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    Shippo outage history

    169 recorded Shippo incidents since January 2026, with official updates, affected components, duration and resolution information.

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    Royal Mail Storefeeder Service Degradation

    Started October 26, 2026 at 1:46 AM UTC · 6h 57m

    IssuesMinor incident
    Affected components
    Royal Mail (Storefeeder)
    1. October 26, 2026 at 1:46 AM UTCinvestigating

      Hi Team, we are currently seeing an interruption in Royal Mail Storefeeder tracking events from the carrier. Tracking information will be unavailable. We have reached out to Royal Mail Storefeeder and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    2. October 26, 2026 at 8:43 AM UTCresolved

      This incident has been resolved.

    Royal Mail Storefeeder Service Degradation

    Started October 24, 2026 at 6:53 AM UTC · 3h 40m

    OutageMajor incident
    Affected components
    Royal Mail (Storefeeder)
    1. October 24, 2026 at 6:53 AM UTCinvestigating

      Hi Team, we are currently observing a delay in Royal Mail Storefeeder tracking event updates. Tracking event updates will be delayed. Label generation and rating are not impacted. We have reached out to Royal Mail Storefeeder and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    2. October 24, 2026 at 9:48 AM UTCidentified

      We received an update from the carrier confirming that their tracking system was impacted by an unexpected issue, which is currently being resolved. They indicated that tracking data should now be flowing again. We are also observing a reduction in the error rate on our end. We will continue to monitor and keep you posted on any further updates.

    3. October 24, 2026 at 10:33 AM UTCresolved

      This incident has been resolved.

    USPS Service Degradation

    Started October 23, 2026 at 4:21 AM UTC · 16m

    IssuesMinor incident
    Affected components
    USPS
    1. October 23, 2026 at 4:21 AM UTCinvestigating

      Hi Team, we are currently observing an elevated error rate affecting USPS SCAN form generation. SCAN form generation will be unavailable, and label generation is not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    2. October 23, 2026 at 4:37 AM UTCresolved

      This incident has been resolved.

    USPS Service Degradation

    Started October 21, 2026 at 6:36 AM UTC · 1h 8m

    IssuesMinor incident
    Affected components
    USPS
    1. October 21, 2026 at 6:36 AM UTCinvestigating

      Hi Team, we are currently seeing an interruption in USPS tracking events from the carrier. Tracking information will be unavailable. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    2. October 21, 2026 at 7:44 AM UTCresolved

      This incident has been resolved.

    OnTrac Service Degradation

    Started October 21, 2026 at 2:39 AM UTC · 37m

    IssuesMinor incident
    Affected components
    OnTrac
    1. October 21, 2026 at 2:39 AM UTCinvestigating

      Hi Team, we are currently observing an elevated error rate on OnTrac's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to OnTrac and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    2. October 21, 2026 at 3:15 AM UTCresolved

      This incident has been resolved.

    Veho – Degraded Performance

    Started October 20, 2026 at 8:40 PM UTC · 19h 8m

    Pending
    Affected components
    Veho
    1. October 20, 2026 at 8:40 PM UTCinvestigating

      We are investigating degraded performance affecting the Veho integration. We are monitoring the situation and will provide updates as more information becomes available.

    2. October 21, 2026 at 3:48 PM UTCresolved

      This incident has been resolved.

    Canada Post Service Degradation

    Started October 20, 2026 at 11:20 AM UTC · 1h 4m

    OutageMajor incident
    Affected components
    Canada Post
    1. October 20, 2026 at 11:20 AM UTCinvestigating

      Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    2. October 20, 2026 at 12:23 PM UTCresolved

      This incident has been resolved.

    DPD UK Service Degradation

    Started October 20, 2026 at 6:59 AM UTC · 7h 46m

    IssuesMinor incident
    Affected components
    DPD UK
    1. October 20, 2026 at 6:59 AM UTCinvestigating

      Hi Team, we are currently observing an elevated error rate on DPD UK's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to DPD UK and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    2. October 20, 2026 at 2:44 PM UTCresolved

      This incident has been resolved.

    Canada Post Service Degradation

    Started October 19, 2026 at 11:18 AM UTC · 1h 58m

    OutageMajor incident
    Affected components
    Canada Post
    1. October 19, 2026 at 11:18 AM UTCinvestigating

      Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    2. October 19, 2026 at 1:15 PM UTCresolved

      This incident has been resolved.

    La Poste Service Degradation

    Started October 19, 2026 at 9:32 AM UTC · 1h 43m

    OutageMajor incident
    Affected components
    La Poste
    1. October 19, 2026 at 9:32 AM UTCinvestigating

      Hi Team, We are currently observing an elevated error rate on La Poste's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to La Poste and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    2. October 19, 2026 at 11:15 AM UTCresolved

      This incident has been resolved.

