Sps Commerce outage history

We are investigating an issue affecting Fulfillment. Users may be unable to view, open, or send documents within the Fulfillment application. Document processing and data flow are continuing as normal. We will provide an update as soon as we have more information. Thank you for your patience.

We are continuing to investigate the issue affecting document viewing and sending within Fulfillment. Our teams have a lead and are actively working to confirm the cause. Document processing and data flow are not impacted and continue as normal. We will provide another update within 10 minutes. Thank you for your patience.

We are continuing to work on a fix for this issue.

We have identified the cause of the issue affecting document viewing and sending within Fulfillment and our teams are actively working on a resolution.

Our teams are continuing to work on a resolution for the issue affecting document viewing and sending within Fulfillment. Document processing and data flow are not impacted and continue as normal.

A fix has been implemented and we are monitoring the results.

A fix has been implemented for the issue affecting document viewing and sending within Fulfillment, and we are seeing positive signs of recovery. We are continuing to monitor to confirm full stability and will provide another update within 20 minutes.

This incident has been resolved.

Between 09:48 and 10:26 CST, AS2 Communications experienced an outage on receiving side, preventing customers from sending or documents via AS2 to SPS Commerce. The issue has been resolved and AS2 connectivity is fully restored and currently monitored by team. If customers experienced errors during sending documents for a time of the incident, they need to ensure that affected documents has been successfully resent. We apologize for any disruption this caused.

This incident has been resolved.

We are investigating an open incident with our document processing infrastructure which is potentially causing delays or failures for transactions processing through the system. No data has been lost and the system should be caught up shortly. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.

This incident has been resolved.

We are investigating an open incident with our document processing infrastructure which is potentially causing delays or failures for transactions processing through the system. No data has been lost and the system should be caught up shortly. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.

We are continuing to investigate this issue.

We are continuing to investigate the issue. The team is isolated the cause and we are working on a fix.

The issue was identified and a fix was implemented. Recovery of the backlog of data is in process. Any failed documents are being isolated and determined for recovery.

We are continuing to monitor for any further issues.

We are continuing to process a small backlog of data, but new documents entering the system are processing normally. Any documents that failed during the outage are being assessed for recovery.

The backlog of data is fully processed. We continue to isolate and recover failed documents.

This incident has been resolved.

We are investigating an open incident with our document processing infrastructure which is potentially causing delays or failures for transactions for customers using our Web portal. No data has been lost and the system should be caught up shortly. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

We are investigating an open incident with our document processing infrastructure which is potentially causing delays or failures for transactions processing through the system. No data has been lost and the system should be caught up shortly. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are investigating an open incident with our NetSuite Integration which is potentially causing delays for document processing through the system. No data has been lost and all transactions will process as expected after we have recovered from the incident. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We have identified the cause of this incident and our Technology team is working diligently to correct it. Thanks for your continued patience.

We are continuing to work on a fix for this issue.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We have identified an issue with Commerce Platform. Applications in Commerce platform (including Assortment and Fulfillment).

We have corrected the issue that has caused this incident and we're actively monitoring the situation to ensure performance returns to acceptable levels. Thank you.

We are continuing to monitor for any further issues.

This incident has been resolved.

We are investigating an open incident with our document processing infrastructure which is potentially causing delays or failures for transactions processing through the system. No data has been lost and the system should be caught up shortly. We will reconcile all data after we have recovered from the incident to ensure all transactions are processed as expected.

A fix has been implemented and we are monitoring the results.

A fix has been implemented and we are continue to monitor the results.

We seeing performance returning to normal and continue to monitor system performance for full recovery.

This incident has been resolved.

We have corrected the issue that caused this incident and we're actively monitoring the situation to ensure performance returns to acceptable levels. Thank you for your patience.

A fix has been implemented and we are monitoring the results.

We are continuing to monitor for any further issues.

This incident has been resolved.