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    Webpushr outage history

    5 recorded Webpushr incidents since May 2020, with official updates, affected components, duration and resolution information.

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    False Status Alarm on Custom Prompts

    Started May 29, 2022 at 4:34 PM UTC · 0m

    Pending
    1. May 29, 2022 at 4:35 PM UTCresolved

      The status page was incorrectly reporting partial outage of Custom Prompts on 5/28-5/29. The reporting has been fixed.

    Networking issue in Singapore Datacenter

    Started March 2, 2021 at 6:00 PM UTC · 0m

    Pending
    1. March 2, 2021 at 6:02 PM UTCresolved

      ~40% of requests to cdn.webpushr.com from Asia Pacific region were impacted due to Datacenter networking issues. The issue has been resolved.

    Campaign Delivery - Partially Impacted

    Started December 8, 2020 at 11:03 PM UTC · 0m

    Pending
    1. December 8, 2020 at 11:04 PM UTCresolved

      Partial impact to notification delivery for ~3 hours. 50% campaigns were affected. Issue has now been resolved.

    Partial Outage of Custom Prompt Infrastructure

    Started October 16, 2020 at 4:50 PM UTC · 0m

    Pending
    1. October 17, 2020 at 4:54 PM UTCresolved

      A major upgrade to Custom Prompt infrastructure resulted in unplanned partial outage for ~120 minutes. Customer Impact: Custom Prompt could not be served to 25% of eligible (new to push) visitors on all websites worldwide during a ~120 minute time window.

    SSL Module - Configuration Issue - Medium Impact

    Started May 30, 2020 at 9:33 PM UTC · 0m

    Pending
    Affected components
    Management PortalCustom PromptsDelivery LogsAPI Endpoint & Third Party IntegrationsContent Delivery - APACContent Delivery - AmericasContent Delivery - Europe
    1. May 30, 2020 at 9:33 PM UTCresolved

      There was an issue with our central SSL certificate management system that has now been resolved.