5 recorded Sophos incidents since June 2026, with official updates, affected components, duration and resolution information.
We are currently experiencing an issue affecting parts of the Partner Portal. Some features and resources may be temporarily unavailable, while key partner services remain accessible. Our teams are actively working with our platform provider to resolve the issue and restore full functionality.
The issue has been resolved.
Some AP6 wireless customers managed by Partners/MSPs may incorrectly show “ No Subscription ” under their Sophos Central Customer account. This can result in the AP6 devices appearing as though they do not have an active wireless subscription, despite being managed through the Partner/MSP relationship. For further information and status updates, please review the following KBA .
The issue has now been resolved.
We are currently experiencing an issue with a third-party service provider that is causing intermittent access problems for some users. As a result, customers may experience difficulties accessing the Partner Portal and Support Portal. Our teams are actively working with the vendor to investigate the issue and restore full service as quickly as possible. We will continue to provide updates as more information becomes available.
The issue has been resolved.
We have identified that Sophos Wireless Access Points registered in Sophos Central, may not appear listed in the Sophos Central UI. For further information and status updates, please review the following KBA .
auto-closed
Inbound and Outbound emails are delayed due to Microsoft service degradation in Germany and North America. For further information and status updates, please review the following KBA .
This issue has now been resolved
