Tenable outage history

We are aware of and actively investigating issues with scheduled scans failing to launch for certain users. We will provide periodic updates as our engineers continue working on this issue.

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

We have implemented a fix for the issue and are monitoring the recovery.

The issue has been resolved. We are sorry for the disruption and inconvenience.

We are aware of and actively investigating service disruptions affecting site access for certain users. We will provide periodic updates as our engineers continue working on this issue.

Our engineering team continues to investigate this issue.

The issue has been resolved. We are sorry for the disruption and inconvenience.

We are aware of and actively investigating data latency in Exposure Management that are impacting certain users. We will provide periodic updates as our engineers continue working on this issue. The issue is related to an ongoing incident with our service provider.

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

We have implemented a fix for the issue and are monitoring the recovery.

We have implemented a fix for the issue and are monitoring the recovery.

The issue has been resolved. We are sorry for the disruption and inconvenience.

Between 00:37 UTC to 00:56 UTC, the Cyber Exposure Feed was temporarily unresponsive and the issue has been resolved.. The issue has been resolved. We apologize for any inconvenience this may have caused.

We are aware of and actively investigating issues with TPM GUI slowness and 502/503 errors certain users. We will provide periodic updates as our engineers continue working on this issue.

We have implemented a fix for the issue and are monitoring the recovery.

The issue has been resolved. We are sorry for the disruption and inconvenience.

We are aware of and actively investigating scan processing and explore findings and asset pages delays that are impacting certain users. We will provide periodic updates as our engineers continue working on this issue.

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

We have implemented a fix for the issue and are monitoring the recovery.

The issue has been resolved. We are sorry for the disruption and inconvenience.

We are aware of and actively investigating issues with TPM GUI slowness and 502/503 errors certain users. We will provide periodic updates as our engineers continue working on this issue.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

The issue has been resolved. We are sorry for the disruption and inconvenience.

We are aware of and actively investigating issues with scheduled scans failing to launch for certain users. We will provide periodic updates as our engineers continue working on this issue.

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

The issue has been identified and a fix is being implemented.

The issue has been resolved. We are sorry for the disruption and inconvenience.

We are aware of and actively investigating an issue impacting access to certain settings for some users with custom PCI roles. We will provide periodic updates as our engineers continue working on this issue

Our engineering team is continuing to work on a fix for this issue.

Our engineering team continues to investigate this issue.

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

We have implemented a fix for the issue and are monitoring the recovery. If users with custom roles lost access to Platform Settings, an administrator will need to re-enable those permissions manually. Steps are in our KB article: https://connect.tenable.com/kb/tenable-vulnerability-mgmt-kb/platform-settings-permissions-removed-from-certain-custom-roles-in-tenable-vulne/112533 If you have any questions or concerns please reach out to technical support for assistance.

The issue has been resolved. We are sorry for the disruption and inconvenience.

We are aware of and actively investigating issues with the cloud scanners plugins set not updating. We will provide periodic updates as our engineers continue working on this issue.

The sites will be undergoing temporary maintenance for ~15 minutes. Manual scan launches may need to be reattempted once the window is completed

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

It has been determined that this issue is superficial and cloud scanner plugin sets are up-to-date.

The issue has been resolved. We are sorry for the disruption and inconvenience.

We are aware of and actively investigating issues that are impacting the loading speed of the GUI for certain users. We will provide periodic updates as our engineers continue working on this issue.

Our engineering team continues to investigate this issue.

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

We have implemented a fix for the issue and are monitoring the recovery.

The issue has been resolved. We are sorry for the disruption and inconvenience.

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

Our engineering team is continuing to work on a fix for this issue.

We have implemented a fix for the issue and are monitoring.

We are aware of and actively investigating issues with latency leading to scan processing delays for certain users. We will provide periodic updates as our engineers continue working on this issue.

We are continuing to investigate this issue.

We have implemented a fix for the issue and are monitoring the recovery.

The issue has been resolved. We are sorry for the disruption and inconvenience.

We are aware of and actively investigating latency that is impacting recast rule processing for certain users. We will provide periodic updates as our engineers continue working on this issue.

We have implemented a fix for the issue and are monitoring the recovery.

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

The issue has been resolved. We are sorry for the disruption and inconvenience.

We are aware of and actively investigating data platform performance degradation that is impacting orchestration workflows for certain users in the USGov01 environment. We will provide periodic updates as our engineers continue working on this issue.

We are continuing to investigate this issue.

Our engineering team continues to investigate this issue.

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

We have implemented a fix for the issue and are monitoring the recovery.

The issue has been resolved. We are sorry for the disruption and inconvenience.

We are aware of and actively investigating issues with asset tagging not working for certain users. We will provide periodic updates as our engineers continue working on this issue.

We are continuing to investigate this issue.

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

The issue has been resolved. We are sorry for the disruption and inconvenience.

We are aware of and actively investigating ingestion issues that are impacting the Azure cloud connector for certain users. We will provide periodic updates as our engineers continue working on this issue.

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

We have implemented a fix for the issue and are monitoring the recovery.

The issue has been resolved. We are sorry for the disruption and inconvenience.

We are currently investigating an issue affecting data normalization for some EU-region customers, which may cause delays in data syncing; we are actively working on a resolution.

Following our initial fix, we observed a recurrence of the issue during the monitoring phase. We have re-identified the root cause and our engineering team is actively preparing a new fix to address this. We will provide another update as soon as the secondary fix is ready for deployment.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are aware of and actively investigating delays with vulnerability exports for certain users. We will provide periodic updates as our engineers continue working on this issue.

Our engineering team continues to investigate this issue.

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

We have implemented a fix for the issue and are monitoring the recovery.

The issue has been resolved. We are sorry for the disruption and inconvenience.

We are aware of and actively investigating issue that are impacting login for users. We will provide periodic updates as our engineers continue working on this issue.

We have implemented a fix for the issue and are monitoring the recovery.

We are continuing to monitor for any further issues.

The issue has been resolved. We are sorry for the disruption and inconvenience.

We are aware of and actively investigating scheduled web application scans failing to start for certain users. We will provide periodic updates as our engineers continue working on this issue.

We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

The issue has been resolved. We are sorry for the disruption and inconvenience.