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    Veem outage history

    12 recorded Veem incidents since June 2019, with official updates, affected components, duration and resolution information.

    Back to current status

    planned downtime for db upgrade 9pm-11pm PST

    Started August 16, 2025 at 3:56 AM UTC · 2h 26m

    Pending
    Affected components
    www.veem.comapps.veem.comapi.veem.com
    1. August 16, 2025 at 3:56 AM UTCinvestigating

      We are currently investigating this issue.

    2. August 16, 2025 at 6:22 AM UTCresolved

      resolved

    DB upgrade in progress

    Started August 16, 2025 at 12:07 AM UTC · 6h 16m

    Pending
    1. August 16, 2025 at 12:07 AM UTCinvestigating

      We are currently investigating this issue.

    2. August 16, 2025 at 6:23 AM UTCresolved

      resolved

    Login issues

    Started October 5, 2023 at 7:20 PM UTC · 35m

    OutageMajor incident
    Affected components
    apps.veem.com
    1. October 5, 2023 at 7:20 PM UTCinvestigating

      We are aware of an issue with login to our customer application. We are investigating the cause of the problem.

    2. October 5, 2023 at 7:54 PM UTCinvestigating

      The issue is now resolved

    3. October 5, 2023 at 7:55 PM UTCresolved

      This incident has been resolved.

    System Outage

    Started September 11, 2023 at 12:00 PM UTC · 9h 46m

    Pending
    Affected components
    apps.veem.comapi.veem.com
    1. September 11, 2023 at 7:52 PM UTCinvestigating

      We are experiencing a systemwide outage. We are working with our system providers to investigate the cause.

    2. September 11, 2023 at 9:45 PM UTCinvestigating

      We have resolved the outage and the system is now operational.

    3. September 11, 2023 at 9:47 PM UTCresolved

      This incident has been resolved.

    Issues with Veem API

    Started February 21, 2023 at 9:27 PM UTC · 17h 30m

    IssuesMinor incident
    Affected components
    api.veem.com
    1. February 21, 2023 at 9:27 PM UTCinvestigating

      We are currently investigating this issue.

    2. February 21, 2023 at 9:51 PM UTCidentified

      The issue has been identified and a fix is being implemented.

    3. February 21, 2023 at 10:16 PM UTCmonitoring

      A fix has been implemented and we are monitoring the results.

    4. February 22, 2023 at 2:57 PM UTCresolved

      This incident has been resolved.

    Intermittent Issues with Veem API

    Started February 1, 2023 at 7:30 PM UTC · 0m

    Pending
    1. February 4, 2023 at 5:11 AM UTCresolved

      Veem Public API (api.veem.com) had some intermittent issues between 2:30 PM to 3:30 PM EST. Some customer may have experienced deteriorated performance on the Veem Customer App (apps.veem.com). The issue has been identified and resolved.

    Operational Issues Due to Cloud Service Provider

    Started November 18, 2022 at 5:14 AM UTC · 0m

    Pending
    1. February 4, 2023 at 5:17 AM UTCresolved

      Veem API (app.veem.com) and Veem Customer App (apps.veem.com) had partial service disruption due to a service outage on our Cloud Service Provider. Users may have experienced performance issues between 2:40 UTC and 6:00 UTC because of the same.

    Operational Issues

    Started December 7, 2021 at 5:06 PM UTC · 8h 18m

    OutageMajor incident
    Affected components
    www.veem.comapps.veem.comapi.veem.com
    1. December 7, 2021 at 5:06 PM UTCinvestigating

      We are experiencing issues with our services due to issues with our provider. We will keep you updated on the status.

    2. December 7, 2021 at 6:00 PM UTCinvestigating

      We rely on Amazon webservices that are experiencing a global outage . We will keep you updated on the status.

    3. December 8, 2021 at 1:22 AM UTCinvestigating

      Our services are now back online. We apologize for any inconveniences.

    4. December 8, 2021 at 1:24 AM UTCresolved

      This incident has been resolved.

    Outage due to upstream cloud provider

    Started April 17, 2020 at 9:02 AM UTC · 3h 12m

    OutageMajor incident
    Affected components
    apps.veem.comapi.veem.com
    1. April 17, 2020 at 10:40 AM UTCinvestigating

      Veem's applications are being affected by an upstream cloud provider outage by Amazon Web Services. We are monitoring the situation and will provide updates as further information becomes available.

    2. April 17, 2020 at 12:13 PM UTCinvestigating

      AWS has resolved the upstream issue and our application is once again operating as normal.

    3. April 17, 2020 at 12:13 PM UTCresolved

      This incident has been resolved.

    Degraded response times from api.veem.com and apps.veem.com

    Started December 28, 2019 at 10:00 AM UTC · 4h 45m

    OutageMajor incident
    1. December 28, 2019 at 6:11 PM UTCresolved

      For approximately two hours beginning at 1445 UTC, users may have experienced increased response times from our application and public API. This was due to a DDOS attack directed our services. This was resolved at approximately 1715 UTC and all services are now operating normally.

    External Provider Incident

    Started July 2, 2019 at 2:15 PM UTC · 1m

    Pending
    1. July 2, 2019 at 2:15 PM UTCinvestigating

      Due to an external provider outage, users may not be able to access our website and applications. We are monitoring the situation and will provide an update when the provider outage is resolved.

    2. July 2, 2019 at 2:16 PM UTCresolved

      This incident is now resolved and service is back to normal.

    External Network Provider Incident

    Started June 24, 2019 at 12:10 PM UTC · 56m

    OutageMajor incident
    Affected components
    apps.veem.comapi.veem.com
    1. June 24, 2019 at 12:10 PM UTCinvestigating

      Due to an external network provider outage, some users may be unable to access our application. This is sadly beyond our control as it affects multiple regions within our cloud provider.

    2. June 24, 2019 at 12:11 PM UTCmonitoring

      We are monitoring connectivity to our application and will update when the external network provider outage has been resolved.

    3. June 24, 2019 at 1:04 PM UTCmonitoring

      The external network provider incident has been resolved and our apps are once again reachable as normal.

    4. June 24, 2019 at 1:06 PM UTCresolved

      This incident has been resolved.