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    Thunkable outage history

    32 recorded Thunkable incidents since December 2020, with official updates, affected components, duration and resolution information.

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    Thunkable Platform Service Disruption

    Started November 18, 2025 at 12:10 PM UTC · 3h 0m

    OutageCritical incident
    Affected components
    Mobile Web App HostingThunkable DesignerThunakble Website
    1. November 18, 2025 at 12:10 PM UTCmonitoring

      We are currently experiencing platform issues due to an ongoing incident with Cloudflare Global Network. You can follow the official Cloudflare Global Network status here: https://www.cloudflarestatus.com/ We’ll continue to monitor the situation and share updates as needed. Thank you for your continued patience.

    2. November 18, 2025 at 3:10 PM UTCresolved

      Cloudflare has resolved the issue. We will continue to monitor this situation and provide updates if the issue re-surfaces. Thank you for your patience.

    Platform and Live App Outage

    Started August 7, 2025 at 11:40 PM UTC · 12h 31m

    Pending
    Affected components
    iOS Live AppAndroid Live AppThunkable Designer
    1. August 7, 2025 at 11:40 PM UTCinvestigating

      We are currently experiencing an outage affecting both the Thunkable platform and published live apps. Our engineering team is actively investigating the issue and working to restore full service as quickly as possible. We will provide updates here as soon as more information is available. Thank you for your patience and understanding.

    2. August 7, 2025 at 11:41 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. August 8, 2025 at 4:52 AM UTCmonitoring

      We are continuing to monitor for any further issues.

    4. August 8, 2025 at 12:11 PM UTCresolved

      This incident has been resolved.

    Thunkable Platform Service Disruption

    Started June 12, 2025 at 6:51 PM UTC · 1h 57m

    Pending
    Affected components
    iOS Build ServersAndroid Build ServersDatabaseServer InfrastructureiOS Live AppAndroid Live AppThunkable Designer
    1. June 12, 2025 at 6:51 PM UTCmonitoring

      We are currently experiencing platform issues due to an ongoing incident with Google Cloud Platform. We're actively monitoring the situation and will provide updates as we learn more. Thank you for your patience.

    2. June 12, 2025 at 8:26 PM UTCmonitoring

      Our platform is recovering from an earlier issue related to an ongoing incident with Google Cloud Platform. Some services may still experience degraded performance as systems stabilize. You can follow the official GCP status here: https://status.cloud.google.com/ We’ll continue to monitor the situation and share updates as needed. Thank you for your continued patience.

    3. June 12, 2025 at 8:44 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    4. June 12, 2025 at 8:48 PM UTCresolved

      This incident has been resolved.

    Technical Support System Experiencing High Latency

    Started May 29, 2024 at 3:13 PM UTC · 2h 4m

    IssuesMinor incident
    1. May 29, 2024 at 3:13 PM UTCinvestigating

      Our 3rd party technical support solution provider, Intercom, is experiencing high latency that is actively being investigated, which may prevent Thunkable users on Pro, Business, and Teams plans from contacting our Support team. We're monitoring Intercom's status page and will update you as soon as the issue is resolved. In the meantime, users on Pro, Business, and Teams plans can post in the Thunkable Community if you're experiencing any time-sensitive issues, which our Support team will be actively monitoring and responding to: community.thunkable.com

    2. May 29, 2024 at 3:20 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. May 29, 2024 at 5:17 PM UTCresolved

      This incident has been resolved.

    Android Publishing Issue

    Started February 22, 2024 at 10:05 PM UTC · 2h 15m

    IssuesMinor incident
    Affected components
    Android Build Servers
    1. February 22, 2024 at 10:05 PM UTCidentified

      We have identified an issue preventing users from publishing to the Google Play Store (Android). We are working on a fix and will share an update as soon as it is tested and deployed.

