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    Toast outage history

    66 recorded Toast incidents since July 2025, with official updates, affected components, duration and resolution information.

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    Toastweb - Toast App Performance Degradation

    Started October 23, 2026 at 4:10 PM UTC · 3h 24m

    IssuesMinor incident
    Affected components
    POS Web applicationToast POS app
    1. October 23, 2026 at 4:10 PM UTCmonitoring

      Monitoring - We're seeing customers affected by the service provider disruption come back online. As you prepare to get back online with Toast, we recommend taking these recovery steps to ensure minimal disruption in your business. https://support.toasttab.com/en/article/Offline-Mode-Recovery-and-Coming-Back-Online

    2. October 23, 2026 at 7:34 PM UTCresolved

      The service provider reports that the incident has been resolved. Now that you're back online with Toast, we recommend taking these recovery steps to ensure minimal disruption in your business. https://support.toasttab.com/en/article/Offline-Mode-Recovery-and-Coming-Back-Online

    10/14/2026 - Sling Latency Issues

    Started October 14, 2026 at 5:35 PM UTC · 3h 20m

    IssuesMinor incident
    Affected components
    Sling by Toast Scheduling
    1. October 14, 2026 at 5:35 PM UTCinvestigating

      We are currently investigating an issue causing latency within our Sling Platform. You may experience slowness within Sling as well as logging into Sling during this time.

    2. October 14, 2026 at 6:08 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. October 14, 2026 at 8:22 PM UTCmonitoring

      We have discovered the source of the issue and have deployed a fix. We are seeing systems returning to normal and will continue to monitor the progress.

    4. October 14, 2026 at 8:55 PM UTCresolved

      The issue with Sling experiencing latency has been resolved.

    Catering Payment Failures

    Started October 7, 2026 at 4:41 PM UTC · 1h 5m

    OutageMajor incident
    Affected components
    Card Processing
    1. October 7, 2026 at 4:41 PM UTCinvestigating

      We are aware of an issue leading to increased number of payment failures for catering and invoice orders and are investigating. Updates will be provided here as they are available.

    2. October 7, 2026 at 5:19 PM UTCmonitoring

      A fix has been implemented, and we're seeing signs of recovery. We will keep you updated as new information is available.

    3. October 7, 2026 at 5:47 PM UTCresolved

      Payment processing for catering and invoices has recovered. This issue has been resolved.

    Deposit Delay

    Started October 5, 2026 at 11:33 AM UTC · 8h 0m

    IssuesMinor incident
    Affected components
    Deposits
    1. October 5, 2026 at 11:33 AM UTCidentified

      We have identified an issue that could impact expected next-day deposits for sales date 10/4 and are working on a fix.

    2. October 5, 2026 at 6:02 PM UTCidentified

      We are continuing to work on a fix for this issue.

    3. October 5, 2026 at 7:33 PM UTCresolved

      Your expected deposit for sales on 10/4 may arrive later than usual. We expect this deposit to be completed by tomorrow morning, 10/6, with some beginning to populate as early as the end of day today — keep an eye on your bank statement to confirm that your deposit has been made. If you continue to experience issues, please contact us in the Support Center.
https://support.toasttab.com/

    Instant Deposit

    Started October 4, 2026 at 11:17 PM UTC · 5h 42m

    OutageCritical incident
    Affected components
    Deposits
    1. October 4, 2026 at 11:17 PM UTCinvestigating

      We are aware of an issue affecting available funds for instant deposit and are investigating.

    2. October 5, 2026 at 12:05 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. October 5, 2026 at 12:50 AM UTCidentified

      The issue has been identified and a fix is being implemented.

    4. October 5, 2026 at 2:31 AM UTCidentified

      We are continuing to work on a fix for this issue.

    5. October 5, 2026 at 3:59 AM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. October 5, 2026 at 3:59 AM UTCmonitoring

      We are continuing to monitor for any further issues.

    7. October 5, 2026 at 4:58 AM UTCresolved

      This incident has been resolved.

    POS/Toastweb Incident

    Started October 3, 2026 at 9:59 PM UTC · 1h 17m

    OutageMajor incident
    Affected components
    POS Web applicationToast POS appToast TablesOnline Ordering
    1. October 3, 2026 at 9:59 PM UTCinvestigating

      We are aware of an issue affecting Toast Systems and are investigating. Updates will be provided here as they are available.

    2. October 3, 2026 at 10:10 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. October 3, 2026 at 10:30 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    4. October 3, 2026 at 10:43 PM UTCidentified

      We are continuing to work on a fix for this issue.

