62 recorded Stampscom incidents since August 2024, with official updates, affected components, duration and resolution information.
We are currently investigating this issue.
This incident has been resolved.
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
Stamps.com Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.
Stamps.com Engineers have identified an issue that may delay some of our customers' ability to import orders from Ebay. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
Stamps.com Engineers have fixed this issue involving Ebay and all orders are being imported in real-time. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.
We are aware of a problem that may impact some customers’ ability to use FedEx. We are monitoring this issue and will provide an update when it is available. We apologize for the inconvenience.
This incident has been resolved.
To comply with USPS standards and avoid label errors or future USPS non-compliance fees , please be sure to enter all package dimensions (L x W x H) when creating your label.
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to generate rates for Priority Mail and UPS services through our Windows Clients. The website is unaffected and should be used as a workaround for now. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
Stamps.com Engineers have fixed the technical issue and all systems are functioning normally. Thank you for your patience.
We are aware of reports of inaccurate rates for some USPS mailing services through Stamps.com. Our engineering team is actively investigating, and we will post another update as soon as more information is available.
Stamps.com Engineers have fixed the cubic rating issue and all systems are functioning normally. Thank you for your patience.
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
Stamps.com Engineers have fixed the technical issue and all systems are functioning normally. Thank you for your patience.
We are currently investigating this issue.
Effective July 1, the European Union introduced a new €3 flat-rate customs duty per HS code for items valued under €150, in addition to import VAT. Learn more here . GlobalPost: Due to new EU regulations, Germany is no longer accepting IOSS DDU shipments valued under €150, and France will only accept them through the end of July. To avoid automatic returns, customs delays, or extra fees, we highly recommend using our DDP services including, GlobalPost Plus or GlobalPost Plus Duties & Taxes Included. See details here . Canada Post: Effective July 3, 2026, Canada Post is temporarily suspending parcel acceptance to select European Union destinations due to new EU customs requirements for low value shipments. See details here .
We are aware of a problem that may impact some customers’ ability to use Stamps.com API. We are monitoring this issue and will provide an update when it is available. We apologize for the inconvenience.
This incident has been resolved.
Effective May 26, 2026, GlobalPost’s Southern California (LAX/Cypress, CA) processing hub has resumed operations. All pickups and drop-offs in the LAX area will proceed as expected as of this day.
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to rate and print UPS shipping labels through our classic Windows client application. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
Stamps.com Engineers have fixed the UPS postage rating and printing issues within the Windows client. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.
We are aware of a problem that may impact some customers’ ability to use Stamps.com service. We are monitoring this issue and will provide an update when it is available. We apologize for the inconvenience.
Stamps.com Engineers have fixed the technical issue and all systems are functioning normally. Thank you for your patience.
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
This incident has been resolved.
We are aware of a problem that may impact some customers’ ability to use Stamps.com service. We are monitoring this issue and will provide an update when it is available. We apologize for the inconvenience.
Stamps.com Engineers have fixed the technical issue and all systems are functioning normally. Thank you for your patience.
Stamps.com Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
This incident has been resolved.
Due to the situation in the Middle East, several carriers are either closely monitoring or adjusting their availability. UPS is closely monitoring the situation and using established contingency plans to manage its operations safely and efficiently. FedEx has resumed pickup and delivery services across the Middle East, where it is safe to do so. Customers shipping to or from the region will experience extended transit times. USPS: Specific military ZIP Codes across Europe and the Middle East are suspended temporarily for all mailing services until further notice. GlobalPost: Several Middle Eastern countries are temporarily suspended for all mailing services until further notice. For the most up-to-date information, please visit each carrier’s service alert pages linked above.
We are aware of a problem that may impact some customers’ ability to sign up for a new Stamps.com account. We are monitoring this issue and will provide an update when it is available. We apologize for the inconvenience.
This incident has been resolved.
Our Engineers have identified an issue that may affect some of our customers' ability to reset passwords on their Stamps.com account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
This incident has been resolved.