    APC Postal Service Degradation

    Started October 16, 2026 at 5:28 PM UTC · 49m

    IssuesMinor incident
    Affected components
    APC Postal
    1. October 16, 2026 at 5:28 PM UTCinvestigating

      We are currently seeing an interruption in APC Postal tracking events from the carrier. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to APC Postal and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    2. October 16, 2026 at 6:16 PM UTCresolved

      This incident has been resolved.

    Elevated error rate on Canada post Shipment API

    Started October 16, 2026 at 10:57 AM UTC · 4h 47m

    OutageMajor incident
    Affected components
    Canada Post
    1. October 16, 2026 at 10:57 AM UTCinvestigating

      Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    2. October 16, 2026 at 3:43 PM UTCresolved

      The issue has been resolved and the service is now operational.

    USPS Service Degradation

    Started October 16, 2026 at 4:06 AM UTC · 4h 15m

    OutageMajor incident
    Affected components
    USPS
    1. October 16, 2026 at 4:06 AM UTCinvestigating

      we are currently observing an elevated error rate on USPS's Transaction and SCAN form APIs. Label generation for International, Military, and U.S. Territory shipments and SCAN form generation will be unavailable; domestic label generation is not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    2. October 16, 2026 at 5:22 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. October 16, 2026 at 5:23 AM UTCidentified

      USPS has confirmed that the current disruption is caused by scheduled maintenance on their systems.

    4. October 16, 2026 at 8:20 AM UTCresolved

      This incident has been resolved.

    USPS Service Degradation

    Started October 16, 2026 at 2:35 AM UTC · 27m

    IssuesMinor incident
    Affected components
    USPS
    1. October 16, 2026 at 2:35 AM UTCinvestigating

      Hi Team, we are currently observing an elevated error rate on USPS's Transaction API. Label generation for International, Military, and U.S. Territory shipments will be unavailable; domestic label generation is not impacted. We have reached out to USPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    2. October 16, 2026 at 3:01 AM UTCresolved

      This incident has been resolved.

    Deutsche Post Service Degradation

    Started October 15, 2026 at 9:19 AM UTC · 2h 7m

    IssuesMinor incident
    Affected components
    Deutsche Post
    1. October 15, 2026 at 9:19 AM UTCinvestigating

      Hi Team, we are currently observing an elevated error rate on Deutsche Post's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to Deutsche Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    2. October 15, 2026 at 11:25 AM UTCresolved

      This incident has been resolved.

    Elevated error rate on Canada post Shipment API

    Started October 13, 2026 at 8:58 AM UTC · 1d 1h

    OutageMajor incident
    Affected components
    Canada Post
    1. October 13, 2026 at 8:58 AM UTCinvestigating

      Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier..

    2. October 14, 2026 at 10:05 AM UTCresolved

      This incident has been resolved.

    La Poste Service Degradation

    Started October 12, 2026 at 9:42 PM UTC · 29m

    OutageMajor incident
    Affected components
    La Poste
    1. October 12, 2026 at 9:42 PM UTCinvestigating

      Hi Team, we are currently observing an elevated error rate on La Poste's Transaction API. Label generation will be unavailable; tracking and rating are not impacted. We have reached out to La Poste and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    2. October 12, 2026 at 10:11 PM UTCresolved

      This incident has been resolved.

    Elevated error rate on DHL express Shipment API

    Started October 11, 2026 at 8:53 AM UTC · 2h 13m

    OutageMajor incident
    Affected components
    DHL Express
    1. October 11, 2026 at 8:53 AM UTCinvestigating

      Hi Team, we are currently observing an elevated error rate on DHL express's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to DHL express and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    2. October 11, 2026 at 11:06 AM UTCresolved

      This incident has been resolved.

    UPS Tracking disruption

    Started October 11, 2026 at 3:22 AM UTC · 1d 14h

    OutageMajor incident
    Affected components
    UPS
    1. October 11, 2026 at 3:22 AM UTCinvestigating

      We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored

    2. October 12, 2026 at 5:25 PM UTCresolved

      This incident has been resolved.

    Elevated error rate on DPD Germany Tracking

    Started October 10, 2026 at 6:42 AM UTC · 1d 9h

    OutageMajor incident
    Affected components
    DPD DE
    1. October 10, 2026 at 6:42 AM UTCinvestigating

      Hi Team, we are currently observing an elevated error rate on DPD Germany's Tracking API. Tracking information will be unavailable; label generation and rating are not impacted. We have reached out to DPD Germany and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

    2. October 11, 2026 at 4:11 PM UTCresolved

      This incident has been resolved.