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    Streamlabs outage history

    34 recorded Streamlabs incidents since April 2017, with official updates, affected components, duration and resolution information.

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    Logitech Options+ and G HUB macOS Certificate Issue

    Started January 8, 2026 at 4:54 PM UTC · 3d 14h

    Pending
    Affected components
    Logitech GHUBLogitech Options+
    1. January 8, 2026 at 4:54 PM UTCinvestigating

      A new ‘patch’ installer for Logitech Options+ and G HUB is now available to fix an issue that caused the apps to stop working on macOS. To download and learn more, please see this page. https://support.logi.com/hc/articles/37493733117847

    2. January 12, 2026 at 7:12 AM UTCresolved

      A new ‘patch’ installer for Logitech Options+ and G HUB is now available to fix an issue that caused the apps to stop working on macOS. To download and learn more, please see this page. https://support.logi.com/hc/articles/37493733117847

    Logitech Circle: Service Issue with Circle 1 Cameras

    Started December 17, 2024 at 7:01 PM UTC · 2d 6h

    OutageMajor incident
    Affected components
    Video Recording
    1. December 17, 2024 at 7:01 PM UTCidentified

      We have identified an issue with Circle 1 cameras not being able to connect and are working on a fix.

    2. December 19, 2024 at 7:45 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. December 20, 2024 at 1:24 AM UTCresolved

      This incident has been resolved.

    Logitech Alert Service Outage

    Started February 9, 2023 at 8:37 PM UTC · 1h 10m

    Pending
    Affected components
    Subscription ManagementRemote ControlApp LoginRemote Viewing and PlaybackMac, Windows, Mobile and Web Commander
    1. February 9, 2023 at 8:37 PM UTCinvestigating

      We are currently investigating this issue. Cameras are currently unable to connect after a maintenance operation.

    2. February 9, 2023 at 9:46 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. February 9, 2023 at 9:46 PM UTCresolved

      This issue has been resolved.

    Logitech Circle: 3rd Party API Service Issue

    Started September 28, 2022 at 5:30 PM UTC · 3h 46m

    IssuesMinor incident
    1. September 28, 2022 at 5:30 PM UTCidentified

      An Amazon Web Services service outage is currently causing intermittent failures in the Circle Public API endpoint.

    2. September 28, 2022 at 9:16 PM UTCresolved

      Amazon Web Services has resolved the issue on their end and the Circle Public API is now operating normally.

    UE SmartRadio and MySqueezebox.com partly down due to AWS outage

    Started December 22, 2021 at 2:25 PM UTC · 12h 26m

    OutageMajor incident
    1. December 22, 2021 at 2:25 PM UTCinvestigating

      We are currently investigating this issue.

    2. December 22, 2021 at 3:25 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. December 22, 2021 at 3:26 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    4. December 22, 2021 at 10:51 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. December 23, 2021 at 2:47 AM UTCmonitoring

      The issue has been resolved - all service restored.

    6. December 23, 2021 at 2:51 AM UTCresolved

      This incident has been resolved.

    Logitech Circle: Service Issue due to Amazon Web Services Problem

    Started December 15, 2021 at 3:15 PM UTC · 54m

    OutageMajor incident
    Affected components
    Smart AlertsVideo StorageVideo ProcessingRemote Viewing and PlaybackVideo RecordingCircle Safe Payments
    1. December 15, 2021 at 4:06 PM UTCidentified

      Amazon Web Services is having a major Internet Connectivity issue that is affecting the Circle Cloud systems. As soon as Amazon Web Services resolves their issue, Circle system should auto recover. For direct status updates from AWS, please see https://status.aws.amazon.com/

    2. December 15, 2021 at 4:26 PM UTCresolved

      AWS has resolved their issue and Circle services have returned to normal.

    Planned Maintenance

    Started January 27, 2021 at 5:58 AM UTC · 3h 56m

    IssuesMinor incident
    1. January 27, 2021 at 5:58 AM UTCinvestigating

      We have to do some maintenance work on the mysqueezebox.com service which could lead to temporary service outages.

    2. January 27, 2021 at 7:03 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. January 27, 2021 at 9:53 AM UTCresolved

      This incident has been resolved.

    MySqueezebox: Reduced performance in EU datacenter

    Started December 29, 2020 at 6:53 AM UTC · 1h 56m

    IssuesMinor incident
    1. December 29, 2020 at 6:53 AM UTCinvestigating

      We are investigating the issue.

    2. December 29, 2020 at 6:53 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. December 29, 2020 at 8:07 AM UTCmonitoring

      Devices are re-connecting slowly.

    4. December 29, 2020 at 8:49 AM UTCresolved

      This incident has been resolved.

    Logitech Alert experiencing issues with Android app

    Started October 29, 2020 at 4:21 AM UTC · 4m

    IssuesMinor incident
    Affected components
    Mac, Windows, Mobile and Web Commander
    1. October 29, 2020 at 4:21 AM UTCinvestigating

      We are currently investigating this issue.

    2. October 29, 2020 at 4:26 AM UTCresolved

      This incident has been resolved.

    Reduced performance in US datacenter for mysqueezebox.com

    Started October 19, 2020 at 7:45 AM UTC · 16h 32m

    Pending
    1. October 19, 2020 at 7:45 AM UTCinvestigating

      We're currently experiencing reduced performance in the US datacenter for mysqueezebox.com. Please be patient while we investigate the issue.

    2. October 19, 2020 at 7:45 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. October 19, 2020 at 7:46 AM UTCidentified

      We are continuing to work on a fix for this issue.

    4. October 19, 2020 at 10:27 PM UTCmonitoring

      We have addressed the underlying issue and begun re-routing US-based traffic back to the US datacenter. All systems are returning to normal.

