Whoop outage history and incident timeline

Whoop AI Outage

Started September 7, 2026 at 4:56 PM UTC Ongoing

Pending

Affected components

WHOOP AI

September 7, 2026 at 4:56 PM UTCinvestigating
We are currently investigating an issue with Whoop AI.
September 7, 2026 at 4:58 PM UTCinvestigating
We are continuing to investigate this issue.
September 7, 2026 at 5:16 PM UTCidentified
The issue has been identified and a fix is being implemented.
September 7, 2026 at 5:54 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
September 8, 2026 at 3:33 AM UTCmonitoring
We are continuing to monitor for any further issues.

Account Creation / Sign In Issues

Started September 3, 2026 at 10:01 PM UTC 1h 2m

IssuesMinor incident

Affected components

JoiningLogin

September 3, 2026 at 10:01 PM UTCinvestigating
We are investigating issues with account creation and sign in. Our engineering team is working on a fix.
September 3, 2026 at 10:28 PM UTCmonitoring
We are seeing improvement and are continuing to monitor the results.
September 3, 2026 at 11:03 PM UTCresolved
This incident has been resolved.

Data uploads & activity processing delayed

Started June 11, 2026 at 4:24 PM UTC 7h 56m

IssuesMinor incident

Affected components

Data uploads & processingWeb App

June 11, 2026 at 4:24 PM UTCidentified
We are investigating a delay in data uploads and activity processing. Our engineering team is actively working on a fix. Your data will not be lost and will be caught up shortly.
June 11, 2026 at 11:25 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
June 12, 2026 at 12:20 AM UTCresolved
This incident has been resolved.

Issues Calculating Optimal Strain

Started May 11, 2026 at 1:09 PM UTC 1h 40m

OutageMajor incident

Affected components

Core App Features

May 11, 2026 at 1:09 PM UTCinvestigating
We are investigating an issue where optimal day strain is not present for users.
May 11, 2026 at 1:09 PM UTCidentified
The issue has been identified and a fix is being implemented
May 11, 2026 at 2:07 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
May 11, 2026 at 2:49 PM UTCresolved
This incident has been resolved.

WHOOP AI Outage

Started April 16, 2026 at 7:24 PM UTC 2h 2m

Pending

Affected components

WHOOP AI

April 16, 2026 at 7:24 PM UTCinvestigating
We are currently investigating this issue.
April 16, 2026 at 7:52 PM UTCidentified
The issue has been identified and a fix is being implemented.
April 16, 2026 at 8:38 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
April 16, 2026 at 8:46 PM UTCmonitoring
We are continuing to monitor for any further issues.
April 16, 2026 at 9:26 PM UTCresolved
This incident has been resolved.

Community tab not loading

Started March 24, 2026 at 6:58 AM UTC 1h 29m

IssuesMinor incident

Affected components

Core App Features

March 24, 2026 at 6:58 AM UTCinvestigating
We are currently investigating an issue that is causing intermittent issues with the Community feature
March 24, 2026 at 7:06 AM UTCinvestigating
We are continuing to investigate this issue.
March 24, 2026 at 8:27 AM UTCresolved
This incident has been resolved.

Workout processing delayed

Started March 18, 2026 at 6:19 PM UTC 57m

OutageMajor incident

Affected components

Data uploads & processing

March 18, 2026 at 6:19 PM UTCidentified
We are investigating a delay in workout processing. Our engineering team is actively working on a fix. Your data will not be lost and will be caught up shortly.
March 18, 2026 at 7:15 PM UTCresolved
This incident has been resolved.

Strain community leaderboard updates are delayed for members

Started January 30, 2026 at 7:41 PM UTC 2h 23m

IssuesMinor incident

Affected components

Core App Features

January 30, 2026 at 7:41 PM UTCidentified
The issue has been identified and a fix is being implemented.
January 30, 2026 at 10:04 PM UTCresolved
This incident has been resolved.

Degraded App Experience

Started January 26, 2026 at 8:56 PM UTC 40m

IssuesMinor incident

Affected components

Order Status PageCore App FeaturesTeamsPerformance AssessmentsShopData uploads & processingJoiningThird party integrationsAdvanced LabsLoginWHOOP UniteWeb AppWHOOP AI

January 26, 2026 at 8:56 PM UTCinvestigating
We are currently investigating issues causing a degraded app experience
January 26, 2026 at 8:57 PM UTCinvestigating
We are continuing to investigate this issue.
January 26, 2026 at 9:36 PM UTCresolved
This incident has been resolved

Delayed Data Processing

Started December 5, 2025 at 9:41 AM UTC 1h 22m

IssuesMinor incident

Affected components

Data uploads & processing

December 5, 2025 at 9:41 AM UTCmonitoring
Users may experience delays in data processing.
December 5, 2025 at 11:03 AM UTCresolved
This incident has been resolved.

Membership Tiers Issue

Started October 28, 2025 at 1:02 PM UTC 6h 13m

Pending

Affected components

Core App Features

October 28, 2025 at 1:02 PM UTCinvestigating
We’re currently experiencing an issue affecting membership tiers. Our team is investigating and working to resolve it as quickly as possible. Thanks for your patience.
October 28, 2025 at 5:25 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
October 28, 2025 at 7:15 PM UTCresolved
This incident has been resolved.

WHOOP Shop login outage

Started October 11, 2025 at 12:20 AM UTC 52m

IssuesMinor incident

Affected components

Shop

October 11, 2025 at 12:20 AM UTCinvestigating
We are currently investigating this issue.
October 11, 2025 at 12:59 AM UTCmonitoring
A fix has been implemented and we are monitoring the results.
October 11, 2025 at 1:12 AM UTCresolved
This incident has been resolved.