    2. February 23, 2024 at 12:20 AM UTCresolved

      The Google Play Store (Android) publishing issue has been resolved, and you can now resume publishing your app as normal.

    iOS Publishing - Apple Rejecting Builds made with latest XCode

    Started November 3, 2023 at 3:51 PM UTC · 1h 10m

    Pending
    Affected components
    iOS Build Servers
    1. November 3, 2023 at 3:51 PM UTCidentified

      Thunkable iOS apps are built with the latest version of XCode, XCode 15.0.1. As of November 2, 2023, Apple has been showing the following message to Apple developers building apps with XCode 15.0.1: "New apps and app updates must be built with the public (GM) versions of Xcode 11 or later" There is an ongoing thread in the Apple forums about this issue: https://developer.apple.com/forums/thread/740853 See the Thunkable Community's discussion at: https://community.thunkable.com/t/apple-publishing-issue/2679204/4

    2. November 3, 2023 at 5:01 PM UTCresolved

      This incident has been resolved. Update in the Apple Community thread: https://developer.apple.com/forums/thread/740853?page=12 Update in the Thunkable Community thread: https://community.thunkable.com/t/apple-publishing-issue/2679204/8

    Downloading Android Projects Temporarily Unavailable

    Started October 30, 2023 at 3:44 PM UTC · 1h 12m

    OutageCritical incident
    Affected components
    Android Build Servers
    1. October 30, 2023 at 3:44 PM UTCmonitoring

      A third party service (Maven Central - https://status.maven.org/) is experiencing an outage, which is causing Android project downloads to be temporarily unavailable on Thunkable. We apologize for the inconvenience, and will share updates as we monitor this third party service outage and learn more.

    2. October 30, 2023 at 4:54 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    3. October 30, 2023 at 4:55 PM UTCresolved

      Our third party provider is back up, and Thunkable users can resume downloading Android projects.

    Technical Support System Experiencing High Latency

    Started October 12, 2023 at 2:55 PM UTC · 1h 1m

    Pending
    1. October 12, 2023 at 2:55 PM UTCidentified

      Our 3rd party technical support solution provider, Intercom, is experiencing high latency that is actively being investigated, which may prevent Thunkable users on Pro, Business, and Teams plans from contacting our Support team. We're monitoring Intercom's status page and will update you as soon as the issue is resolved. In the meantime, users on Pro, Business, and Teams plans can post in the Thunkable Community if you're experiencing any time-sensitive issues, which our Support team will be actively monitoring and responding to: community.thunkable.com

    2. October 12, 2023 at 3:57 PM UTCresolved

      Our 3rd party technical support solution provider, Intercom, has resolved the issue that was causing high latency, and Thunkable users on Pro, Business, and Teams plans can now contact our Support team as normal. We will continue to monitor this situation and provide updates if the issue re-surfaces. Thank you for your patience.

    Project Settings Issue in Snap-to-Place Projects

    Started June 13, 2023 at 2:13 PM UTC · 26m

    IssuesMinor incident
    Affected components
    Thunkable Designer
    1. June 13, 2023 at 2:13 PM UTCidentified

      We identified an issue where users cannot open the Project Settings page on snap-to-place projects. We have investigated to find the source of the issue, and are working to deploy a fix as quickly as possible. We will share additional updates shortly.

    2. June 13, 2023 at 2:39 PM UTCresolved

      We have deployed a fix that was causing Project Settings not to display in Snap to Place projects. Please perform a hard refresh in your browser window before continuing to use Thunkable. Thanks for your patience and understanding while we worked to resolve this issue as quickly as possible, and please reach out to us through community.thunkable.com if you have any questions.

    iOS Build Servers are under maintenance

    Started March 23, 2023 at 3:33 PM UTC · 1h 45m

    IssuesMinor incident
    Affected components
    iOS Build Servers
    1. March 23, 2023 at 3:33 PM UTCinvestigating

      An issue impacts the connections to Apple servers for iOS publishing.

    2. March 23, 2023 at 4:11 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. March 23, 2023 at 5:08 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. March 23, 2023 at 5:18 PM UTCresolved

      This incident has been resolved.

    Issues When Rendering Project Screen

    Started January 10, 2023 at 8:10 PM UTC · 3h 10m

    Pending
    Affected components
    Thunkable Designer
    1. January 10, 2023 at 8:10 PM UTCinvestigating

      We see project screen rendering issues.

    2. January 10, 2023 at 8:17 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. January 10, 2023 at 10:32 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    4. January 10, 2023 at 10:52 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. January 10, 2023 at 11:12 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    6. January 10, 2023 at 11:20 PM UTCresolved

      This incident has been resolved.

    Issues When Opening The Project Page

    Started November 17, 2022 at 11:18 PM UTC · 46m

    Pending
    Affected components
    Thunkable Designer
    1. November 17, 2022 at 11:18 PM UTCidentified

      Users are experiencing issues when opening the project page.

