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    Signalfx Eu0 outage history

    58 recorded Signalfx Eu0 incidents since September 2024, with official updates, affected components, duration and resolution information.

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    Splunk Observability Cloud Web Interface Degradation

    Started October 15, 2026 at 7:02 PM UTC · 2h 42m

    IssuesMinor incident
    Affected components
    Splunk Observability Cloud Web Interface
    1. October 15, 2026 at 7:02 PM UTCinvestigating

      We are investigating a degradation of the Splunk Observability Cloud web application for some customers. Data ingest is not impacted at this time. We will provide an update as soon as possible.

    2. October 15, 2026 at 8:00 PM UTCinvestigating

      Our engineering teams are actively troubleshooting the identified performance problems in the Splunk Observability Web UI, we will share a new update as soon as possible.

    3. October 15, 2026 at 9:05 PM UTCinvestigating

      Our engineering teams continue troubleshooting the identified performance problems in the Splunk Observability Web UI, we will share a new update as soon as possible.

    4. October 15, 2026 at 9:44 PM UTCresolved

      This incident has been resolved.

    Splunk Observability Synthetic Metric may be missing

    Started October 3, 2026 at 2:20 AM UTC · 52m

    IssuesMinor incident
    Affected components
    Splunk Synthetics Monitoring Results processing
    1. October 3, 2026 at 2:20 AM UTCinvestigating

      We are investigating delays in processing Splunk Observability Synthetic Monitoring test results. Synthetic Monitoring tests are operational but metrics may be missing until the issue is resolved.

    2. October 3, 2026 at 2:59 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. October 3, 2026 at 3:12 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. October 3, 2026 at 3:12 AM UTCresolved

      This incident has been resolved.

    Potential Login Issues

    Started September 18, 2026 at 3:00 PM UTC · 0m

    IssuesMinor incident
    1. September 18, 2026 at 3:35 PM UTCresolved

      Some of the customer are seeing login failures due to certificate errors. Customers that are already logged are not impacted. The issue has been resolved.

    Splunk APM Trace Data Ingestion Delayed

    Started August 14, 2026 at 7:49 AM UTC · 28m

    IssuesMinor incident
    Affected components
    Splunk APM Trace Data
    1. August 14, 2026 at 7:49 AM UTCinvestigating

      A degradation in the performance of the Splunk APM data ingestion pipeline is causing the processing and storage of raw trace data to be delayed by more than five minutes. No data is being lost at this time and MetricSets are not impacted but the most recent data may not be available in trace search results.

    2. August 14, 2026 at 8:11 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. August 14, 2026 at 8:17 AM UTCresolved

      The incident has been resolved.

    Splunk APM Trace Data Ingestion Delayed

    Started August 7, 2026 at 8:30 AM UTC · 37m

    IssuesMinor incident
    Affected components
    Splunk APM Trace Data
    1. August 7, 2026 at 8:30 AM UTCinvestigating

      A degradation in the performance of the Splunk APM data ingestion pipeline is causing the processing and storage of raw trace data to be delayed by more than five minutes. No data is being lost at this time and MetricSets are not impacted but the most recent data may not be available in trace search results.

    2. August 7, 2026 at 9:07 AM UTCresolved

      The degradation in the Splunk APM data ingestion pipeline has been mitigated and is now resolved. Processing and storage of raw trace data has recovered, and recent data is available in trace search results. No data was lost, and MetricSets were not impacted.

    GCP Cloud Monitoring metrics not fetched in EU0

    Started July 8, 2026 at 5:00 AM UTC · 0m

    Pending
    1. July 8, 2026 at 10:45 AM UTCresolved

      Between 1a PDT and 2:50a PDT, any GCP integration that had the "Sync all (dynamically) listed projects" setting enabled had some of the Cloud Monitoring data from GCP dropped. This issue has been resolved. Customers may see gaps in charts and detectors that use affected GCP Cloud Monitoring metrics. AWS CloudWatch and Azure Monitor metrics are not impacted.

