Vantiv outage history

We are currently investigating a settlement delay. Some customers may be experiencing a delay in funding as a result. Our engineers are working to investigate and resolve the issue.

We have identified the issue affecting settlement delay. Our team is actively working toward a resolution as quickly as possible. We appreciate your patience.

We are actively working towards a resolution on this issue.

We are monitoring a fix that has been pushed for re-submission and awaiting a response from the processor.

Settlements have been resubmitted successfully and resolved.

Engineers are monitoring connectivity issues to the gateway. Errors and longer transaction times occurred from 22:05 - 22:30 CDT

Engineers are monitoring connectivity issues to the gateway. Errors and longer transaction times occurred from 22:05 - 23:00 CDT

We have seen no further connectivity issues to the gateway. Errors and longer transaction times occurred from 22:20-23:15 CDT.

Engineers are monitoring connectivity issues to the gateway. Errors and longer transaction times occurred from 22:05 - 22:20 CDT.

We have seen no further connectivity issues to the gateway. Errors and longer transaction times occurred from 22:05 - 22:20 CDT.

Due to a service interruption on the First Data Rapid Connect, Merchants may expect a delay in funding.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently investigating increased latency and connectivity issues affecting API requests to the Query API. Some users may experience slower-than-normal response time.

We have identified the issue affecting the Query API. Our engineering team is actively implementing a fix and mitigating the impact to restore normal service as quickly as possible.

We have identified and resolved the issue affecting the Query API. Our engineers are closely monitoring the service to confirm that all systems remain stable and fully operational.

Engineers have resolved and confirmed the impacted services are operational and stable.

We have identified issues relating to Query API. Our Engineers are working to resolve the issue as soon as possible.

A fix has been implemented and we are monitoring the results.

Engineers have resolved and confirmed the services are operational and stable.

Due to a service interruption on the TSYS settler, merchants may expect a delay in funding. This issue is now resolved.

We are currently investigating issues with collect checkout. Users may experience seeing "this cart is not valid" error when using collect checkout links. Our team is actively investigating the cause and working on a resolution as quickly as possible.

Our engineers are continuing to investigate the issue. We appreciate your patience at this time while we find a solution.

We have identified the cause of the issues. Our engineering team is implementing a fix and working to restore normal service as quickly as possible.

Our engineering team remains engaged and is continuing to closely monitor the environment to ensure stability and confirm that the issue has been fully resolved. Services are currently operating as expected.

The issue has been resolved and services have returned to normal operation.

We are currently investigating reports of elevated latency. Some users may experience slower than normal response times. Our team is actively investigating the cause and working on a resolution as quickly as possible.

Our engineers are continuing to mitigating the issue. We appreciate your patience at this time while we find a solution.

We have identified the cause of the connectivity issues. Our engineering team is implementing a fix and working to restore normal service as quickly as possible.

Our engineering team remains engaged and is continuing to closely monitor the environment to ensure stability and confirm that the issue has been fully resolved. Services are currently operating as expected.

The issue has been resolved and services have returned to normal operation.

Engineers are investigating webhooks delivery failures.

Webhooks delivery has resumed. Delivery was interrupted from 9:48 PM - 10:17 PM CDT.

Engineers are investigating settlements delayed from approximately 10:40 PM CDT. The delayed batches are submitting as of 6:35 AM CDT.

Delayed batches have been submitted to processors for settlement. Some batches may take additional time for their current status to be reflected in reports.

Engineers are investigating increased errors on the gateway platform.

Engineers are monitoring errors on the gateway. Transactions are currently processing normally.

No further issues have been observed. Increased errors occurred from 10:14:12 PM CDT - 10:15:52 PM CDT.

We have identified issues relating to EMV Processors. Engineers are working to resolve the issue as soon as possible.

A fix has been implemented and we are actively monitoring the results.

This issue has been resolved and all services are operating normally. EMV Processors experienced degraded processing on 2026-06-16 between 22:31 and 23:45 CDT.

We have identified issues relating to Query API. Our Engineers are working to resolve the issue as soon as possible.

A fix has been implemented and we are monitoring the results.

Engineers have resolved and confirmed the services are operational and stable.

We are currently investigating a possible service incident that may be impacting one or more functions of the Gateway. Some customers may be experiencing service issues as a result. Our engineers are working to investigate and resolve the issue.

A fix has been implemented and we are actively monitoring the results. All sites are currently functional and operating normally. Our engineering team remains engaged and is continuing to closely monitor the situation to ensure stability.

This issue has been resolved and all services are operating normally.

Engineers are investigate settlement delays on the First Data Nashville North platform.

Engineers have identified the cause of the settlement delay. Many of the outstanding settlement batches have been submitted to First Data Nashville North as of 12:42 PM CDT. Engineers are working to process the remaining batches.

All of the outstanding First Data Nashville North batches have been submitted. Engineers are monitoring for responses from First Data.

Response files from First Data Nashville North have completed processing, and settlement is now up to date.

We have identified issues relating to Apple Pay. Engineers are working to resolve the issue as soon as possible.

This incident has been resolved.

We are currently seeing elevated email delivery failures to Microsoft-managed email domains, including outlook.com, hotmail.com, msn.com, and related services. Password reset emails, OTP codes, device codes, settlement reports, and transaction receipts sent to these domains may be impacted. The issue currently appears limited to Microsoft's consumer (free) email services, with Microsoft 365 (O365) accounts remaining unaffected, as are many other reputable senders. This is related to Microsoft-side filtering controls and is not specific to our email configuration. As a temporary workaround, we recommend using an alternate, non-Microsoft email provider where possible. We have opened a support case with Microsoft and are actively monitoring the situation. At this time, we do not have an estimated time frame for resolution, and will update when the issue has been resolved.

This incident is now resolved.

We are currently investigating increased latency and connectivity issues affecting API requests to the Query API. Some users may experience slower-than-normal response time.

We have identified the issue affecting the Query API. Our engineering team is actively implementing a fix and mitigating the impact to restore normal service as quickly as possible.

We have identified and resolved the issue affecting the Query API. Our engineers are closely monitoring the service to confirm that all systems remain stable and fully operational.

Engineers have resolved and confirmed the impacted services are operational and stable.

We are currently investigating increased latency affecting API requests. Some may experience slower-than-normal response times.

We have identified the issue. Our team is actively working on implementing a fix and mitigating the impact.

A fix has been implemented and we are monitoring to confirm all services are stable.

Engineers have resolved and confirmed the impacted services are operational and stable.