    5. October 20, 2020 at 12:16 AM UTCmonitoring

      All systems are functioning as intended.

    6. October 20, 2020 at 12:17 AM UTCresolved

      This incident has been resolved.

    mysqueezebox.com EU down

    Started October 7, 2019 at 7:02 AM UTC · 10h 3m

    OutageCritical incident
    1. October 7, 2019 at 7:02 AM UTCinvestigating

      We're currently experiencing extremely high load in our EU datacenters.

    2. October 7, 2019 at 2:01 PM UTCinvestigating

      Unfortunately the infrastructure can't handle the in-rush of the reconnecting devices. We're working to get the situation under control.

    3. October 7, 2019 at 3:38 PM UTCmonitoring

      Devices seem to reconnect successfully now. If yours doesn't work correctly then please restart it.

    4. October 7, 2019 at 5:05 PM UTCresolved

      We're back on track!

    Logitech Circle: Service Issue

    Started May 23, 2019 at 10:54 PM UTC · 36m

    IssuesMinor incident
    Affected components
    Smart AlertsVideo StorageVideo ProcessingRemote Viewing and PlaybackVideo RecordingCircle Safe Payments
    1. May 23, 2019 at 10:54 PM UTCinvestigating

      We are investigating an issue with the Circle servers causing some cameras utilizing Smart Location to have trouble connecting.

    2. May 23, 2019 at 11:07 PM UTCmonitoring

      A fix has been put in place and we are monitoring the situation.

    3. May 23, 2019 at 11:30 PM UTCresolved

      This incident has been resolved.

    Logitech account email delivery interruption

    Started May 2, 2019 at 7:32 PM UTC · 3h 11m

    IssuesMinor incident
    Affected components
    Subscription ManagementLogi IDRemote ControlApp LoginRemote Viewing and PlaybackMac, Windows, Mobile and Web Commander
    1. May 2, 2019 at 7:32 PM UTCmonitoring

      A small number of emails sent by the Logitech Accounts service are not being delivered. We have contacted the email delivery service and they are working on resolving this issue. Retrying the operation should resolve the issue for the affected customers.

    2. May 2, 2019 at 10:43 PM UTCresolved

      The email delivery issue has been resolved, and Logitech Account email delivery is fully operational.

    Logitech Circle: Service Issue

    Started March 27, 2019 at 10:45 PM UTC · 1h 3m

    IssuesMinor incident
    Affected components
    Smart AlertsRemote Viewing and Playback
    1. March 27, 2019 at 10:45 PM UTCidentified

      Due to an ongoing issue with Amazon Web Services, there is a small delay in Recordings and Recording Notifications appearing in clients. All recordings are being saved and processed.

    2. March 27, 2019 at 11:48 PM UTCresolved

      Amazon Web Services has resolved their underlying issue and the Circle service is now operating normally.

    Web Client Performance Issue

    Started September 13, 2018 at 4:22 PM UTC · 7d 11h

    IssuesMinor incident
    Affected components
    Remote Viewing and Playback
    1. September 13, 2018 at 4:22 PM UTCinvestigating

      We are investigating an issue with the circle web client which causes live video to be choppy or stall and scrolling through the list of activities to flicker and jump.

    2. September 21, 2018 at 3:46 AM UTCresolved

      This incident has been resolved.

    Account management emails are not delivered

    Started August 29, 2018 at 3:02 PM UTC · 24m

    IssuesMinor incident
    Affected components
    Logi ID
    1. August 29, 2018 at 3:02 PM UTCidentified

      Password reset and other account management emails are not reaching some customers due to email delivery service malfunction. We are working on resolving the issue.

    2. August 29, 2018 at 3:27 PM UTCresolved

      This incident has been resolved.

    Account management emails are not delivered

    Started August 28, 2018 at 4:05 PM UTC · 2h 40m

    IssuesMinor incident
    Affected components
    Logi ID
    1. August 28, 2018 at 4:05 PM UTCidentified

      Account management emails are not being delivered for some customers. The issue is caused by connectivity issues experienced by the email delivery service provider used by Logitech Accounts. As the result, password reset functionality may not work until the issue is resolved. The email provider is aware of the issue and is investigating.

    2. August 28, 2018 at 6:45 PM UTCresolved

      The incident has been resolved.

    LM Maintenance in EU

    Started June 6, 2018 at 9:47 PM UTC · 26m

    Pending
    1. June 6, 2018 at 9:47 PM UTCidentified

      There is a planned maintenance starting shortly. Players in the EU will see some disruption in the next hour; we hope to have everything back online within an hour.

    2. June 6, 2018 at 10:12 PM UTCresolved

      Maintenance in EU has been completed. All radios should be able to connect and get back online.

    UE Smart Radio/Logitech Music Maintenance

    Started June 6, 2018 at 7:23 AM UTC · 39m

    Pending
    1. June 6, 2018 at 7:23 AM UTCidentified

      There is an anticipated maintenance related outage for UE Smart Radio and Logitech Music today from 12:30am PDT to 1:30am PDT. This will only affect users in the US.

    2. June 6, 2018 at 8:01 AM UTCidentified

      We are continuing to work on a fix for this issue.

    3. June 6, 2018 at 8:02 AM UTCresolved

      Maintenance is completed. There was a brief outage during this period, but full service was restored within 20 minutes.

    UE SmartRadio: music service interaction interrupted (US)

    Started May 13, 2018 at 2:30 PM UTC · 2h 48m

    IssuesMinor incident
    1. May 13, 2018 at 2:30 PM UTCinvestigating

      Some music services no longer are accessible on the UE SmartRadio when connected to our US datacenter.

    2. May 13, 2018 at 5:18 PM UTCresolved

      This incident has been resolved.