    A partial outage of Splunk APM Tag Spotlight

    Started July 1, 2026 at 3:02 PM UTC · 0m

    Pending
    Affected components
    Splunk APM Tag Spotlight
    1. July 1, 2026 at 3:02 PM UTCresolved

      We have confirmed that the issue affecting Tag Spotlight has been resolved. Customers may have experienced limited functionality within Tag Spotlight beginning at approximately 4:30 PM PT on June 30. Full functionality was restored at 7:20 AM PT on July 1.

    Logs correlation experience from a APM TraceView page was broken.

    Started June 25, 2026 at 12:00 PM UTC · 0m

    IssuesMinor incident
    1. June 26, 2026 at 7:28 AM UTCresolved

      Due to a regression in a recent release, users navigating from Logs Related Content on the APM TraceView page to Log Observer were redirected back to APM TraceView instead. This impacted the Logs Correlation experience for customers across all realms, except US3 and Gov. The change has been reverted to restore the expected navigation experience. Product availability for APM and Log Observer was not impacted; the issue was limited to the Logs Correlation workflow from TraceView. Incident Start Time: 05:09 PDT, June 25, 2026 Incident End Time: 22:15 PDT, June 25, 2026

    Splunk Observability Synthetic Monitoring Results Processing delayed

    Started June 2, 2026 at 12:39 PM UTC · 3h 59m

    IssuesMinor incident
    Affected components
    AlertingSplunk Synthetics Monitoring Results processingSplunk Observability Cloud Web Interface
    1. June 2, 2026 at 12:39 PM UTCinvestigating

      We are investigating delays in processing Splunk Observability Synthetic Monitoring test results for a small subset of customers. Tests are still running, but metrics may be delayed until the issue is resolved.

    2. June 2, 2026 at 4:39 PM UTCresolved

      We have identified and remediated an issue affecting synthetic test result ingestion for a subset of customers. We apologize for any inconvenience this may have caused and thank you for your patience. Time range of impact: June 1 20:00 UTC - June 2 15:30 UTC

    Charts and Detectors are in Monitoring state

    Started May 20, 2026 at 5:10 AM UTC · 11h 31m

    IssuesMinor incident
    Affected components
    AlertingSplunk Observability Cloud Web Interface
    1. May 20, 2026 at 5:10 AM UTCinvestigating

      Customers may be experiencing delays in some charts and detectors. We are investigating and will provide an update shortly.

    2. May 20, 2026 at 5:46 AM UTCinvestigating

      We are continuing to investigate this issue and will provide another update shortly.

    3. May 20, 2026 at 7:25 AM UTCinvestigating

      We are continuing to investigate this issue. We will provide an update shortly, or as soon as there is a change in progress.

    4. May 20, 2026 at 7:48 AM UTCinvestigating

      We are continuing to monitor this issue.

    5. May 20, 2026 at 7:49 AM UTCinvestigating

      The charts are up and working now but we will continue to monitor

    6. May 20, 2026 at 8:03 AM UTCmonitoring

      The charts are up and working now but we will continue to monitor.

    7. May 20, 2026 at 4:41 PM UTCresolved

      After monitoring the status for more than 8 hours and confirming that issue is not happening anymore, the case is closed.

    Splunk Observability Cloud Chart Loading Impacted

    Started May 20, 2026 at 1:25 AM UTC · 2h 29m

    IssuesMinor incident
    Affected components
    AlertingSplunk Observability Cloud Web Interface
    1. May 20, 2026 at 1:25 AM UTCinvestigating

      We are investigating delays in processing chart load times, validating if there is any impact to the alerts. Currently there is no impact to other areas of the platform.

    2. May 20, 2026 at 2:19 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. May 20, 2026 at 3:19 AM UTCinvestigating

      We are continuing to investigate delayed chart load times in Splunk Observability Cloud. We will provide an update shortly, or as soon as there is a change in progress.

    4. May 20, 2026 at 3:41 AM UTCmonitoring

      A fix has been implemented. We are monitoring the service to confirm full recovery. We will provide another update once the issue is fully resolved.

    5. May 20, 2026 at 3:54 AM UTCresolved

      This incident involving delayed chart load times in Splunk Observability Cloud has been resolved. The team implemented a fix and monitored the service to confirm recovery.

