Vonage Api outage history

We have been notified by our supplier about MMS degradation impacting messages to Cellcom long-code numbers. As a result of this issue, messages and delivery receipts may be impacted. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

Please be advised that we are observing message delivery degradation towards multiple claro network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We have been notified by our supplier about delivery degradation for messages sent towards Telia Sweden. We are working with our carrier partners to resolve the issue and will provide an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Vonage services have been fully restored following today’s Video Session Connection and Archiving (standard) Service Degradation in AP South Region, which began at 2026-10-23 08:21:00 UTC. Full resolution has been confirmed effective 2026-10-23 08:22:00 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

Please be advised that we are observing SMS delivery degradation towards O2 UK Network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Please be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards Taiwan. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Please be informed that there was service degradation for outbound calls towards all network affecting Norway long virtual numbers. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

Please be informed that we have identified the root cause of the problem, and our team are working directly with the suppliers and carriers to resolve it as soon as possible. We will be sending another update as soon as we make more progress or further information on the resolution. If you have any questions, please contact api.support.vonage.com

Please be informed that we have identified the root cause of the problem, and our teams are working directly with the suppliers and carriers to resolve it as soon as possible. We will be sending another update as soon as we make more progress or have further information on the final resolution. If you have any questions, please contact api.support.vonage.com

Please be informed that we are currently observing SMS delivery degradation towards MTN Nigeria Network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

A fix has been implemented and we are monitoring the results.

We are continuing to monitor for any further issues.

This incident has been resolved.

Please be advised that we are observing message delivery degradation towards Entel Bolivia. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are observing SMS delivery degradation towards Jazz (Mobilink) network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently experiencing degradation of the Silent Authentication service, which is affecting Orange France Network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

Please be informed that there was service degradation for outbound calls towards all network affecting Sweden long virtual numbers. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

Please be informed that we have identified the root cause of the problem, and our teams are working directly with the suppliers and carriers to resolve it as soon as possible. We will be sending another update as soon as we make more progress or have further information on the final resolution. If you have any questions, please contact api.support.vonage.com

We are aware of issues that may be impacting your Outbound SMS in APAC region. We are working to resolve the issue as soon as possible. We'll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/.

Vonage services continue to show signs of recovery following today's interruption in Outbound SMS in the APAC region. We'll continue to provide further updates here within 2 hours, and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/.

Vonage services have been fully restored following today's service interruption on Outbound SMS in the APAC region, which began at [2026-10-21 10:15:00] UTC. Full resolution has been confirmed effective at [2026-10-21 10:34:00] UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/

We have been notified by our suppliers about SMS degradation to the Orange network. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently observing SMS delivery degradation for Etisalat (Emirates Telecom Corp) & DU. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

This incident has been resolved.

Please be advised that we are observing SMS delivery degradation for TFN towards AT&T operator in USA.. We are working towards resolution of the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are currently observing SMS delivery degradation towards UK networks through a subset of our UK LVNs We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We have been notified by our supplier about MMS degradation impacting messages to Telus toll-free numbers. As a result of this issue, inbound/outbound messages and delivery receipts may be impacted. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We are aware of issues that may be impacting your Voice traffic. We are working to resolve the issue as soon as possible. We’ll provide further updates within 2.5 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com.

Vonage services continue to show signs of recovery following today's interruption in Voice traffic. We'll continue to provide further updates here within 2 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

Vonage services have been fully restored following today’s service interruption in Voice traffic, which began at 2026-10-19 15:11 UTC. Full resolution has been confirmed effective 2026-10-19 16:11 UTC. Impacted customers will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.

Vonage services have been fully restored following today's Verify V2 service interruption reported by our third party, which began at 2026-10-19 09:00 UTC. Full resolution of the incident has been confirmed effective 2026-10-19 09:20 UTC. Impacted customers will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com.