53 recorded Wileyplus incidents since September 2019, with official updates, affected components, duration and resolution information.
We are currently receiving reports of multiple failed log-in attempts on wileyplus.com. We are investigating and will post further updates once additional information is available. We apologize for any inconveniences this may be causing.
An issue with log in was reported, identified and quickly resolved by our internal IT team. We apologize for any inconvenience caused.
We apologize for this inconvenience, but the WileyPLUS login redirect is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. In the mean time you can login at https://www.wileyplus.com/go/login Please check back for updates.
We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.
WileyPLUS is currently experiencing technical issues and is unavailable to customers. We are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.
WileyPLUS continues to experience technical issues and is unavailable to customers. We are working to resolve the issue. We apologize for any inconvenience this may cause.
We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. Please note, you may need to refresh your browser to connect but if you continue to experience issues or need any technical assistance please reach out to our Technical Support team at https://support.wileyplus.com/s/ Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit https://status.wileyplus.com.
We continue to investigate a service interruption. We will provide additional updates as they become available. We apologize for this inconvenience.
We are continuing to investigate this issue.
Due to an ongoing incident with Canvas, we are currently experiencing an issue affecting WileyPLUS access through Canvas and direct (non-LMS) access. Users accessing WileyPLUS through any other LMS are not affected and can now use the platform as normal.
This incident has been resolved.
Some customers are reporting intermittent errors when accessing their WileyPLUS eBook. We are investigating the issue as our top priority and working to resolve it as soon as possible. If you are experiencing these problems, you can attempt to work around it by clearing your browser cache. If the issue still persists, we kindly ask you to try again later and/or subscribe to this alert for status updates. We sincerely apologize for any inconvenience that this is causing you. The WileyPLUS Team
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.
We are currently experiencing a service interruption. The root cause has been identified as an outage with a major internet content delivery service (Cloudflare: https://www.cloudflarestatus.com). We will provide additional updates as they become available. We apologize for this inconvenience.
We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.
This incident has been resolved.
We are currently experiencing a problem with the WileyPLUS Assessment Service. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.
We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.
Please be aware that our vendor (Learnosity) experienced an outage between 1:30 PM and 1:50 PM US Eastern Time, which effected some WileyPLUS customers: (https://status.learnosity.com/incidents/cv84bt5xll2f) As a result, some questions did not load for students or were not viewable by instructors. We apologize for any troubles you may have faced during this time.
Please be aware that Microsoft is currently experiencing an outage which is effecting both the delivery and receipt of email messages: (https://status.cloud.microsoft/) As a result, customers attempting to verify their accounts may face delays in receiving their verification codes. For additional updates, as they become available, please check https://status.wileyplus.com.
Microsoft continues to experience intermittent issues with incoming and outgoing messages at this time. If you are experiencing issues receiving messages from WileyPLUS, please continue to check back for updates on a resolution and when you can expect to receive them. We apologize for any inconvenience this is causing.
Microsoft is continues to experience issues and is still working to fully recover the services. We continue to be impacted at this time. For those looking for additional information on the service interruption, please check https://status.cloud.microsoft/
At this time, we are beginning to see our emails both sent and received successfully. As our systems work through the backlog, we will continue to monitor for any issues. We apologize for any inconvenience that this issue has caused.
This incident has been resolved.
We are currently experiencing a service interruption. Some customers are unable to access the platform, and all are unable to access our eBook content. This is due to an outage with a major internet content delivery service (Cloudflare). We apologize for this inconvenience. Please check back for updates.
The issue previously reported appears to be resolved by Cloudflare and all sites are returning to normal. They and we continue to monitor and will update this page with any change in status.
We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.
Standalone WileyPLUS is experiencing latency due to degraded performance with our vendor: Instructure (https://status.instructure.com). We apologize for this inconvenience. Please check back for updates.
We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.
Due to a major service interruption with AWS (Amazon Web Services), WileyPLUS is currently unavailable to users who log in at wileyplus.com (standalone). Our vendor is working to resolve this issue as soon as possible. Please check back for updates. https://health.aws.amazon.com/health/status
WileyPLUS continues to experience technical issues and some content is still unavailable to some customers. We are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.
WileyPLUS continues to experience technical issues as a result of the AWS outage. We apologize for any inconvenience this may cause. Please check back for updates.
WileyPLUS continues to experience technical issues and is unavailable to customers. We are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.
We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved, but we continue to closely monitor our systems. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.
We are currently experiencing a problem with our chats. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.
This incident has been resolved.
We apologize for the inconvenience, but due to an ongoing issue with Cloudflare, users of WileyPLUS may not be able to see all image or video content. We are working to resolve the issue as soon as possible. Please check back for updates.
We are continuing to work on a fix for this issue.
This incident has been resolved.
WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.
We are continuing to investigate this issue.
We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.
Please be advised that some customers are experiencing issues submitting answers to certain questions. This is due to an outage being experienced by our vendor. We expect the issue to be resolved soon. We will post an update when the issue is resolved. Thank you for your patience. We apologize for any inconvenience. The WileyPLUS Team.
The previous issue with submitting answers to questions has been resolved. All customers continuing to face issues submitting answers should contact technical support. https://support.wileyplus.com
WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.
We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.
Some customers are currently experiencing a problem with Learnosity questions in WileyPLUS. Our vendor is currently working to completely restore services. https://status.learnosity.com/. We apologize for any inconvenience this may cause. Please check back for updates.
We are continuing to monitor this issue.
We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.
WileyPLUS will be back soon. We apologize for this inconvenience, but WileyPLUS is currently unavailable due to technical issues. We are working to resolve this issue as soon as possible. Please check back for updates.
We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.
We are currently experiencing a problem with some WileyPLUS Assignments. We are investigating the issue. We apologize for any inconvenience this may cause. Please check back for updates.
We continue to experience technical issues with some WileyPLUS Assessments. Our partners at Learnosity are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.
We continue to experience technical issues with some WileyPLUS Assessments. Our partners at Learnosity have identified a possible cause for the current incident and are working to resolve the issue. Thank you for your patience. We apologize for any inconvenience this may cause. Please check back for updates.
Our partners at Learnosity have verified the cause of the current incident and recovery of services is in progress.
We apologize for the issues with WileyPLUS Assignments. Our partners at Learnosity have identified and corrected the root issue. All services should now be restored. We will continue to monitor for a period before resolving the incident.
We are pleased to report that the previous issues WileyPLUS was experiencing have been resolved. We apologize for any inconvenience you may have experienced as a result. If you need any technical assistance please reach out to our Technical Support team. Please consider, for any subsequent platform status updates, subscribe to our SMS message service. To review WileyPLUS platform status at anytime, please visit http://status.wileyplus.com.
