52 recorded Sf Fire Credit Union incidents since April 2023, with official updates, affected components, duration and resolution information.
Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.
We are continuing to investigate this issue.
Online and Mobile Banking services are now available. We appreciate your patience.
Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.
Online and Mobile Banking are now available. However, Zelle®, Bill Pay, and Card Management remain unavailable. Our team is actively working to resolve the issue as quickly as possible. We apologize for the inconvenience and will provide updates as more information becomes available.
The issues impacting Online and Mobile Banking services have been resolved. Services including Zelle®, Bill Pay, and Card Management are now available. We sincerely apologize for the inconvenience and appreciate your patience while we worked to resolve the issue. Thank you for your understanding.
Due to a power outage, our Main Branch located at 3201 California St., will be temporarily closed. We expect the branch to re-open and resume normal operations on June 30th, 2026. We apologize for any inconvenience this may cause. Please visit our website or online banking for alternate locations.
The temporary closure of our Main Branch has been resolved. The branch will reopen and resume normal business hours on Tuesday, June 30th. Thank you for your patience.
Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.
We’re happy to report that the issue affecting online and mobile banking has been resolved. We will continue to closely monitor systems to ensure services remain stable. If you experience any additional issues, please don’t hesitate to contact us. Thank you for your patience and understanding.
Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.
We’ve identified the issue impacting online banking and are actively working to resolve it as quickly as possible. We’ll continue to provide updates as more information becomes available. We apologize for the inconvenience and appreciate your patience.
We’re pleased to share that the issue impacting online and mobile banking has been resolved. We are actively monitoring performance to ensure continued stability. If you experience any further issues, please don’t hesitate to reach out. Thank you for your patience.
Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.
This incident has been resolved. We appreciate your patience.
We’re currently experiencing service disruptions affecting debit and credit cards, mobile deposit, Zelle®, and shared branch transactions. Our teams are working to restore full service as quickly as possible. We will provide updates to this alert as we receive them and apologize for the inconvenience.
The service disruptions affecting debit and credit cards, mobile deposit, Zelle®, and shared branch transactions have been resolved. We appreciate your patience.
We are currently experiencing issues due to an Amazon Web Services (AWS) disruption. Some of our systems including phone, chat, Phoenix, and online/mobile banking, are being impacted by the outage. The wires feature will be temporarily unavailable until the issue is resolved. Thank you for your patience.
This issue has been resolved. Online and mobile banking are now available, and the wires feature has been restored. We appreciate your patience.
Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.
We are continuing to investigate this issue. Thank you for your patience.
A fix has been implemented for this issue, and we are continuing to monitor to ensure it is fully resolved. Thank you for your patience.
This incident has been resolved. Thank you for your patience.
Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.
This incident has been resolved.
Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience.
We are continuing to investigate this issue.
This issue has been resolved. Thank you for your patience.
Statements and check images are currently unavailable. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience.
This incident has been resolved.
We are currently experiencing an issue with Online & Mobile Banking logins. Two-factor authentication and one-time passcodes are not being delivered, which may prevent some members from logging in. Members using biometric login or those not prompted for a passcode should not be affected. Our team is actively working to resolve this as quickly as possible. We apologize for any inconvenience this may cause. If you need immediate assistance, please contact us via Live Chat or call us at 415-678-4800.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
Due to a plumbing issue, our Stonestown Branch will be temporarily closed. We expect the branch to re-open and resume normal operations on Tuesday, June 17th. We apologize for any inconvenience this may cause. Please visit our website, sffirecu.org for alternate locations and for updates.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
The Stonestown Branch will also be closed on Saturday, June 14th. We apologize for any inconvenience this may cause.
The branch closure has been extended and will remain closed today, Monday, June 16th. We anticipate reopening tomorrow, Tuesday, June 17th, and will share further updates by the end of the day.
The branch closure has been extended and will remain closed tomorrow, Tuesday, June 17th. We apologize for the continued inconvenience and will provide another update as soon as we have more information.
We’re pleased to share that the branch has reopened and has resumed normal operations. Thank you for your patience and understanding during the closure.
We're currently experiencing an issue with Mobile Deposit and are working to resolve it as quickly as possible. We apologize for the inconvenience and thank you for your patience.
The Mobile Deposit issue has been resolved. We appreciate your patience.
We are currently experiencing issues with opening new accounts in online and mobile banking. We apologize for the inconvenience and appreciate your patience.
This incident has been resolved.
The Card Management services in online and mobile banking are temporarily unavailable. We apologize for the inconvenience and appreciate your patience.
We are continuing to investigate this issue.
This incident has been resolved.
Online and Mobile Banking services are currently unavailable. We are actively working to resolve the issue and will share updates as soon as possible. We apologize for any inconvenience.
This incident has been resolved.
The Card Management services such as travel notices, updating PIN, & temporarily blocking/unblocking a card, are temporarily unavailable. We appreciate your patience as we work to resolve this matter.
We are continuing to investigate this issue.
This incident has been resolved.
Online & Mobile Banking is temporarily unavailable. We apologize for any inconvenience this may cause.
Online & Mobile Banking is now available. We apologize for any inconvenience and thank you for your patience.
