Vi oplever udfordringer i e-conomic og vi er ved at undersøge problemet.
Tak for din tålmodighed, vi arbejder på at løse dette hurtigst muligt.
We're experiencing issues with e-conomic and are investigating the problems. Thank you for your patience while we are working on resolving them as fast as possible.
resolved
This incident has been resolved.
Outlook modtager ikke mails fra os / Outlook is not receiving emails from us
Started September 4, 2026 at 10:20 AM UTC · 2h 56m
IssuesMinor incident
Affected components
OtherInvoice, orders & quotes
investigating
Vi oplever i øjeblikket, at mails til Outlook-adresser ikke bliver leveret.
Vi undersøger årsagen og arbejder på at finde en forklaring på problemet hurtigst muligt.
---
We are currently experiencing an issue where emails to Outlook addresses are not being delivered.
We are investigating the cause and working to identify the reason for the issue as quickly as possible.
resolved
Udfordringen er blevet løst. E-mails der ikke tidligere blev leveret, vil blive leveret med forsinkelse.
Vi beklager den påvirkning, udfordringen har medført.
---
The issue has been resolved. Emails that were not previously delivered will be delivered with a delay.
We apologize for the impact this may cause.
Langsom e-conomic og udfordringer med aftaleadgang / Slow e-conomic and issues accessing agreements
Started August 31, 2026 at 12:24 PM UTC · 7m
OutageMajor incident
Affected components
Mobile AppsCustomer Data Availability
investigating
e-conomic opleves i øjeblikket som langsomt. Dette kan også påvirke appen.
Nogle brugere kan have udfordringer med at tilgå deres aftaler.
Vi arbejder på en hurtig løsning, og vi beklager de gener, dette medfører.
---
e-conomic is currently experiencing slow performance, which may also affect the app.
Some users may have issues accessing their agreements.
We are working on a quick resolution and apologize for the inconvenience caused.
resolved
e-conomic er nu tilgængeligt igen via browseren.
Appen kan også tilgås normalt igen.
Vi beklager de gener, nedetiden har medført.
---
e-conomic is now available again via the browser.
The app can also be accessed normally again.
We apologize for the inconvenience caused by the downtime.
Aftaleoprettelse fejler på hjemmeside og Admin Central / Agreement creation failing on website and Admin Central
Started August 26, 2026 at 12:59 PM UTC · 5h 5m
IssuesMinor incident
Affected components
Other
investigating
Det er i øjeblikket ikke muligt at oprette nye aftaler. Fejlen påvirker både vores hjemmeside og Admin Central.
Vi beklager de gener, dette medfører. Vi arbejder på at løse problemet.
---
It is currently not possible to create new agreements. The issue affects both our website and Admin Central.
We apologize for the inconvenience. We are working to resolve the issue.
resolved
This incident has been resolved.
Smart Inbox aflæser ikke bilagene / Smart Inbox document reading is unavailable
Started August 26, 2026 at 11:28 AM UTC · 1h 12m
IssuesMinor incident
Affected components
Mobile AppsSmartInbox / Inbox
investigating
Vi oplever i øjeblikket, at aflæsning i Smart Inbox ikke virker, herunder i appen. Dokumenter kan fortsat indlæses og udfyldes manuelt.
Når aflæsningen virker igen, skal berørte dokumenter genindlæses.
Vi arbejder på at genoprette aflæsningen hurtigst muligt. Beklager generne.
---
We are currently experiencing an issue with document reading in Smart Inbox, including in the app. Documents can still be uploaded and created manually. Once document reading is restored, affected documents will need to be re-uploaded.
We are working to restore the service as soon as possible. We apologize for the inconvenience.
resolved
Løsningen er nu på plads. Smart Inbox og appen aflæser igen som normalt.
Dokumenter der ikke blev aflæst, skal genindlæses.
Vi beklager de gener, dette har medført.
---
Smart Inbox and the app are reading documents normally again.
