Sumo Logic outage history

We are currently investigating reports of problems with Billing and Account Management. We will provide more information soon.

We have identified the source of the issue affecting Billing and Account Management. We are working on a fix for the problem.

We are no longer seeing issues with Billing and Account Management and normal operation has been restored at this time.

We are currently investigating reports of problems with Metrics Alerting. Users may see processing of metrics data is delayed and metrics-based Monitors may have delayed triggers and notifications. All data is safely collected and will be processed as it was received. We will provide more information soon.

We have implemented a fix for the issue affecting Metrics Alerting. Users relying on metrics-based alerts may have experience delayed delivery of notifications. Normal processing has resumed. We are currently monitoring the results.

We are no longer seeing issues with Metrics Alerting and normal operation has been restored at this time.

We are currently investigating reports of problems with Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We will provide more information soon.

We have identified the source of the issue affecting Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We are working on a fix for the problem.

We have implemented a fix for the issue affecting Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We are currently monitoring the results.

We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.

We are currently investigating reports of problems with Cloud SIEM Processing. Logs may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. We will provide more information soon.

We have identified the source of the issue affecting Cloud SIEM Processing. Logs may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. We are working on a fix for the problem.

We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.

We are currently investigating reports of problems with Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We will provide more information soon.

We have identified the source of the issue affecting Cloud SIEM Processing. Logs may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. We are working on a fix for the problem.

We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.

We have implemented a fix for the issue affecting Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We are currently monitoring the results.

We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.

We are currently investigating reports of problems with Tracing Collection. Trace data sent may fail to ingest or be rejected due to service unavailability. We will provide more information soon.

We have implemented a fix for the issue affecting Tracing Collection. We are currently monitoring the results.

We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.

We are currently investigating reports of problems with Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We will provide more information soon.

We have implemented a fix for the issue affecting Cloud SIEM Processing. We are currently monitoring the results.

We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.

We have identified the source of the issue affecting Cloud SIEM APIs and Cloud SIEM UI. The Cloud SIEM User Interface may fail to load or show errors. This can impact viewing Insights, managing detection rules, or investigating related signals and records. We are working on a fix for the problem.

We have implemented a fix for the issue affecting Cloud SIEM APIs and Cloud SIEM UI. The Cloud SIEM User Interface may fail to load or show errors. This can impact viewing Insights, managing detection rules, or investigating related signals and records. We are currently monitoring the results.

We are no longer seeing issues with Cloud SIEM APIs and Cloud SIEM UI and normal operation has been restored at this time.

We are currently investigating reports of problems with Cloud SIEM Processing. Users may experience delayed Signal Generation. Alerts based on signals may not dispatch to the user. We will provide more information soon.

We have implemented a fix for the issue affecting Cloud SIEM Processing. Users may experience delayed Signal Generation. Alerts based on signals may not dispatch to the user. We are currently monitoring the results.

We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.

We are currently investigating reports of problems with Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We will provide more information soon.

We have identified the source of the issue affecting Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We are working on a fix for the problem.

We have implemented a fix for the issue affecting Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We are currently monitoring the results.

We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.

We are currently investigating reports of problems with Cloud SIEM Processing. The symptoms are: latency in processing and displaying security data. We will provide more information soon.

We have identified the source of the issue affecting Cloud SIEM Processing. The symptoms are: latency in processing and displaying security data. We are working on a fix for the problem.

We have implemented a fix for the issue affecting Cloud SIEM Processing. The symptoms are: latency in processing and displaying security data. We are currently monitoring the results.

We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.

We are currently investigating reports of problems with Cloud SIEM UI. The symptoms are: UI slowness. We will provide more information soon.

We are no longer seeing issues with Cloud SIEM UI and normal operation has been restored at this time.

We are currently investigating reports of problems with Cloud SIEM Processing. The symptoms are: latency in processing and displaying security data. We will provide more information soon.

We have implemented a fix for the issue affecting Cloud SIEM Processing. The symptoms are: latency in processing and displaying security data. We are currently monitoring the results.

We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.

We are currently investigating reports of problems with Cloud SIEM Processing. Users may experience delayed Signal Generation. Alerts based on signals may not dispatch to the user.

We are continuing to investigate this issue.

We have identified the source of the issue affecting Cloud SIEM Processing. Users may experience delayed Signals and Insights Generation. Alerts based on signals may not dispatch to the user.

We have implemented a fix for the issue affecting Cloud SIEM Processing. We are currently monitoring the results. Users may experience delayed Signals and Insights Generation. Alerts based on signals may not dispatch to the user.

We are no longer seeing an issue with Cloud SIEM Processing in North America 2 (US2) and Europe 1 (EU). We are still actively monitoring the results on North America 1 (US1). Users may experience delayed Signals and Insights Generation. Alerts based on signals may not dispatch to the user.

We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.

We are currently investigating reports of problems with Cloud SIEM Processing. The symptoms are: latency in processing and displaying security data. We will provide more information soon.

We have identified the source of the issue affecting Cloud SIEM Processing. The symptoms are: latency in processing and displaying security data. We are working on a fix for the problem.

We have implemented a fix for the issue affecting Cloud SIEM Processing. The symptoms are: latency in processing and displaying security data. We are currently monitoring the results.

We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.

We are currently investigating reports of problems with Logs Collection, Metrics Collection and Tracing Collection. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data. We will provide more information soon.

We have identified the source of the issue affecting Logs Collection, Metrics Collection and Tracing Collection. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data. We are working on a fix for the problem.

We have implemented a fix for the issue affecting Logs Collection, Metrics Collection and Tracing Collection. The symptoms are: latency in processing and displaying log data, latency in processing and displaying metrics data, latency in processing and displaying tracing data. We are currently monitoring the results.

We are no longer seeing issues with Logs Collection, Metrics Collection and Tracing Collection and normal operation has been restored at this time.

We are currently investigating reports of problems with Logs Alerting and Metrics Alerting, which are resulting in latency, slowness, or delay in displaying data. We will provide more information soon.

We have identified the source of the issue affecting Logs Alerting and Metrics Alerting, which are resulting in latency, slowness, or delay in displaying data. We are working on a fix for the problem.

We are no longer seeing issues with Logs Alerting and Metrics Alerting and normal operation has been restored at this time.

We are currently investigating reports of problems with Data Indexing. The symptoms are: latency in processing and displaying logs and metrics data. We will provide more information soon.

We have implemented a fix for the issue affecting Data Indexing. The symptoms are: latency in processing and displaying logs and metrics data. We are currently monitoring the results.

We are continuing to monitor the fix for Data Indexing.

We are also seeing impact on: Components: Cloud SIEM Processing We are continuing to monitor the fix for Cloud SIEM Processing and Data Indexing.

We are no longer seeing issues with Cloud SIEM Processing and Data Indexing and normal operation has been restored at this time.

We are currently investigating reports of problems with Logs Alerting. Users relying on logs based alerts may fail to receive notifications. We will provide more information soon.

We have identified the source of the issue affecting logs based alerts. We are working on a fix for the problem.

We are no longer seeing issues with Logs Alerting and normal operation has been restored at this time.