    5. October 3, 2026 at 10:54 PM UTCidentified

      We are continuing to work on a fix for this issue. If your devices should automatically enter Offline Mode, allowing you to continue to place orders, print tickets and receipts, and take card payments. Until your connection is reestablished, please follow the steps in our offline mode guide: https://toast.help/offline

    6. October 3, 2026 at 11:09 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    7. October 3, 2026 at 11:15 PM UTCresolved

      This incident has been resolved.

    Toast Payroll Incident

    Started October 1, 2026 at 8:53 PM UTC · 2h 1m

    OutageMajor incident
    Affected components
    Payroll Web application
    1. October 1, 2026 at 8:53 PM UTCinvestigating

      We are aware of an issue that may be causing some sections of Toast Payroll to be unavailable and are currently investigating.

    2. October 1, 2026 at 10:39 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. October 1, 2026 at 10:54 PM UTCresolved

      This incident has been resolved.

    Deposit Delay

    Started September 17, 2026 at 12:01 PM UTC · 1d 7h

    OutageMajor incident
    Affected components
    Deposits
    1. September 18, 2026 at 12:55 PM UTCmonitoring

      We're monitoring deposits after an issue causing a delay in card deposits for some customers. You may not have received all or part of your expected deposit today. We expect these funds to be deposited to your account by the end of business day, 09/18. Thank you for your patience.

    2. September 18, 2026 at 7:03 PM UTCresolved

      Your expected deposit for 09/17/2026 and 09/18/2026 may arrive later than usual. We expect these deposits to be completed by end of business today, 09/18/2026 — keep an eye on your bank statement to confirm that your deposit has been made. If you continue to experience issues, please contact us in the Support Center. https://support.toasttab.com/

    Disruption in VISA Payments

    Started September 17, 2026 at 12:01 AM UTC · 1h 45m

    OutageMajor incident
    Affected components
    Card Processing
    1. September 17, 2026 at 12:01 AM UTCmonitoring

      VISA has implemented a fix, and we’re seeing signs of recovery. https://support.toasttab.com/en/article/Taking-Payments

    2. September 17, 2026 at 1:46 AM UTCresolved

      VISA has implemented a fix, and we’re seeing signs of recovery. https://support.toasttab.com/en/article/Taking-Payments

    Legacy Reporting Outage

    Started September 14, 2026 at 10:45 AM UTC · 1h 13m

    OutageCritical incident
    Affected components
    Restaurant Reporting
    1. September 14, 2026 at 10:45 AM UTCinvestigating

      We are aware of an issue affecting legacy reporting pages and are investigating. Updates will be provided here as they are available.

    2. September 14, 2026 at 11:58 AM UTCresolved

      This issue has been resolved.

    MFA Incident 09/09/2026

    Started September 9, 2026 at 7:50 PM UTC · 1h 4m

    IssuesMinor incident
    Affected components
    POS Web applicationMobile Dining Solutions (MDS)
    1. September 9, 2026 at 7:50 PM UTCinvestigating

      We are aware of an issue affecting Toast Systems that use SMS messaging and are investigating. Updates will be provided here as they are available.

    2. September 9, 2026 at 8:23 PM UTCmonitoring

      We are seeing signs of recovery and are continuing to monitor.

    3. September 9, 2026 at 8:55 PM UTCresolved

      This incident has been resolved and Toast Systems have returned to normal. Thank you for your patience. If you continue to experience issues, please contact Toast Customer Care at (617) 682-0225.

    (08/15/2026)Mastercard Payment Degradation

    Started August 15, 2026 at 5:11 AM UTC · 1h 10m

    OutageMajor incident
    Affected components
    Card ProcessingOnline Ordering
    1. August 15, 2026 at 5:11 AM UTCinvestigating

      We were notified of a disruption in Mastercard payments. You may experience prolonged processing times, error messages, or denials on Mastercard transactions. We are actively working to resolve the issue with our partners and will update this page as we receive more information. Please advise all servers and guests to attempt a different card or alternative payment method. https://support.toasttab.com/en/article/Taking-Payments

    2. August 15, 2026 at 5:34 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. August 15, 2026 at 6:21 AM UTCresolved

      This incident has been resolved.

    Toast Retail Issues

    Started August 14, 2026 at 12:02 AM UTC · 1h 2m

    IssuesMinor incident
    Affected components
    POS Web application
    1. August 14, 2026 at 12:02 AM UTCinvestigating

      We are aware of an issue affecting Toast Retail and are investigating. You may experience issues with newly created retail items not showing in your Item Library. Updates will be provided here as they are available.

