 12:13 AM UTCinvestigating

      We are experiencing elevated error rates on our Gateway and core APIs.

    2. October 19, 2026 at 12:19 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. October 19, 2026 at 12:19 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    4. October 19, 2026 at 12:19 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. October 19, 2026 at 12:45 AM UTCresolved

      This incident has been resolved.

    Service degradation

    Started July 5, 2026 at 5:52 PM UTC · 1h 40m

    OutageCritical incident
    Affected components
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. July 5, 2026 at 5:52 PM UTCinvestigating

      We are currently investigating this issue.

    2. July 5, 2026 at 6:03 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. July 5, 2026 at 6:31 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. July 5, 2026 at 6:53 PM UTCmonitoring

      We have made updates and have seen operational improvements for Sezzle Gateway and Sezzle Dashboards. Minor degraded performance remains on Sezzle Core API

    5. July 5, 2026 at 7:32 PM UTCresolved

      This incident has been resolved.

    Service degradation

    Started May 3, 2026 at 7:00 PM UTC · 0m

    IssuesMinor incident
    1. May 3, 2026 at 7:50 PM UTCresolved

      A service degradation between 2:05 PM CT and 2:35 PM CT caused elevated error rates with checkouts. The issue has been identified and resolved.

    Delayed SMS Delivery for AT&T Subscribers

    Started April 18, 2026 at 3:34 AM UTC · 2h 10m

    IssuesMinor incident
    Affected components
    Sezzle WebsiteSezzle Dashboards
    1. April 18, 2026 at 3:34 AM UTCmonitoring

      We have learned of an incident between Twilio and AT&T that is impacting SMS deliverability for One Time Passwords: https://status.twilio.com/

    2. April 18, 2026 at 5:44 AM UTCresolved

      We are seeing One Time Passwords from AT&T delivery successfully now. This incident has been resolved.

    Service Outage

    Started February 9, 2026 at 7:03 PM UTC · 49m

    OutageMajor incident
    Affected components
    Sezzle Gateway APISezzle Core API
    1. February 9, 2026 at 7:12 PM UTCinvestigating

      We are currently investigating this issue.

    2. February 9, 2026 at 7:30 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. February 9, 2026 at 7:36 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. February 9, 2026 at 7:36 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    5. February 9, 2026 at 7:52 PM UTCresolved

      This incident has been resolved.

    Service Outage

    Started January 29, 2026 at 10:55 PM UTC · 37m

    Pending
    Affected components
    Sezzle Gateway APISezzle WebsiteSezzle DashboardsSezzle Core API
    1. January 29, 2026 at 11:14 PM UTCinvestigating

      We are currently investigating this issue.

    2. January 29, 2026 at 11:15 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. January 29, 2026 at 11:15 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    4. January 29, 2026 at 11:15 PM UTCidentified

      We are continuing to work on a fix for this issue.

    5. January 29, 2026 at 11:17 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. January 29, 2026 at 11:21 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    7. January 29, 2026 at 11:32 PM UTCresolved

      This incident has been resolved.

    Checkout Service Interruption

    Started January 2, 2026 at 5:27 PM UTC · 5m

    OutageMajor incident
    Affected components
    Sezzle Gateway API
    1. January 2, 2026 at 5:27 PM UTCinvestigating

      We have identified the issue and a rollback is underway

    2. January 2, 2026 at 5:28 PM UTCidentified

      The issue has been identified and a solution is being merged

    3. January 2, 2026 at 5:28 PM UTCinvestigating

      We are currently investigating this issue.

    4. January 2, 2026 at 5:31 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. January 2, 2026 at 5:32 PM UTCresolved

      This incident has been resolved.

    Service Outage

    Started July 23, 2025 at 4:55 PM UTC · 15m

    OutageMajor incident
    Affected components
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. July 23, 2025 at 4:55 PM UTCinvestigating

      Our team has identified an issue that is causing some of our services to be unavailable.

    2. July 23, 2025 at 4:59 PM UTCidentified

      A faulty query was recently merged and has been reverted.

    3. July 23, 2025 at 5:05 PM UTCmonitoring

      We have merged a fix for the issue, and we're seeing successful requests

    4. July 23, 2025 at 5:11 PM UTCresolved

      All services are fully operational again

    System outage

    Started February 18, 2025 at 8:22 AM UTC · 3h 54m

    OutageCritical incident
    Affected components
    Sezzle Gateway APISezzle Core API
    1. February 18, 2025 at 8:22 AM UTCinvestigating

      We are currently investigating this issue.

    2. February 18, 2025 at 8:34 AM UTCinvestigating

      Mitigation efforts put in place and partial recovery

    3. February 18, 2025 at 9:55 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    4. February 18, 2025 at 10:35 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. February 18, 2025 at 12:11 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    6. February 18, 2025 at 12:16 PM UTCresolved

      This incident has been resolved.

    System Outage

    Started October 28, 2024 at 5:35 PM UTC · 1h 5m

    OutageCritical incident
    Affected components
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. October 28, 2024 at 5:35 PM UTCinvestigating

      We are experiencing a system outage. We are actively identifying the issue and trying to deploy a fix.

    2. October 28, 2024 at 5:45 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. October 28, 2024 at 6:40 PM UTCresolved

      We have identified and resolve the issue. Overall impact was between 12:03 and 12:38 CT.

