50 recorded Url2png incidents since January 2015, with official updates, affected components, duration and resolution information.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident is marked as resolved. We will continue monitoring for unexpected rate limiting events over the next days. If you feel your traffic is being impacted, please pro-actively reach out to support.
We are currently investigating this issue.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
A broad outage at this time. See link: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
There is an upstream outage at various providers that started yesterday, which is limiting the availability of some web sites to be captured. This outage also includes our web site and customer dashboard at times. See https://status.salesforce.com/incidents/10014315
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Starting at 10:30AM EDT, api requests with a defined viewport may have resulted in an image 4px shorter than expected. Image width was not impacted. As of 2:40PM EDT, this issue has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
Starting at 21:00 UTC fresh captures started experiencing increased latency, with some request timing out and resulting in an error response. The majority of requests during this window did capture the desired page, despite the initial error response. At 21:15 UTC all traffic and error levels have returned to normal.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Fastly, our upstream CDN provider, suffered a service disruption starting at Jun 08, 2021 - 09:58 UTC. At Jun 08, 2021 - 10:57 UTC a fix was deployed on Fastly's systems and they are monitoring the situation presently. At this time all systems are operation on our end, but we are reviewing/monitoring traffic patterns during the return of global traffic and playing catch up with delayed requests now being processed and populating our outer most cache layer. Incident Report for Fastly: ( Global CDN Disruption - https://status.fastly.com/incidents/vpk0ssybt3bj )
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The cold cache layer behind our CDN became impaired, resulting in several short windows of high latency responses and a small number of error responses within those windows. We have repaired the cold cache layer infrastructure, and it is actively rebuilding and returning to normal operations. All requests are processing normally at this time, but the system will remain in monitoring until 12pm EST.
This incident has been resolved.
A fix has been implemented and we are monitoring the results. (Fresh captures impaired from 23:37- 23:40 UTC. Cached results were not impacted.)
This incident has been resolved.
We are currently investigating this issue.
Capture times returning to normal. Related incident: https://status.fastly.com/incidents/8bk8y5q158pk
This incident has been resolved.
https://status.fastly.com/incidents/p1lwmmv2j2gq
At this time there is a global scale outage across a number of providers. Capturing against the internet is expected to be error prone until global routing is corrected/stabilized.
This incident has been resolved.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