    2. August 14, 2026 at 1:04 AM UTCresolved

      This incident has been resolved.

    Visa Card Processing Latency

    Started July 31, 2026 at 9:15 PM UTC · 20h 22m

    IssuesMinor incident
    Affected components
    Card Processing
    1. July 31, 2026 at 9:15 PM UTCinvestigating

      We were notified of a disruption in Visa payments. You may experience prolonged processing times, error messages, or denials on Visa transactions. We are actively working to resolve the issue with our partners and will update this page as we receive more information. Please advise all servers and guests to attempt a different card or alternative payment method. https://support.toasttab.com/en/article/Taking-Payments

    2. August 1, 2026 at 12:43 AM UTCinvestigating

      We are continuing to investigate this issue.

    3. August 1, 2026 at 5:37 PM UTCresolved

      This incident has been resolved.

    Card Processing

    Started July 30, 2026 at 1:04 PM UTC · 1h 4m

    OutageCritical incident
    Affected components
    Card ProcessingOnline Ordering
    1. July 30, 2026 at 1:04 PM UTCinvestigating

      We are currently investigating this issue.

    2. July 30, 2026 at 1:12 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. July 30, 2026 at 1:23 PM UTCinvestigating

      We were notified of service disruption and we are working diligently to address the issue. You may experience prolonged processing times or receive error messages on card transactions. Our investigation remains ongoing, and we will share more information as we receive updates. Please advise all servers and staff to use Background Processing with every order. This will ensure that all orders are processed once we are back online. https://toast.help/offline

    4. July 30, 2026 at 1:26 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    5. July 30, 2026 at 1:44 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    6. July 30, 2026 at 1:58 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    7. July 30, 2026 at 2:08 PM UTCresolved

      This incident has been resolved.

    UberEats Disruption

    Started July 15, 2026 at 10:50 PM UTC · 50m

    Pending
    Affected components
    Online Ordering
    1. July 15, 2026 at 10:50 PM UTCidentified

      We are aware of an ongoing UberEats disruption affecting the UberEats integration and Toast Delivery Services for some customers. For additional information on service interruptions from Third Party partners, please contact the partner directly.

    2. July 15, 2026 at 10:50 PM UTCidentified

      We are continuing to work on a fix for this issue.

    3. July 15, 2026 at 11:25 PM UTCmonitoring

      We are continuing to monitor from our end.

    4. July 15, 2026 at 11:40 PM UTCresolved

      This incident has been resolved.

    DoorDash Service Interruption

    Started June 28, 2026 at 10:51 PM UTC · 1h 38m

    IssuesMinor incident
    Affected components
    Online Ordering
    1. June 28, 2026 at 10:51 PM UTCidentified

      We are aware of an ongoing DoorDash outage affecting the DoorDash integration and Toast Delivery Services for some customers. For additional information on service interruptions from Third Party partners, please contact the partner directly.

    2. June 29, 2026 at 12:29 AM UTCresolved

      This incident has been resolved.

    Toastweb Down

    Started June 22, 2026 at 2:13 PM UTC · 3h 23m

    OutageMajor incident
    Affected components
    POS Web applicationToast POS appPayroll ProcessingPayroll Web application
    1. June 22, 2026 at 2:13 PM UTCinvestigating

      We are currently investigating this issue.

    2. June 22, 2026 at 2:19 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. June 22, 2026 at 2:29 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. June 22, 2026 at 2:51 PM UTCmonitoring

      We are continuing to monitor for any further issues.

    5. June 22, 2026 at 5:36 PM UTCresolved

      This incident has been resolved.

    DoorDash Service Interruption

    Started June 16, 2026 at 2:49 PM UTC · 50m

    IssuesMinor incident
    Affected components
    Online Ordering
    1. June 16, 2026 at 2:49 PM UTCidentified

      We are aware of an ongoing DoorDash outage affecting the DoorDash integration and Toast Delivery Services for some customers. For additional information on service interruptions from Third Party partners, please contact the partner directly.

    2. June 16, 2026 at 3:39 PM UTCresolved

      This incident has been resolved.

    Toast Tables/Booking Down

    Started May 12, 2026 at 8:46 PM UTC · 37m

    IssuesMinor incident
    Affected components
    POS Web application
    1. May 12, 2026 at 8:46 PM UTCinvestigating

      We are currently investigating this issue.

    2. May 12, 2026 at 9:02 PM UTCinvestigating

      We are continuing to investigate this issue.

    3. May 12, 2026 at 9:10 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. May 12, 2026 at 9:23 PM UTCresolved

      This incident has been resolved.