    Aggregated Datapoints Being Dropped

    Started May 7, 2026 at 6:20 PM UTC · 55m

    Pending
    Affected components
    Datapoint Ingest
    1. May 7, 2026 at 7:17 PM UTCinvestigating

      We are currently investigating this issue.

    2. May 7, 2026 at 7:19 PM UTCidentified

      we have identified the root cause, working on fixing the solution

    3. May 7, 2026 at 7:21 PM UTCresolved

      We are back to normal

    RUM MMS Data Drop — Missing Chart & Dashboard Data

    Started April 25, 2026 at 3:31 PM UTC · 9h 21m

    OutageCritical incident
    Affected components
    Splunk RUM Monitoring MetricSets
    1. April 25, 2026 at 3:31 PM UTCinvestigating

      We are investigating an issue affecting Real User Monitoring (RUM) metrics across all realms. Customers may experience custom metric MTS quota limits being exceeded, resulting in metric data being dropped. RUM metric dimensions that were previously available may be missing.

    2. April 25, 2026 at 4:27 PM UTCidentified

      The issue affecting Real User Monitoring (RUM) metrics has been identified. The fix is currently being implemented. We are actively working to restore full service and will provide further updates as progress continues.

    3. April 25, 2026 at 6:33 PM UTCidentified

      We are continuing to work on the fix. We expect to have further updates within the next hour. We appreciate your patience as we work diligently to resolve this issue and restore full service.

    4. April 25, 2026 at 10:19 PM UTCidentified

      We are currently continuing to test the fix for the Real User Monitoring (RUM) metrics issue. We are thoroughly validating the mitigation to ensure it resolves the issue effectively and maintains system stability. We appreciate your ongoing patience and will provide further updates as testing progresses.

    5. April 25, 2026 at 11:45 PM UTCidentified

      We are currently continuing to test the fix for the Real User Monitoring (RUM) metrics issue. We will share an update once we have further information.

    6. April 26, 2026 at 12:52 AM UTCresolved

      The outage impacting RUM MMS Data Drop has been resolved after internal engineering teams deployed a fix. All systems are operational and stable. Thank you for your patience and understanding.

    RUM MMS Data Drop — Missing Chart & Dashboard Data

    Started April 25, 2026 at 12:57 AM UTC · 2h 13m

    OutageCritical incident
    Affected components
    Splunk RUM Metrics
    1. April 25, 2026 at 12:57 AM UTCinvestigating

      We are currently investigating an issue where RUM (Real User Monitoring) MMS data is being dropped, which may result in missing or incomplete data in charts and dashboards related to real user monitoring. We are actively investigating and will provide updates as the situation develops.

    2. April 25, 2026 at 1:20 AM UTCidentified

      We have identified the cause of the issue resulting in missing or incomplete data in Real User Monitoring charts and dashboards. We are implementing a fix and will provide an update within 15 minutes.

    3. April 25, 2026 at 2:00 AM UTCidentified

      A solution to address the issue causing missing or incomplete data in Real User Monitoring (RUM) charts and dashboards is currently being implemented. Our teams are actively working on deploying the fix and will continue to provide updates as progress is made

    4. April 25, 2026 at 2:31 AM UTCidentified

      We have identified an issue causing missing or incomplete data in Real User Monitoring (RUM) custom charts and dashboards across multiple realms. A fix is currently being rolled out and validated

    5. April 25, 2026 at 2:53 AM UTCmonitoring

      A fix for the issue affecting Real User Monitoring (RUM) charts and dashboards has been deployed and is being actively monitored across all realms; customers may now see data restored in charts and dashboards

    6. April 25, 2026 at 3:10 AM UTCresolved

      The issue affecting Real User Monitoring (RUM) custom charts and dashboards across multiple realms has been resolved. The fix has been deployed, and data is now flowing normally.

    Splunk Cloud Unified Identity Unavailable

    Started April 5, 2026 at 6:31 PM UTC · 1h 15m

    OutageCritical incident
    Affected components
    Splunk Log Observer Interface
    1. April 5, 2026 at 6:31 PM UTCinvestigating

      We are investigating a major outage of Splunk cloud involving logging in via Unified Identity. Ingest is not impacted at this time. We will provide an update as soon as possible. Splunk Log Observer may not be available for unified identity customers.