    Sezzle Checkout and App are experiencing outages

    Started October 17, 2024 at 2:52 PM UTC · 55m

    IssuesMinor incident
    Affected components
    Sezzle Core API
    1. October 17, 2024 at 2:52 PM UTCinvestigating

      We are currently investigating this issue.

    2. October 17, 2024 at 2:58 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. October 17, 2024 at 2:59 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. October 17, 2024 at 3:47 PM UTCresolved

      This incident has been resolved.

    Sezzle Checkout and App are experiencing outages

    Started September 12, 2024 at 9:53 PM UTC · 22m

    OutageMajor incident
    Affected components
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. September 12, 2024 at 9:53 PM UTCinvestigating

      We are currently investigating this issue.

    2. September 12, 2024 at 10:04 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. September 12, 2024 at 10:15 PM UTCresolved

      This incident has been resolved.

    System outage

    Started August 29, 2024 at 9:37 AM UTC · 54m

    OutageCritical incident
    Affected components
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. August 29, 2024 at 9:37 AM UTCinvestigating

      We are currently investigating an issue.

    2. August 29, 2024 at 9:56 AM UTCinvestigating

      We have identified the issue as due to an incident impacting our hosting provider, AWS. They report signs of recovery, and will provide updates within 30 minutes.

    3. August 29, 2024 at 10:30 AM UTCinvestigating

      The issue has been resolved.

    4. August 29, 2024 at 10:31 AM UTCresolved

      This incident has been resolved.

    Sezzle App is experiencing login issues

    Started August 28, 2024 at 10:00 PM UTC · 39m

    OutageMajor incident
    Affected components
    Sezzle Dashboards
    1. August 28, 2024 at 10:00 PM UTCinvestigating

      We are currently investigating this issue.

    2. August 28, 2024 at 10:06 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. August 28, 2024 at 10:06 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. August 28, 2024 at 10:39 PM UTCresolved

      This incident has been resolved.

    internal server issues on core APIs

    Started July 31, 2024 at 9:46 PM UTC · 49m

    OutageMajor incident
    Affected components
    Sezzle Gateway APISezzle WebsiteSezzle DashboardsSezzle Core API
    1. July 31, 2024 at 9:46 PM UTCinvestigating

      We are currently investigating this issue.

    2. July 31, 2024 at 9:46 PM UTCidentified

      We have identified the issue and applying the fix now.

    3. July 31, 2024 at 9:50 PM UTCmonitoring

      A fix has been applied and we are monitoring the results

    4. July 31, 2024 at 10:34 PM UTCresolved

      This incident has been resolved.

    Timeouts on a subset of Sezzle virtual card authorizations

    Started July 30, 2024 at 4:19 PM UTC · 35m

    IssuesMinor incident
    Affected components
    Sezzle Core API
    1. July 30, 2024 at 4:19 PM UTCinvestigating

      We are currently investigating this issue.

    2. July 30, 2024 at 4:22 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. July 30, 2024 at 4:23 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. July 30, 2024 at 4:54 PM UTCresolved

      This incident has been resolved. A small subset of Virtual Card authorizations experienced timeouts during the incident period.

    Elevated errors with gift card purchases

    Started July 19, 2024 at 1:38 PM UTC · 5h 12m

    Pending
    1. July 19, 2024 at 1:38 PM UTCidentified

      The issue has been identified as related to the global Microsoft cloud outage, we are monitoring the situation.

    2. July 19, 2024 at 6:49 PM UTCidentified

      The issue has been resolved, and we're continuing to monitor

    3. July 19, 2024 at 6:50 PM UTCresolved

      This incident has been resolved.

    3rd Party Font Provider Incident

    Started April 25, 2024 at 8:23 PM UTC · 1h 50m

    Pending
    Affected components
    Sezzle WebsiteSezzle Dashboards
    1. April 25, 2024 at 8:23 PM UTCinvestigating

      An incident is occurring with a 3rd party provider. We will have minor UI inconsistencies until they have resolved their incident.

    2. April 25, 2024 at 9:42 PM UTCmonitoring

      Third party provider indicated the issue is resolved. Will be monitoring for the next 30 minutes

    3. April 25, 2024 at 10:13 PM UTCresolved

      This incident has been resolved.

    System performance issue

    Started February 15, 2024 at 3:38 PM UTC · 1h 22m

    OutageCritical incident
    Affected components
    Sezzle Core API
    1. February 15, 2024 at 3:38 PM UTCinvestigating

      We are currently investigating this issue.

    2. February 15, 2024 at 3:55 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. February 15, 2024 at 4:03 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    4. February 15, 2024 at 4:11 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. February 15, 2024 at 5:01 PM UTCresolved

      This incident has been resolved.

    Service interruption

    Started January 31, 2024 at 4:51 PM UTC · 50m

    OutageMajor incident
    Affected components
    Sezzle Gateway APISezzle DashboardsSezzle Core API
    1. January 31, 2024 at 5:05 PM UTCinvestigating

      We are currently investigating this issue.

    2. January 31, 2024 at 5:05 PM UTCidentified

      Identified the issue and have made updates to fix the underlying issue.

    3. January 31, 2024 at 5:07 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. January 31, 2024 at 5:41 PM UTCresolved

      This incident has been resolved.