Documents that were not read must be re-uploaded.
We apologize for the inconvenience caused.
Løn: Send til godkendelse fejler / Payroll: Send for approval fails
Started August 24, 2026 at 7:56 AM UTC · 2h 19m
IssuesMinor incident
Affected components
Løn i e-conomic
investigating
Det er i øjeblikket ikke muligt at sende en lønindberetning til godkendelse.
Vi arbejder på at løse problemet hurtigst muligt.
Vi beklager de gener, dette medfører.
---
It is currently not possible to send a payroll submission for approval.
We are working to resolve the issue as quickly as possible.
We apologize for the inconvenience this may cause.
investigating
Fejlen påvirker ikke aftaler, og det kan fortsat være muligt at sende lønindberetninger til godkendelse.
Vi anbefaler derfor at forsøge at sende til godkendelse igen.
Vi arbejder fortsat på en løsning.
---
The issue does not affect agreements, and it may still be possible to send payroll submissions for approval.
We therefore recommend trying to send for approval again.
We are continuing to work on a solution.
resolved
This incident has been resolved.
Firmakort oplever login- og driftsproblemer / Firmakort experiencing login and service issues
Started August 17, 2026 at 10:17 AM UTC · 27m
IssuesMinor incident
Affected components
Payment Card / Firmakort
investigating
Nogle brugere af Firmakort oplever i øjeblikket problemer med login eller brug af produktet.
Vores partner Mynt arbejder på at løse problemet hurtigst muligt.
Vi beklager de gener, dette medfører.
---
Some Firmakort users are currently experiencing login or general service issues.
Our partner Mynt is working to resolve the issue as quickly as possible.
We apologize for the inconvenience.
investigating
We are continuing to investigate this issue.
resolved
Problemet med Firmakort er nu løst.
Produktet burde igen være fuldt funktionelt for alle brugere.
Vi beklager de gener, problemet har medført.
The issue with Payment Card has now been resolved.
The product should once again be fully functional for all users.
We apologize for any inconvenience caused.
Løn: Manglende bilag på posteringer i kassekladden / Payroll: Missing attachments on journal entries
Started August 10, 2026 at 1:52 PM UTC · 7d 22h
IssuesMinor incident
Affected components
Løn i e-conomic
investigating
Vi oplever i øjeblikket, at bilag fra lønkørslen i nogle tilfælde ikke bliver vedhæftet de tilhørende posteringer i kassekladden.
Posteringerne bliver oprettet korrekt, og bilagene er fortsat tilgængelige under Løn → Regnskab, men de fremgår ikke på selve posteringerne i kassekladden.
Vi undersøger i øjeblikket omfanget af problemet og arbejder på at finde en løsning.
Vi opdaterer denne side, så snart vi har mere information.
---
We are currently experiencing an issue where payroll attachments are, in some cases, not being attached to the corresponding journal entries.
The journal entries are created correctly, and the attachments are still available under Payroll → Accounting, but they are not visible on the journal entries themselves.
We are currently investigating the scope of the issue and working to identify a solution.
We will update this page as soon as we have more information.
resolved
This incident has been resolved.
Forsinkelser på dokumentmodtagelse i Inbox / Delays receiving documents in Inbox
Started July 24, 2026 at 8:42 AM UTC · 2h 31m
IssuesMinor incident
Affected components
SmartInbox / Inbox
investigating
Vi oplever i øjeblikket forsinkelser på modtagelse af dokumenter i Inbox. Det kan tage længere tid før dokumenter bliver synlige.
Vi arbejder på at løse udfordringen hurtigst muligt.
Vi beklager de gener dette medfører.
---
We are currently experiencing delays in receiving documents in Inbox. It may take longer than usual for documents to appear.
We are working to resolve the issue as quickly as possible.
We apologize for the inconvenience.
identified
The issue has been identified and a fix is being implemented.
monitoring
A fix has been implemented and we are monitoring the results.
resolved
This incident has been resolved.