    2. November 17, 2022 at 11:46 PM UTCidentified

      We are continuing to work on a fix for this issue.

    3. November 18, 2022 at 12:01 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. November 18, 2022 at 12:04 AM UTCresolved

      This incident has been resolved.

    Elevated Errors in Android Publish Servers

    Started November 8, 2022 at 2:22 PM UTC · 2h 10m

    Pending
    Affected components
    Android Build Servers
    1. November 8, 2022 at 2:22 PM UTCinvestigating

      We are currently investigating this issue.

    2. November 8, 2022 at 4:08 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    3. November 8, 2022 at 4:32 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    4. November 8, 2022 at 4:32 PM UTCresolved

      This incident has been resolved.

    Build Server upstream incident

    Started November 4, 2022 at 10:08 PM UTC · 4h 19m

    IssuesMinor incident
    Affected components
    iOS Build ServersAndroid Build Servers
    1. November 4, 2022 at 10:08 PM UTCidentified

      An incident caused by the Expo service we use for builds is generating issues with our build servers. More information can be found at https://status.expo.dev/

    2. November 4, 2022 at 10:08 PM UTCidentified

      We are continuing to work on a fix for this issue.

    3. November 5, 2022 at 2:22 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. November 5, 2022 at 2:24 AM UTCmonitoring

      We are continuing to monitor for any further issues.

    5. November 5, 2022 at 2:27 AM UTCresolved

      This incident has been resolved.

    Android Build Servers are under maintenance

    Started November 1, 2022 at 6:33 PM UTC · 23m

    Pending
    Affected components
    Android Build Servers
    1. November 1, 2022 at 6:33 PM UTCmonitoring

      Android Build Servers are under maintenance. We will finish it by 1 pm PST or sooner.

    2. November 1, 2022 at 6:56 PM UTCresolved

      This incident has been resolved.

    Elevated Errors in Android Build Servers

    Started October 31, 2022 at 3:33 AM UTC · 1d 0h

    Pending
    Affected components
    iOS Build Servers
    1. October 31, 2022 at 3:33 AM UTCinvestigating

      We're experiencing an elevated level of Android Build Server errors and are currently looking into the issue.

    2. October 31, 2022 at 12:08 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. October 31, 2022 at 12:45 PM UTCidentified

      One of our Android Build Server dependencies is down. We are working on a fix. You can follow the Gradle status here: https://status.gradle.com

    4. October 31, 2022 at 7:11 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    5. October 31, 2022 at 7:49 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    6. November 1, 2022 at 3:43 AM UTCresolved

      This incident has been resolved.

    Android & iOS Build Servers are under maintenance

    Started September 29, 2022 at 9:37 PM UTC · 26m

    IssuesMinor incident
    Affected components
    iOS Build ServersAndroid Build Servers
    1. September 29, 2022 at 9:37 PM UTCmonitoring

      We will be back online around 3 pm PST.

    2. September 29, 2022 at 10:03 PM UTCresolved

      This incident has been resolved.

    iOS Build Servers are under maintenance

    Started September 13, 2022 at 5:36 PM UTC · 11m

    Pending
    Affected components
    iOS Build Servers
    1. September 13, 2022 at 5:36 PM UTCmonitoring

      We are deploying a new release to fix the default build number issue. All the build servers should be back online around 11 am PST.

    2. September 13, 2022 at 5:46 PM UTCresolved

      This incident has been resolved.

    Android & iOS Build Servers are under maintenance

    Started August 23, 2022 at 8:38 PM UTC · 3h 6m

    IssuesMinor incident
    Affected components
    iOS Build ServersAndroid Build Servers
    1. August 23, 2022 at 8:38 PM UTCmonitoring

      Android & iOS Build Servers are under maintenance. We expect to be fully operational by 4 PM pst today.

    2. August 23, 2022 at 11:44 PM UTCresolved

      This incident has been resolved.

    Android Build Servers - Partial Outage

    Started January 17, 2022 at 3:30 PM UTC · 6h 21m

    OutageMajor incident
    Affected components
    Android Build Servers
    1. January 17, 2022 at 3:30 PM UTCidentified

      There is a partial outage in one of our build dependencies: Bintray (https://status.bintray.com/). Thunkable’s Android build servers will be on maintenance mode until the above issues are resolved.

    2. January 17, 2022 at 9:51 PM UTCresolved

      The dependencies are back online and the servers are running.