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Swagger outage history

39 recorded Swagger incidents since July 2019, with official updates, affected components, duration and resolution information.

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Errors publishing contracts to PactFlow

Started July 8, 2026 at 11:19 PM UTC 1d 0h

OutageMajor incident

Affected components

Pact publication and retrieval

July 8, 2026 at 11:19 PM UTCmonitoring
The issues causing errors when publishing contracts to PactFlow have now been resolved. We will continue to monitor the affected components to ensure everything is operating as intended. For additional support, please reach out to Customer Care via https://support.smartbear.com/pactflow/.
July 9, 2026 at 11:27 PM UTCresolved
This incident has been resolved.

Intermittent 403 errors from GitHub Actions

Started June 8, 2026 at 11:30 PM UTC 18d 2h

IssuesMinor incident

Affected components

Verification ResultsDeployments & ReleasesCan-I-DeployPact publication and retrieval

June 8, 2026 at 11:30 PM UTCinvestigating
We are aware that some customers are experiencing intermittent 403 errors when accessing Swagger Contract Testing from GitHub Actions runners. We are currently investigating the cause. Retrying the failed step typically succeeds in the meantime. We will provide an update as the situation progresses.
June 11, 2026 at 11:53 PM UTCmonitoring
We are actively working with our upstream providers to resolve this issue. In the meantime, if you are experiencing this problem, please report it to the Microsoft Security Response Center (MSRC) at https://msrc.microsoft.com/report/. Additional reports help raise visibility and may assist in expediting the investigation and resolution. We will continue working with our providers on our side and will share further updates as they become available.
June 27, 2026 at 1:51 AM UTCresolved
We worked with our providers/vendors to implement a solution and the issue has now been resolved. If you are still experiencing 403 errors, please reach out to Customer Care via https://support.smartbear.com/pactflow/.

Swagger Studio - Web application

Started December 22, 2025 at 8:38 AM UTC 2h 45m

Pending

Affected components

Web Application

December 22, 2025 at 8:38 AM UTCinvestigating
We are currently investigating an issue preventing users from using Swagger Studio. We apologize for the inconvenience.
December 22, 2025 at 9:37 AM UTCmonitoring
System is operational again. Team is still actively monitoring the environment to ensure platform stability.
December 22, 2025 at 11:24 AM UTCresolved
This incident has been resolved.

Swagger Explore Outage

Started November 26, 2025 at 5:41 PM UTC 38m

OutageCritical incident

Affected components

Web Application

November 26, 2025 at 5:41 PM UTCinvestigating
We are investigating an issue affecting the Swagger Explore web application.
November 26, 2025 at 6:19 PM UTCresolved
This incident has been resolved.

Custom Domains Issue

Started November 18, 2025 at 2:08 PM UTC 2h 46m

OutageCritical incident

Affected components

Web Application

November 18, 2025 at 2:08 PM UTCinvestigating
We are aware and are investigating an ongoing issue affecting custom domains.
November 18, 2025 at 2:46 PM UTCmonitoring
Accounts using Custom Domains were impacted by the global Cloudflare outage, which is now recovering gradually. We'll continue to monitor the restoration progress, though there may be intermittent issues as the fixes propagate across the Cloudflare network.
November 18, 2025 at 4:54 PM UTCresolved
This incident has been resolved.

Degraded Performance

Started November 13, 2025 at 9:56 AM UTC 7h 43m

Pending

Affected components

PactFlow AuthenticationAccount and Subscription managementGoogle AuthenticationWeb ApplicationVerification ResultsDeployments & ReleasesEmailUser and role managementBi-directional contractsWeb ApplicationWeb ApplicationWebhooksUser InterfaceSecrets ManagementCan-I-DeployToken ManagementSAML FederationPact publication and retrievalAPIAPI MockingGithub Authentication

November 13, 2025 at 9:56 AM UTCinvestigating
We are currently experiencing intermittent degraded performance across API Hub products. We are aware of this and are investigating it at this time. We apologize for any inconvenience this may cause you, and we will post an update when we know more.
November 13, 2025 at 10:57 AM UTCidentified
We have identified the issue and implemented a hotfix. Initial results indicate improved performance. Our team continues to monitor the situation and is working toward full remediation and permanent resolution.
November 13, 2025 at 5:39 PM UTCresolved
Following the hotfix implementation, the issue has been resolved. Our team continues to closely monitor the environment to ensure system stability

Major Service Disruption

Started October 20, 2025 at 7:53 AM UTC 1h 56m

OutageMajor incident

Affected components

Account and Subscription managementWeb ApplicationPaymentWeb ApplicationWeb ApplicationUser InterfaceAPIAPI Mocking

October 20, 2025 at 7:53 AM UTCidentified
We are currently experiencing an unexpected outage affecting API Hub. Our support team is actively working to identify the issue and restore full functionality as soon as possible.
October 20, 2025 at 9:49 AM UTCresolved
This incident has been resolved.

API Hub - Issues affecting Login for users

Started August 21, 2025 at 6:26 PM UTC 1h 33m

OutageMajor incident

Affected components

Web ApplicationWeb ApplicationWeb Application

August 21, 2025 at 6:26 PM UTCinvestigating
We are currently investigating problems preventing users being unable to login to API Hub.
August 21, 2025 at 7:01 PM UTCinvestigating
We are continuing to investigate this issue.
August 21, 2025 at 7:51 PM UTCidentified
We've identified the issue and a fix is being applied. We thank you for your patience.
August 21, 2025 at 7:59 PM UTCresolved
This incident has been resolved.