API requests for products may return a 403 error
Started July 23, 2026 at 1:24 PM UTC · 18h 30m
Pending
Affected components
REST API
identified
We are investigating an issue where some API requests for products return a 403 "You don't have access to the Account entity" error. This affects API tokens with access to products but not accounts.
resolved
This incident has been resolved. Users without access to the account entity should once more be able to use both product and invoice related endpoints.
Have a fantastic weekend.
Deleting a subscription invoice via the API incorrectly sets an expiry date on the subscriber.
Started July 23, 2026 at 1:22 PM UTC · 19h 21m
Pending
Affected components
REST API
identified
We are investigating an issue where deleting a subscription invoice via the API may incorrectly set an expiry date on the subscription. This could cause active subscriptions to appear expired. We are working on a fix and will provide an update ASAP.
resolved
This incident has been resolved.
It is once again possible to delete invoices via the API without a faulty expiry date being set on the subscriber afterwards.
Slowdowns i systemet flere steder / System slowdowns across multiple areas
Vi oplever i øjeblikket slowdowns flere steder i systemet.
Nogle brugere kan opleve en spinner, før systemet indlæses efter længere ventetid.
Vi undersøger problemet og arbejder på en løsning.
Vi beklager de gener, dette medfører.
---
We are currently experiencing slowdowns across multiple areas of the system.
Some users may encounter a loading spinner before the system loads after a longer delay.
We are investigating the issue and working to resolve it.
We apologize for the inconvenience.
resolved
Problemet med slowdowns i systemet er nu løst.
Systemet fungerer igen som forventet.
Vi beklager de gener, dette har medført, og takker for jeres tålmodighed.
---
The issue causing system slowdowns has now been resolved.
The system is operating as expected again.
We apologize for the inconvenience and thank you for your patience.
Problemer med tilgængeligheden / Availability issues on component
Started July 2, 2026 at 9:07 AM UTC · 5h 26m
OutageCritical incident
Affected components
REST API
investigating
Vi oplever i øjeblikket problemer med tilgængeligheden på dele af systemet. Vi undersøger sagen nærmere.
We have detected availability issues on this component. We are investigating.
identified
The issue has been identified and a fix is being implemented.
identified
We are continuing to work on a fix for this issue.
monitoring
A fix has been implemented and we are monitoring the results.
resolved
This incident has been resolved.
Firmakort: kvitteringer fra mobil vises ikke i bankafstemningen / Payment cards: receipts from mobile are not showing in bank reconciliation
Started June 30, 2026 at 12:04 PM UTC · 16d 0h
Pending
Affected components
Payment Card / Firmakort
investigating
Vi oplever lige pt udfordringer med, at kvitteringer fra Firmakort fra mobilen ikke vises i bankafstemningen når man er i overførselsvinduet. Vi arbejder på en løsning, men du kan selv få den frem via dette workaround i mellemtiden;
1. Marker transaktionen i bankafstemningen
2. Klik "Slet".
3. Klik "Synkroniser bankkonti".
4. Marker transaktionen igen og klik "Overfør". Nu vises kvitteringen.
Vi beklager udfordringerne og arbejder på at få det løst.
/
We are currently experiencing issues where receipts from Payment cards from the mobile app are not showing up in the bank reconciliation when in the transfer window. We are working on a solution, but in the meantime you can use this workaround:
1. Select the transaction in the bank reconciliation.
2. Click "Delete."
3. Click "Sync bank accounts."
4. Select the transaction again and click "Transfer." The receipt will now be displayed.
We apologize for the inconvenience and are working on getting this resolved.
resolved
This incident has been resolved.
Udfordringer i e-conomic DK / Issues with e-conomic DK
Started June 28, 2026 at 9:53 AM UTC · 31m
IssuesMinor incident
Affected components
Other
investigating
Vi oplever udfordringer i e-conomic og vi er ved at undersøge problemet.
