69 recorded Verkada incidents since January 2026, with official updates, affected components, duration and resolution information.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Verkada is investigating reports of camera uptime history incorrectly showing devices offline. Normal operation should not be impaired. Verkada engineering corrected an infrastructure issue causing unbalanced resource distribution. Normal operation should be substantially restored and missing data will backfill over the course of the afternoon.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
Guest is experiencing slowness when loading some pages. We are currently investigating
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating degraded performance of Verkada Command on AU shard. US and EMEA organisations are not affected.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We are investigating an issue where video streaming is being disrupted for organizations in Verkada Gov environment.
Verkada engineering staff made an adjustment to infrastructure resource allocation and have restored stability. We will monitor for continued normal operation.
Performance has remained within normal levels after an adjustment was made to resource allocation for video streaming in the Verkada Gov environment.
We are currently investigating this issue.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're aware of an issue affecting Command for some customers. Affected users may see Command load slowly or fail to load.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Our engineers are investigating an issue causing a small subset of viewing stations to be offline.
Our engineers are continuing to work on this issue with high priority. If you have an affected Viewing Station please leave it online so that an update can applied when available.
We identified an issue affecting Viewing Stations with a non-English locale set. We’ve since shipped a new version, that resolves it. Symptom: affected customers most likely saw a black screen on their VX. What we’ve done: went through the list of affected devices, manually updated the ones we could, and verified they’re back to a healthy, streaming state.
We are experiencing an outage with our security screening service.
Our security screening service provider has identified the issue and is working on a resolution.
Security screening functionality has returned to normal operation. We are continuing to monitor the service.
This incident has been resolved.
We are investigating command.verkada.com not loading for all users. Users can still access Verkada Command by visiting https://command.verkada.com/login as a workaround.
We have resolved the issue and will monitor to ensure services remain stable.
Command login remains stable after resolving an infrastructure issue causing difficulty logging in.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
Multiple Command services are degraded or unavailable, including login for GovCloud users, person profile photos in Command Users and Access Users, and some video, search, and analytics features. We have identified the cause and are deploying a fix across all services.
The fix is now being deployed across all affected services and the first services have recovered. Affected customers may see missing profile photos, failed photo uploads, and errors when creating new access users or assigning cards. GovCloud login is not yet restored and remains the highest priority. Improvement will be gradual as each service completes its rollout.
GovCloud login has been restored. Other features remain partially affected, including profile photos and creating new access users, and deployments are continuing across the remaining services. We will keep updating as each area is confirmed recovered.
The fix has been deployed across affected services and functionality is returning to normal. We are monitoring to confirm full recovery.
The fix has been deployed to the majority of affected services. A small number are still completing their rollout, and some users may continue to see errors or incorrect device status until they finish.
All services have been restored and are operating normally and the underlying issue has been resolved. Please reach out to our Support team if you are experience any further issues.
Verkada is investigating an inability of some users to add Mobile NFC credentials to Apple Wallet.
Engineering resolved the issue and users should be able to claim Mobile NFC credentials as normal.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