    2. April 5, 2026 at 6:44 PM UTCinvestigating

      Our team is currently working to resolve an issue impacting Unified Identity services.

    3. April 5, 2026 at 6:59 PM UTCinvestigating

      Investigation into the root cause of the Unified Identity issue is ongoing.

    4. April 5, 2026 at 7:14 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    5. April 5, 2026 at 7:31 PM UTCidentified

      Teams continue working to implement the fix for this issue.

    6. April 5, 2026 at 7:33 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    7. April 5, 2026 at 7:46 PM UTCresolved

      This incident has been resolved.

    Synthetics tests running from Bahrain may not run on schedule

    Started March 23, 2026 at 11:31 PM UTC · 32d 3h

    IssuesMinor incident
    Affected components
    Splunk Synthetics Monitoring Runners
    1. March 23, 2026 at 11:31 PM UTCidentified

      The issue has been identified and is due to a Cloud Provider outage in the Bahrain region.

    2. March 24, 2026 at 12:52 AM UTCidentified

      The issue has been identified as an outage affecting the Bahrain region due to a Cloud Provider outage. We recommend that users temporarily run their Synthetic Monitoring tests from an alternative location while this issue is being resolved by the Cloud Provider.

    3. March 24, 2026 at 6:16 PM UTCidentified

      The issue has been identified as a regional cloud provider outage that is impacting our ability to maintain Synthetics testing in specific areas. Due to the uncertainty regarding the resolution timeline for this issue, we have made the decision to temporarily remove the following locations from our Synthetics testing network: Bahrain Muscat UAE We recommend reviewing your current test configurations and selecting alternative testing locations if necessary to ensure continued coverage. Our engineering team is monitoring the situation closely. We will provide further updates as more information becomes available from the cloud provider. We apologize for any inconvenience this may cause and appreciate your patience as we work to maintain the reliability of our services.

    4. April 25, 2026 at 2:52 AM UTCresolved

      This incident has been resolved.

    Potential Cloud Integration Issues In UAE Region

    Started March 2, 2026 at 8:35 AM UTC · 3d 10h

    IssuesMinor incident
    Affected components
    Splunk CloudWatch Metric StreamsCloud Integrations
    1. March 3, 2026 at 5:11 PM UTCmonitoring

      Cisco is aware of an ongoing cloud service provider outage in the Middle East affecting multiple cloud offers and services. As a result, O11y customers ingesting metrics and/or metadata from impacted regions may experience significant delays and/or interruptions in data delivery. Customers who do not rely on metrics or metadata from these regions are not affected. We will continue to closely monitor this issue as it unfolds.

    2. March 5, 2026 at 7:10 PM UTCresolved

      Monitoring over the past several days has not identified any impact to Splunk Observability Cloud services related to the previously reported cloud service provider disruption in the Middle East. Splunk Observability Cloud services continue to operate normally. We will continue to monitor the situation and will notify customers if conditions change.

    There is a lag in the APM services

    Started February 27, 2026 at 9:32 AM UTC · 2h 9m

    Pending
    1. February 27, 2026 at 9:32 AM UTCinvestigating

      We are currently investigating this issue.

    2. February 27, 2026 at 10:35 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. February 27, 2026 at 11:41 AM UTCresolved

      This incident has been resolved.

    Data Management Page is not loading

    Started February 17, 2026 at 6:20 PM UTC · 1h 2m

    Pending
    1. February 17, 2026 at 6:20 PM UTCinvestigating

      Customers may be experiencing errors while loading Data Management Page.

    2. February 17, 2026 at 6:48 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. February 17, 2026 at 7:18 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. February 17, 2026 at 7:22 PM UTCresolved

      This incident has been resolved.

    Metrics from AWS Cloudwatch were not fetched partially

    Started January 23, 2026 at 11:30 AM UTC · 0m

    Pending
    1. January 29, 2026 at 5:26 PM UTCresolved

      Between 2026-01-23 at 3:30 AM PT and 2026-01-26 at 1:00 AM PT, metrics fetching from AWS Cloudwatch was degraded.