Tak for din tålmodighed, vi arbejder på at løse dette hurtigst muligt. Prøv venligst at få adgang til e-conomic gennem e-conomic.com.
We're experiencing issues with e-conomic DK and are investigating the problems. Thank you for your patience while we are working on resolving them as fast as possible. Please try to access e-conomic through e-conomic.com.
identified
The issue has been identified and a fix is being implemented.
monitoring
A fix has been implemented and we are monitoring the results.
resolved
This incident has been resolved.
RESTAPI - Pagination on customers doesn't return customers as expected
Started June 3, 2026 at 12:57 PM UTC · 3h 12m
Pending
Affected components
REST API
investigating
We're currently experiencing and issue where pagination specifically for GET /customers doesn't return pages as expected.
Skippages on GET /Customers skips records instead of pages resulting in overlapping pagination results.
We're looking into fixing the issue, but currently don't have an estimate for a solution.
resolved
This incident has been resolved, and pagination now works as expected!.
Udfordringer i e-conomic / Issues with e-conomic
Started May 22, 2026 at 9:00 AM UTC · 0m
Pending
resolved
We had few minutes of failures on API services during a feature deployment. It is resolved and we were back to normal in 5 minutes.
Udfordringer i e-conomic DK / Issues with e-conomic DK
Started May 21, 2026 at 8:57 AM UTC · 1h 1m
Pending
investigating
Vi oplever udfordringer med hjemmesiden https://e-conomic.dk/ og vi er ved at undersøge problemet.
Tak for din tålmodighed, vi arbejder på at løse dette hurtigst muligt. Prøv venligst at få adgang til e-conomic gennem e-conomic.com eller via https://home.visma.com/
We're experiencing issues with https://e-conomic.dk/ and are investigating the problems. Thank you for your patience while we are working on resolving them as fast as possible. Please try to access e-conomic through e-conomic.com or via https://home.visma.com/
resolved
Vores hjemmeside https://e-conomic.dk/ er nu fuldt funktionel igen!
Our webpage https://e-conomic.dk/ is now fully operational again!
e-conomic er nede/langsomt // e-conomic is unavailable/slow
Started May 13, 2026 at 11:39 AM UTC · 27m
Pending
Affected components
OtherJournalsInvoice, orders & quotesMobile AppsCustomer Data AvailabilityAdminSmartInbox / InboxBank Reconciliation
investigating
Vi oplever lige nu driftsforstyrrelser i e-conomic, som gør at man ikke kan bruge systemet, eller oplever det er langsomt. Vi har alle mand på sagen og arbejder på at løse det hurtigst muligt – tak for din tålmodighed.
We are currently experiencing an outage that may cause issues with logging in or using the system in general. We are working to resolve it as quickly as possible – thank you for your patience.
investigating
We are continuing to investigate this issue.
resolved
Vi oplever ikke længere sløvhed i systemet og e-conomic køre igen optimalt.
We're no longer experiencing slowdown, and e-conomic is once again fully functional.
RESTAPI - DueDates are ignored + Missing CVR on invoice creation
Started April 16, 2026 at 1:45 PM UTC · 16h 48m
Pending
Affected components
REST API
identified
English
Invoices created via the REST API with paymentTermsType: dueDate are currently ignoring the provided dueDate and defaulting to the invoice creation date.
The recipient CVR number is currently not being populated automatically on invoice creation. This means that invoices created via the API cannot be sent via e-invoicing.
Danish
Fakturaer oprettet via REST API med paymentTermsType: dueDate ignorerer i øjeblikket den angivne dueDate og bruger i stedet fakturaens oprettelsesdato.
Modtagerens CVR-nummer bliver i øjeblikket ikke automatisk udfyldt på fakturaer. Dette gør bl.a. at fakturaer oprettet via APIet ikke kan afsendes via E-fakturering.
resolved
This incident has been resolved.
A fix for both issues were deployed 16-04-2026 at 6:16 PM
Visma E Conomic outage history and incident timeline | Uptimus