Vmware Workspace One outage history

Omnissa Workspace ONE is investigating reports of performance issues with SaaS environments. Operations teams have identified the issue with control plane infrastructure and are actively working to resolve it. Omnissa Cloud Services portal has been updated for customers affected by this event. Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

Omnissa Workspace ONE has noted improved stability with SaaS environments. Operations teams continue to actively work towards complete recovery.

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

Omnissa Access and Workspace ONE Hub Services investigated reports of issues with login and launch in *.de.wss.workspaceone.com. The issue has been resolved. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

This incident has been resolved.

Omnissa Workspace ONE is investigating reports of availability issues with SaaS environments. Operations teams have identified the issue with network infrastructure and are actively working to resolve it. Omnissa Cloud Services portal has been updated for customers affected by this event. Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

Omnissa Workspace ONE has noted partial recovery with SaaS environments. Operations teams continue to actively work towards complete recovery.

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

Omnissa Workspace ONE is investigating reports of availability issues with SaaS environments. Operations teams have identified the issue with networking infrastructure. We have seen stabilization and are currently monitoring o ensure resolution. Omnissa Cloud Services portal has been updated for customers affected by this event. Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

In Omnissa Connect, some users may see that their Hub Services tile is missing under "Launch Services". We will provide more information shortly. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

In Omnissa Connect, some users may see that their Hub Services tile is missing under "Launch Services". With the introduction of "Omnissa Workspace ONE Hub Services roles" feature in Omnissa Connect 26.09.23 release, Hub Services tile appears only to users with Organization level Administrator role. Hub Services role can be assigned to users and users with Access Super Admin role can continue to launch Hub Services console following these steps 1. Sign in to Omnissa Connect. 2. Under Launch Services, select the Access tile. 3. On Access Admin Console, in the top-right corner, select the catalog menu icon, then choose User Portal. 4. Select your avatar in Hub Services User Portal, then choose Manage Hub Experience.

Omnissa is evaluating options to improve this experience; more information will be shared in an upcoming communication

This incident has been resolved.

Omnissa Connect is investigating reports of issues. We will provide more information shortly. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

Omnissa Connect continues to experience issues. Operations teams have identified the issue and are working to resolve it.

Omnissa Connect has completed actions to remediate the issues and confirm that the services are available. Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

Omnissa Access and Workspace ONE Hub Services is investigating intermittent performance issues in workspaceoneaccess.com. We will provide more information shortly.

Omnissa Access and Workspace ONE Hub Services has completed actions to remediate the issues and confirm that the services are available. Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

Omnissa Access and Workspace ONE Hub Services investigated reports of issues with login and launch in *.in.wss.workspaceone.com. The issue has been resolved. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

Omnissa Workspace ONE is investigating reports of issues. We will provide more information shortly. Omnissa Cloud Services portal has been updated for customers affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

Omnissa Workspace ONE continues to experience issues. Operations teams have identified the issue and are actively working to resolve it.

Omnissa Workspace ONE has noted improved stability with SaaS environments. Operations teams continue to actively work towards complete recovery.

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

Omnissa Workspace ONE is investigating reports of performance degradation. We will provide more information shortly. Omnissa Cloud Services portal has been updated for customers affected by this event.

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

Omnissa Workspace ONE is investigating reports of availability issues with SaaS environments. Operations teams have identified the issue with database infrastructure and are actively working to resolve it. Omnissa Cloud Services portal has been updated for customers affected by this event. Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

Omnissa Access and Workspace ONE Hub Services investigated reports of issues with login and launch in *.jp.wss.workspaceone.com. The issue has been resolved. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

Omnissa Access and Workspace ONE Hub Services is investigating reports of issues in jp.wss.workspaceone.com. We will provide more information shortly. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

Omnissa Access and Workspace ONE Hub Services has completed actions to remediate the issues and confirm that the services are available. Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

Omnissa Access and Workspace ONE Hub Services observed reports of issues in us1.wss.worksapceone.com. Failures observed in this duration with Mobile SSO for iOS authentication method for customers. Issue is now resolved. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

Horizon Cloud Service next-gen is investigating increased error rates for requests made to the service. There may be limited or no service impact at this time. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Horizon Cloud Service Next-Gen continues to experience service degradation.. Customers may be unable to launch or connect to virtual desktops (VDIs) and applications. We have identified a back-end database related issue and are working to restore normal service as quickly as possible.

Horizon Cloud Service Next-Gen has completed actions to remediate the issues and confirm that the services are available. Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

The issue is resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Omnissa Workspace ONE is investigating reports of performance issues with Shared SaaS system - CN1498. Omnissa Cloud Services portal has been updated for customers affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

The Horizon Cloud Service team is currently investigating an issue where virtual machines (VMs) in dedicated assignment pools may be unexpectedly deleted upon end-user logoff. We are investigating this further and will provide more information shortly. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

We are continuing to investigate an issue with Horizon Cloud Next-Gen where virtual machines (VMs) in dedicated assignment pools may be unexpectedly deleted upon end-user logoff.  Existing active sessions remain unaffected. To mitigate further impact, we have temporarily disabled image updates. We are actively working on a resolution, and we will provide another update as soon as more information is available.

We are actively working to resolve an ongoing issue in Horizon Cloud Service Next-Gen affecting dedicated assignment pools, where virtual machines (VMs) may be unexpectedly deleted when an end user logs off. Active user sessions are not impacted by this issue. The underlying cause has been identified, and a resolution is currently in progress. Further updates will be  provided as soon as more information is available.

Horizon Cloud Service Next-Gen has completed actions to remediate the issues and confirm that the services are available. Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

The issue is resolved. If you are experiencing any residual impacts with your Dedicated Desktops, please open a Service Request with our support team for assistance. We sincerely apologize for the inconvenience and appreciate your patience while we resolved this incident.

Omnissa Workspace ONE is investigating reports of performance issues with SaaS environments. Operations teams have identified the issue with database infrastructure and are actively working to resolve it. Omnissa Cloud Services portal has been updated for customers affected by this event. Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

Omnissa Connect is investigating intermittent login issues. We will provide more information shortly.

The issue has been identified and a fix is being implemented.

A fix has been implemented and we are monitoring the results.

The incident is now resolved. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

Omnissa Access and Workspace ONE Hub Services is investigating intermittent reachability issues. We will provide more information shortly.

A fix has been identified and implemented. The issue was limited to tenants with URLs ending in workspaceair.com workspaceoneaccess.com Issues were also seen with Cloud Notification Service (CNS)

A fix has been implemented and we are monitoring the results.

The incident is now resolved. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.