86 recorded Vantiv incidents since June 2025, with official updates, affected components, duration and resolution information.
Engineers are investigating intermittent error responses during electronic check processing since 11:45 PM CDT.
There have been no additional electronic check processing errors since 3:10 CDT. Errors occurred from 11:45 PM - 3:10 AM CDT.
Engineers are investigating with Fiserv to identify the cause of delayed responses for some First Data batches.
Fiserv has finished sending response files for all outstanding First Data batches.
We have identified a possible service incident that may have impacted one or more functions of the Gateway for a brief moment. Some customers may have experienced service issues as a result. Our engineers are monitoring the current issues.
We are continuing to work on a fix for this issue.
We have applied a fix, and the merchant control panel is recovering. Some merchants may have been logged out and may need to log in again. API transaction processing has also stabilized. We are monitoring closely and will post another update once service is fully restored.
We are seeing stability. This issue is now resolved.
We are currently investigating an upstream network connectivity issue causing card-present transaction failures. All gateway traffic was impacted between 10:42 and 10:46 UTC. Card-not-present processing has recovered, while card-present transactions remain affected. We will provide further updates as more information becomes available.
Card-present transactions recovered at 10:59 UTC after an upstream network connectivity issue. All gateway traffic was impacted 10:42–10:46 UTC; card-present transactions 10:42–10:59 UTC. We are monitoring for stability.
This incident has been resolved.
We’re currently performing maintenance on OMNI. During this window, web sessions may be interrupted. If your session drops, please wait a few minutes and log in again. Maintenance is expected to last about one hour. We’ll post an update here when it’s complete. Thank you for your patience.
Our team is still working on maintenance for OMNI. Web sessions may continue to be interrupted until the work is complete. If your session drops, please wait a few minutes and log in again. Thank you for your patience.
Maintenance on OMNI is complete and all services are operating normally. If you continue to have trouble with your web session, please log out and log back in or contact support.
Engineers are monitoring an increase in HTTP 503 responses. Requests were impacted from 22:16 - 22:36 CDT.
No additional 503 responses have occurred. Requests were impacted from 22:16 - 22:36 CDT.
We are investigating intermittent connectivity issues with upstream network carriers.
We are working to resolve the issue. Some customers may continue to experience intermittent connectivity, errors, or difficulty processing requests. We will provide further updates as remediation progresses.
Connectivity has been restored and transactions are processing normally. Our engineers are closely monitoring connectivity and request processing to confirm that services are operating normally and remain stable.
The connectivity issues affecting Gateway Services have been resolved, and all services have been operating normally.
Since 03:02 UTC, some merchants may see errors or timeouts on transactions and gateway access.
From 03:03 to 03:09 UTC, an upstream network connectivity issue caused some merchants to see errors or timeouts on transactions. Service has recovered; we are monitoring
This incident has been resolved.
Some 3D Secure (3DS) transactions are processing slowly and may be delayed or fail. We are investigating and will post an update when we have more information.
We have identified the source of the delays affecting 3D Secure transactions. The slowness is occurring with an external service used during 3D Secure authentication. We have escalated the issue to that partner. While this continues, some 3D Secure transactions may take longer than usual to complete, and a small number may time out or fail. We are monitoring closely and will post another update as soon as we have more information.
The teams are actively in talks and we will provide an update as soon as possible.
3D Secure response times returned to normal at 01:54 UTC. We're monitoring to confirm
3D Secure response times have been normal since 01:54 UTC. This incident is resolved
Fiserv has confirmed that maintenance on their systems is causing delays in processing settlement batches for First Data platforms. As a result, affected merchants may experience delays in settlement and associated funding. We are in contact with Fiserv and will submit pending settlement batches as soon as their systems are available. We will provide further updates as remediation progresses.
Fiserv has completed their maintenance and connectivity has been restored. Pending settlement batches are being submitted, and we are monitoring to confirm that batches are settling as expected.
All files have been cleared successfully.
We have identified the cause of the delay affecting batch settlement and are working to resolve the issue. Some customers may continue to experience delays in settlement and associated funding. We will provide further updates as remediation progresses.
The delay affecting batch settlement has been resolved. Our engineers have confirmed that batches are settling as expected and settlement processing is operating normally.
We are currently investigating an issue affecting settlement processing for Worldpay APACS and AIB APACS. As a result, affected merchants may experience delays in receiving funding. Our engineers are investigating the issue and will provide further updates as more information becomes available.
The issue has been identified and a fix is being implemented.
We are closely monitoring settlement processing to confirm that batches are settling as expected and the service remains stable.
The delay affecting batch settlement has been resolved.
3D Secure authentication is experiencing issues for a subset of customers. We are working with our 3DS provider and will post an update as soon as we have more information.
We are continuing to investigate this issue.
A fix has been implemented for the 3D Secure authentication issues affecting a subset of customers. We are monitoring the results to confirm that authentication is completing successfully. We will post another update once we’ve confirmed the issue is fully resolved.
The fix has held since 03:20 UTC and 3D Secure authentication is operating normally. This incident is resolved.
We are currently monitoring connectivity on the Worldpay eCommerce platform which has been experiencing timeouts since 09:46 PST.
We have observed no further errors. Processing is now back to normal performance.
We are currently investigating an issue affecting settlement processing for First Data Merchant Solutions (Rapid Connect). Some merchants may experience delays in receiving funding as a result. We are investigating the issue and will provide further updates as more information becomes available.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
This incident has been resolved.
We are aware of a technical issue that resulted in a delay in processing certain submitted transaction files. This issue did not affect all transaction files. While the impacted files have now been successfully processed, some merchants may experience a one business day delay in receiving funding. Our technical teams are actively investigating the root cause and assessing the full impact.
The issue affecting the processing of certain transaction files has been resolved, and all impacted files have been successfully processed. Some affected merchants may experience a delay of up to one business day in receiving funding.
We are currently monitoring a possible service incident that may have impacted one or more functions of the Gateway for a brief moment. Some customers may have experienced service issues as a result. Our engineers are monitoring for further issues.
No further interruptions have been observed.
We are currently investigating reports of delays affecting batch processing. Some customers may experience longer than expected processing times for batches. Our teams are investigating and will provide further updates as more information becomes available.
We have identified the cause of the delays affecting batch processing on fiserv end. We will provide further updates as remediation progresses.
Fiserv's issues affecting batch processing have been resolved. Our engineers have confirmed that batch processing times have returned to normal and the service is operating normally.
We are currently investigating a delay affecting settlement for BarclaycardHiso transactions processed on 19 September. As a result, affected customers may experience delays in funding. We are working with the relevant parties to investigate the issue and will provide further updates as more information becomes available.
The settlement delay affecting BarclaycardHiso transactions processed on 19 September has been resolved. The affected settlement file has been successfully resubmitted and accepted. Settlement processing is now proceeding as expected.
Engineers are investigating upstream carrier issues impacting connectivity.
Engineers are monitoring connectivity issues to the gateway. Errors and longer transaction times occurred from 1:44 AM - 1:45 AM CDT
We have not seen any additional connectivity issues to the gateway. Errors and longer transaction times occurred from 1:44 AM - 1:45 AM CDT