SwaggerHub Portal Web App Issue

Started July 22, 2025 at 12:51 PM UTC 27m

OutageCritical incident

Affected components

Web ApplicationAPI

July 22, 2025 at 12:51 PM UTCinvestigating
We are currently investigating an issue preventing users from using SwaggerHub Portal. We apologize for the inconvenience.
July 22, 2025 at 1:13 PM UTCidentified
A fix has been released.
July 22, 2025 at 1:13 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
July 22, 2025 at 1:18 PM UTCresolved
This incident has been resolved.

API Hub: Branding and HaloAI

Started May 15, 2025 at 4:28 PM UTC 1h 2m

OutageCritical incident

Affected components

Web ApplicationWeb Application

May 15, 2025 at 4:28 PM UTCinvestigating
We are currently experiencing issues with API Hub that affects Branding and HaloAI. We apologize for the inconvenience.
May 15, 2025 at 4:28 PM UTCinvestigating
We are continuing to investigate this issue.
May 15, 2025 at 5:30 PM UTCresolved
This incident has been resolved.

API Hub Design - user management

Started March 28, 2025 at 11:17 AM UTC 16m

IssuesMinor incident

Affected components

Web Application

March 28, 2025 at 11:17 AM UTCinvestigating
We are currently investigating an issue affecting user management.
March 28, 2025 at 11:33 AM UTCresolved
This incident has been resolved.

SwaggerHub Automocking

Started September 11, 2024 at 12:48 AM UTC 18m

OutageCritical incident

Affected components

API Mocking

September 11, 2024 at 12:48 AM UTCinvestigating
We are aware of an issue affecting our users ability to use the API Mock feature. We are currently investigating. We apologize for any inconvenience this may cause you, and we will post an update when we know more.
September 11, 2024 at 1:07 AM UTCresolved
This incident has been resolved.

SwaggerHub Web App Issue

Started July 29, 2024 at 1:08 PM UTC 15m

OutageCritical incident

Affected components

Web Application

July 29, 2024 at 1:08 PM UTCinvestigating
We are investigating an issue causing 500 errors
July 29, 2024 at 1:23 PM UTCresolved
This incident has been resolved.

SwaggerHub Web App Issue

Started July 29, 2024 at 11:58 AM UTC 7m

OutageCritical incident

Affected components

Web Application

July 29, 2024 at 11:58 AM UTCinvestigating
We are aware of an issue causing 500 errors to show up in the UI. We are investigating the issue.
July 29, 2024 at 12:05 PM UTCresolved
This incident has been resolved.

SwaggerHub API Auto Mocking Issue

Started June 24, 2024 at 3:36 PM UTC 11m

OutageCritical incident

Affected components

API Mocking

June 24, 2024 at 3:36 PM UTCinvestigating
We are investigating an issue that is affecting API Mocking.
June 24, 2024 at 3:45 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
June 24, 2024 at 3:47 PM UTCresolved
This incident has been resolved.

SwaggerHub Web App Issue

Started June 24, 2024 at 1:39 PM UTC 32m

OutageCritical incident

Affected components

Web Application

June 24, 2024 at 1:39 PM UTCinvestigating
We are currently investigating an issue preventing users from using SwaggerHub. We apologize for the inconvenience.
June 24, 2024 at 2:11 PM UTCresolved
This incident has been resolved.

SwaggerHub API Auto Mocking Issue

Started May 23, 2024 at 1:19 PM UTC 2h 24m

OutageMajor incident

Affected components

API Mocking

May 23, 2024 at 1:19 PM UTCinvestigating
We are aware of an ongoing issue affecting a users ability to create APIs in SwaggerHub when the Auto Mock API toggle is On. This is also affecting users when adding API Mock to any existing APIs. We are currently investigating.
May 23, 2024 at 3:43 PM UTCresolved
We have identified and fixed the problem with regards to the API Mocking. Functionality of this feature is operational again.

SwaggerHub Login Issue

Started March 25, 2024 at 1:51 PM UTC 9m

OutageCritical incident

Affected components

Web Application

March 25, 2024 at 1:51 PM UTCinvestigating
We are aware of an ongoing issue affecting user's ability to log into SwaggerHub. We are currently investigating.
March 25, 2024 at 2:00 PM UTCresolved
This incident has been resolved.

SwaggerHub Login Issues

Started March 23, 2023 at 3:23 PM UTC 28m

OutageCritical incident

Affected components

Web Application

March 23, 2023 at 3:23 PM UTCinvestigating
We are currently investigating an issue where users are reporting errors when attempting to login and access the application. We thank you for your patience and apologize for any inconvenience this is causing you.
March 23, 2023 at 3:51 PM UTCresolved
The incident has been resolved. Users should be able to login to SwaggerHub again. We apologize for this inconvenience, and If you continue to experience any issues or have any questions, please submit your issue here: https://support.smartbear.com/open-ticket/

Production Issues Affecting SwaggerHub

Started February 9, 2023 at 3:33 PM UTC 1d 22h

IssuesMinor incident

Affected components

Web ApplicationEmail NotificationsPaymentAPI Mocking

February 9, 2023 at 3:33 PM UTCidentified
Sometimes even the best ideas need a little more time to get right. This past week we introduced some changes around user management into SwaggerHub. Unfortunately, those changes had unintended downstream impacts to users. We’d like to apologize to you, our valued partners. We know that delivering quality software over and over is demanding. We are dedicated to delivering our customers the best developer experience for API development. Because of this commitment to quality, our team has been working nonstop to correct some of the errors our customers have experienced. Fixes will occur between February 11th and February 13th, 2023. You may experience degraded performance during this window. If you experience any downtime outside of this window or have any questions, please submit your issue here: https://support.smartbear.com/swaggerhub/message/
February 11, 2023 at 2:18 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
February 11, 2023 at 2:28 PM UTCresolved
This incident has been resolved.

Swagger outage history and incident timeline | Uptimus