Historical Bloodwork Upload outage

Started October 2, 2025 at 5:28 PM UTC 6h 48m

Pending

Affected components

Advanced Labs

October 2, 2025 at 5:28 PM UTCinvestigating
We are currently investigating the issue.
October 2, 2025 at 7:10 PM UTCidentified
The issue has been identified and a fix is being implemented.
October 2, 2025 at 8:05 PM UTCidentified
We are continuing to work on a fix for this issue.
October 2, 2025 at 9:44 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
October 3, 2025 at 12:16 AM UTCresolved
This incident has been resolved.

WHOOP Outage

Started April 16, 2025 at 7:30 PM UTC 1h 40m

OutageMajor incident

Affected components

Order Status PageCore App FeaturesTeamsPerformance AssessmentsShopData uploads & processingJoiningThird party integrationsLoginWHOOP UniteWeb AppWHOOP AI

April 16, 2025 at 7:30 PM UTCinvestigating
We are currently investigating this issue.
April 16, 2025 at 8:34 PM UTCidentified
We have identified the issue and are working with our cloud providers to resolve it.
April 16, 2025 at 8:51 PM UTCmonitoring
We have resolved the issue and data is now catching up and applications are restoring their health. Sleeps and Stress are a few minutes behind real time and are catching up.
April 16, 2025 at 9:10 PM UTCresolved
The incident is resolved, data is caught up, no data was lost, all services are restored.

WHOOP Shop Outage

Started April 16, 2025 at 4:26 PM UTC 2h 34m

IssuesMinor incident

Affected components

Shop

April 16, 2025 at 4:26 PM UTCidentified
The issue has been identified and a fix is being implemented.
April 16, 2025 at 4:29 PM UTCidentified
We are continuing to work on a fix for this issue.
April 16, 2025 at 6:51 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
April 16, 2025 at 6:59 PM UTCresolved
This incident has been resolved.

Product Experience Degraded

Started April 15, 2025 at 8:57 PM UTC 44m

IssuesMinor incident

Affected components

Core App FeaturesTeamsPerformance AssessmentsData uploads & processingThird party integrationsLoginWeb AppWHOOP AI

April 15, 2025 at 8:57 PM UTCinvestigating
We are currently investigating this issue.
April 15, 2025 at 9:07 PM UTCinvestigating
We are continuing to investigate this issue.
April 15, 2025 at 9:17 PM UTCmonitoring
We are recovering from the issue. App performance is healthy and data will be caught up shortly.
April 15, 2025 at 9:41 PM UTCresolved
The incident has been resolved

Product experience degraded

Started September 20, 2024 at 11:40 AM UTC 4h 17m

Pending

Affected components

Core App FeaturesTeamsPerformance AssessmentsData uploads & processingThird party integrationsLoginWHOOP AI

September 20, 2024 at 11:40 AM UTCinvestigating
We are investigating an issue disrupting the app. Our engineering team is actively working on a fix. Your data will not be lost and will be caught up shortly.
September 20, 2024 at 12:03 PM UTCidentified
The issue has been identified and a fix is being implemented.
September 20, 2024 at 12:53 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
September 20, 2024 at 3:57 PM UTCresolved
This incident has been resolved.

Investigating Errors Opening the App

Started August 23, 2024 at 11:41 AM UTC 8h 46m

OutageMajor incident

Affected components

Core App FeaturesTeamsPerformance AssessmentsData uploads & processingThird party integrationsLoginWHOOP AI

August 23, 2024 at 11:41 AM UTCinvestigating
We are currently investigating this issue.
August 23, 2024 at 12:18 PM UTCinvestigating
We are continuing to investigate this issue.
August 23, 2024 at 12:19 PM UTCinvestigating
We are currently investigating errors when opening the app
August 23, 2024 at 4:18 PM UTCidentified
The team identified the issue and a fix has been deployed. WHOOP data is catching up.
August 23, 2024 at 8:26 PM UTCresolved
This incident has been resolved.

Investigating a bug that shows data catching up

Started July 17, 2024 at 9:24 AM UTC 55m

OutageCritical incident

Affected components

Data uploads & processing

July 17, 2024 at 9:24 AM UTCinvestigating
The team is investigating a bug that is showing data catching up indicator in app stuck or behind in time. The team is investigating, know that your data is coming in and is currently available. Activities and Recoveries are still processing.
July 17, 2024 at 10:06 AM UTCidentified
We have found the bug and are currently deploying a fix
July 17, 2024 at 10:19 AM UTCresolved
This incident has been resolved.

Strain processing delayed And App is Slow

Started July 12, 2024 at 1:00 PM UTC 5h 12m

IssuesMinor incident

Affected components

Core App FeaturesData uploads & processing

July 12, 2024 at 1:00 PM UTCinvestigating
We are investigating a delay in strain processing. Our engineering team is actively working on a fix. Your data will not be lost and will be caught up shortly. You may experience latency in loading the app.
July 12, 2024 at 3:50 PM UTCidentified
Sleep and Strain calculations are behind in processing. Your data will be be saved and accessible after the issue is resolved but you may experience some delays in processing.
July 12, 2024 at 5:24 PM UTCmonitoring
A fix has been implemented and we are monitoring the results.
July 12, 2024 at 5:54 PM UTCmonitoring
We are continuing to monitor for any further issues.
July 12, 2024 at 6:13 PM UTCresolved
This incident has been resolved.